Customer reviews from sharkninja.com
Ninja - Refurbished Excellent - Foodi PossibleCooker PRO, 8.5qt Multi-Cooker - Sea Salt Grey
Average customer rating
4.4
(273 Reviews)
Rating breakdown 273 reviews
5 Stars
201
4 Stars
25
3 Stars
12
2 Stars
12
1 Star
23
89%of customers recommend this product.
(
147 out of
166)
Customer Reviews for Ninja - Refurbished Excellent - Foodi PossibleCooker PRO, 8.5qt Multi-Cooker - Sea Salt Grey
Customer Rating
5
Muti-tasking at its finest
on December 7, 2025
Posted by: TGSD
from GA
Gender:Female
Purchased this to replace an old slow cooker. I’ve been happily surprised by the additional functions, I.e. baking, etc. Has completed each task well and I’m happy with my purchase
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
1
Screw missing and it’s coming apart.
on December 6, 2025
Posted by: Heyyou
from Rhinelander, Wi.
Gender:Male
I bought this about four months ago . I use it whenever I can. My wife passed away in January and now I care for my handicapped son. I’m a navy veteran and a 30 yr. Law enforcement retiree. Tonight my son informed me that the silver top ring was not fitted to the main body. After dinner I could see that the bottom was also ajar and miss fitted. I flipped it over and found one of two anchoring screws was missing. Other than that I love the function of this cooker.
Response from sharkninja.comBy SharkNinja, December 10, 2025
Hello there,
Thank you for taking the time to leave a review.
We’re truly sorry to hear that two screws are missing from your Possible Cooker. We understand how frustrating this must be, and we want to help make things right. We kindly invite you to reach out to our Customer Service team at 1-800-365-0135. One of our agents will be more than happy to assist you further. Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET.
Kind regards,
Ninja Kitchen
Thank you for taking the time to leave a review.
We’re truly sorry to hear that two screws are missing from your Possible Cooker. We understand how frustrating this must be, and we want to help make things right. We kindly invite you to reach out to our Customer Service team at 1-800-365-0135. One of our agents will be more than happy to assist you further. Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET.
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
1
“Low” setting is too low
on December 6, 2025
Posted by: Chefboyrd
from Chicago
Gender:Male
I was excited at first but slow cooker recipes sometimes don’t turn out right. Slow cook “low” setting is too low. Wish I could take it back. Worried the non-stick coating will start flaking off as I continue to use—quality is not reassuring.
Response from sharkninja.comBy SharkNinja, December 9, 2025
Hi there,
Thank you for sharing your feedback.
We’re sorry to hear that your experience hasn’t met expectations. The PossibleCooker Pro is designed to provide consistent results across all cooking modes, including the slow cook function. If your meals aren’t turning out as expected, we’d love to help troubleshoot settings and recipes to ensure you get the best results.
Regarding your concern about the non-stick coating, our cookware is made with high-quality, durable materials and is rigorously tested for safety and longevity. Flaking should not occur under normal use, but if you notice any issues, please reach out to us right away so we can assist.
Your satisfaction is important to us. Please contact our Customer Care team by phone at 1-800-365-0135 so we can make this right.
Kind regards,
Ninja Kitchen US
Thank you for sharing your feedback.
We’re sorry to hear that your experience hasn’t met expectations. The PossibleCooker Pro is designed to provide consistent results across all cooking modes, including the slow cook function. If your meals aren’t turning out as expected, we’d love to help troubleshoot settings and recipes to ensure you get the best results.
Regarding your concern about the non-stick coating, our cookware is made with high-quality, durable materials and is rigorously tested for safety and longevity. Flaking should not occur under normal use, but if you notice any issues, please reach out to us right away so we can assist.
Your satisfaction is important to us. Please contact our Customer Care team by phone at 1-800-365-0135 so we can make this right.
Kind regards,
Ninja Kitchen US
Written by a customer while visiting sharkninja.com
Customer Rating
5
on December 1, 2025
Posted by: Ninja Wednesday
from Michigan
Gender:Female
I'm a HUGE ninja fan. I have multiple products for myself and have bought others for my daughter's. We all love every single one but the 8 5 quart ninja foodi is by far our favorite and go to for cooking all of our meals
I started a ninja Wednesday with my girls - they drop off their pot and it fits in mine so I can make them dinner to go and their busy days.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great product and great features
on December 1, 2025
Posted by: Douglas
I purchased this item last month. I have used it multiple times and love it. The features on this multi cooker makes my life so much easier. I threw away 5 appliance that I don't need any more due to the multi cooker.
Written by a customer while visiting sharkninja.com
Customer Rating
1
Very disappointed
on November 29, 2025
Posted by: Zeke’s Mom
I really liked the idea of having all these various functions. Wanting to replace my Crock Pot with something more versatile, I opted for the Ninja Possible Cooker. I am very disappointed. The Slow Cook function is horrible. Set on Low, and it’s way too low. Set on high, it’s way too high, boiling the ingredients in 15-20 min.
It seems like Ninja just wants to put out new products, knowing people will swarm to buy them. Maybe put a lot more effort into R & D and product testing before sending new items t market.
Don’t even get me going how horrible the Shark robo-vacs are.
Response from sharkninja.comBy SharkNinja, December 5, 2025
Hi Zeke’s Mom,
Thank you for taking the time to leave a review.
We’re truly disappointed that you're having trouble with the slow cook function of your PossibleCooker Pro. That’s not the experience we want for our customers, and we truly appreciate you sharing your feedback. We’re passing this along to our teams to help improve product quality. If you’d like further assistance, please reach out to us at 1-800-365-0135.Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET.
Kind regards,
Ninja Kitchen
Thank you for taking the time to leave a review.
We’re truly disappointed that you're having trouble with the slow cook function of your PossibleCooker Pro. That’s not the experience we want for our customers, and we truly appreciate you sharing your feedback. We’re passing this along to our teams to help improve product quality. If you’d like further assistance, please reach out to us at 1-800-365-0135.Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET.
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
1
Coating comes off in food.
on November 28, 2025
Posted by: Oakley
from Swanton vt
Gender:Female
I bought this a a week ago to replace my old crock pot that lasted 15 years. I opened it and hand washed it with a sponge and dried it. I spent a lot of money on making a huge batch of chicken vegetable soup for a family gathering. I had to throw the whole batch out because as it cooked the inner coating came off around the bolts and mixed all in the soup. Very disappointed in this product.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, December 5, 2025
Hi there,
Thank you for sharing your feedback. We’re so sorry to hear about your experience with the PossibleCooker PRO. That’s definitely not what we want for our customers, especially when preparing a special meal for family.
Please know this is not typical, and we’d love the opportunity to make it right. Feel free to reach out to us by phone at 1-800-365-0135. Our team will assist you with a replacement or solution as quickly as possible.
Thank you for bringing this to our attention, we truly appreciate your feedback and the chance to improve.
Sincerely,
Ninja Kitchen US
Thank you for sharing your feedback. We’re so sorry to hear about your experience with the PossibleCooker PRO. That’s definitely not what we want for our customers, especially when preparing a special meal for family.
Please know this is not typical, and we’d love the opportunity to make it right. Feel free to reach out to us by phone at 1-800-365-0135. Our team will assist you with a replacement or solution as quickly as possible.
Thank you for bringing this to our attention, we truly appreciate your feedback and the chance to improve.
Sincerely,
Ninja Kitchen US
Written by a customer while visiting sharkninja.com
Customer Rating
5
Excellent
on November 26, 2025
Posted by: dumb
Gender:Female
I absolutely LOVE this crockpot. I cook everything in it including Gumbo and vegetable soup. Clean up is SO EASY! I can brown my roast or whatever meat I am cooking in this pot before setting it to cook.
Written by a customer while visiting sharkninja.com