Customer reviews from hp.com
HP - G5 USB-C Universal Docking Station - Black
Average customer rating
3.9
(147 Reviews)
Rating breakdown 147 reviews
5 Stars
89
4 Stars
14
3 Stars
9
2 Stars
3
1 Star
32
67%of customers recommend this product.
(
38 out of
57)
Customer Reviews for HP - G5 USB-C Universal Docking Station - Black
Posted by: Bobble2
from Brooklyn NY
Verified Purchase:Yes
Works great! Lots of ports, perfect to bundle with monitor.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Displayed Name
Verified Purchase:Yes
We’ve used multiple HP USB-C docks with no issues, but the G5 is unfortunately a serious outlier. We purchased nine of them, and nearly all had significant problems—primarily only delivering power but not handling data or video. Yes, just power. Imagine plugging in a dock and watching your monitor stay blank like it's silently judging you.
I want to be clear: we’re long-time HP users. We like HP. We plan to continue purchasing HP laptops, docks, and monitors well into the future. But this model genuinely tested our patience—and our IT department’s will to live.
After digging through forums we finally found a Reddit post that offered a workaround. That fixed the worst of it, but a product like this shouldn’t require sleuthing on social media just to function properly.
Here’s hoping HP addresses this with better firmware, or at the very least, a disclaimer that reads: “Works best after community-sourced black magic
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Dan_D
from Georgetown Tx
Verified Purchase:Yes
USB Dock/Power is very convenient and easy to setup your external devices (i.e. display, printer, et
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Kavoos
Verified Purchase:Yes
This dock causes monitors to flicker every few seconds. I have a G2 with 2 HP & HP laptop, has been working without any issue, but the same setup (cables-laptop-monitors) with this G5, not working at all.
Written by a customer while visiting hp.com
Posted by: BTRAN
Verified Purchase:Yes
G5 dock came on time. It works perfectly with another Thunderbolt device and all the peripherals (e.g., mouse, keyboard, etc.) The HDMI connection works great because the prior brand docking was not rendering the accurate color saturation. Overall, we are super happy with the purchase.
Written by a customer while visiting hp.com
Customer Rating
5
Great companion to the new customized HP Envy I purchased.
on March 17, 2024
Posted by: Ljcorby
from New Jersey
Verified Purchase:Yes
Great dock
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Jeannie777
from FL
Verified Purchase:Yes
Easy setup and works well with dual monitors
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Mountain Boy
Verified Purchase:Yes
This little beauty does everything I want it to in a compact package. I can pull in my beloved MS Natural keyboard, my ancient Deskjet 932c printer, my external hard drive and my external monitor, and everything works well together to give me a real personal computer experience. As my needs change I can add other external devices like a DVD drive.
I would recommend this to a friend!
Written by a customer while visiting hp.com