Customer reviews from hp.com
HP - G5 USB-C Universal Docking Station - Black
Average customer rating
3.9
(155 Reviews)
Rating breakdown 155 reviews
5 Stars
96
4 Stars
15
3 Stars
9
2 Stars
3
1 Star
32
67%of customers recommend this product.
(
38 out of
57)
Customer Reviews for HP - G5 USB-C Universal Docking Station - Black
Posted by: Bobble2
from Brooklyn NY
Verified Purchase:Yes
Works great! Lots of ports, perfect to bundle with monitor.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Steve SmcC
from Connecticut
Verified Purchase:Yes
Not the universal copck station we had hoped for. Wiht the Laptop we receved the Dock will not connect to the 2nd monitor, the printer or provide power to the laptop. This make it about the same as pluging the devices directly into the Laptop directly which is not helpfull at all.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Displayed Name
Verified Purchase:Yes
We’ve used multiple HP USB-C docks with no issues, but the G5 is unfortunately a serious outlier. We purchased nine of them, and nearly all had significant problems—primarily only delivering power but not handling data or video. Yes, just power. Imagine plugging in a dock and watching your monitor stay blank like it's silently judging you.
I want to be clear: we’re long-time HP users. We like HP. We plan to continue purchasing HP laptops, docks, and monitors well into the future. But this model genuinely tested our patience—and our IT department’s will to live.
After digging through forums we finally found a Reddit post that offered a workaround. That fixed the worst of it, but a product like this shouldn’t require sleuthing on social media just to function properly.
Here’s hoping HP addresses this with better firmware, or at the very least, a disclaimer that reads: “Works best after community-sourced black magic
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Elissabeth R
Verified Purchase:Yes
wouldn't work with my HP pavilion laptop
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Tom W L
from Atlanta, GA
Verified Purchase:Yes
I purchased an ENVY 2 in 1 tablet and needed a high speed hub to quickly connect to my high speed home network and multiple monitors for my work and hobbies. And this gives me the access and quick hook-up I need to go from portable to home PC mode.
I also love the built-in Bluetooth to keep my wireless keyboard, mouse and headphones connected. Finally it has enough USB ports to connect flight and game controllers. It provides good low latency connection for all my devices.
I also love the built-in Bluetooth to keep my wireless keyboard, mouse and headphones connected. Finally it has enough USB ports to connect flight and game controllers. It provides good low latency connection for all my devices.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Anonymous
Verified Purchase:Yes
I was very disappointed with the HP USB-C Dock G5. It was in comparable with the Hp Computer that I purchased and were never able to make a connection with the monitor.
Thank you for accepting it for return.
Thank you for accepting it for return.
Written by a customer while visiting hp.com
Posted by: NATech
Verified Purchase:Yes
Great! Quality Product !
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
3
Difficult to get working if intend is to only use external monitors and laptop lid closed.
on June 5, 2025
Posted by: frankf95d
from Lancaster County, PA
Verified Purchase:Yes
Dock is okay but getting external monitors configured took me over 1 hour. Connected dock to laptop then monitors to dock and everything works. On reboot everything was blank. My intend was to only use 2 external monitors with lid closed. It finally worked after using hdmi for primary monitor and dp for secondary monitor, closing lid and rebooting. Using this with HP omen gaming laptop.
Also, not sure if this is laptop or dock problem, but with laptop lid closed, the dock cannot capture boot screen messages. For example if you enter bios setup, must open lid and use laptop display.
Also, not sure if this is laptop or dock problem, but with laptop lid closed, the dock cannot capture boot screen messages. For example if you enter bios setup, must open lid and use laptop display.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com