Customer reviews from sharkninja.com
Ninja - Refurbished Excellent - Foodi PossibleCooker PRO, 8.5qt Multi-Cooker - Sea Salt Grey
Average customer rating
4.4
(238 Reviews)
Rating breakdown 238 reviews
5 Stars
175
4 Stars
23
3 Stars
10
2 Stars
10
1 Star
20
89%of customers recommend this product.
(
141 out of
158)
Customer Reviews for Ninja - Refurbished Excellent - Foodi PossibleCooker PRO, 8.5qt Multi-Cooker - Sea Salt Grey
Customer Rating
5
Very handy
on October 12, 2025
Posted by: Ninja pot
his product has made a significant difference in my daily routine. As a full-time working mother of four, I struggle to find time to cook. A friend recommended it, and I now consider it an invaluable resource.
Written by a customer while visiting sharkninja.com
Customer Rating
1
No spare parts?
on November 2, 2025
Posted by: Thanks for nothing
Gender:Male
The cooker Worked great, used once…. Daughter broke my lid and I can’t even order a replacement so one star for the in advance for my email about to get spammed with everything but a simple notification saying that they’re actually making the parts for the product they should be “selling”
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, November 3, 2025
Hi there,
Thank you for taking time to leave a review.
We're so sorry to hear that the lid for your unit fell and broke and you're not able to get a replacement. Please note that our restocking usually takes 2 to 4 weeks. Once you add yourself to the 'Notify me' list, you'll be the first to know when it's restocked.
Kind regards,
Ninja Kitchen
Thank you for taking time to leave a review.
We're so sorry to hear that the lid for your unit fell and broke and you're not able to get a replacement. Please note that our restocking usually takes 2 to 4 weeks. Once you add yourself to the 'Notify me' list, you'll be the first to know when it's restocked.
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
1
Screw missing and it’s coming apart.
on December 6, 2025
Posted by: Heyyou
from Rhinelander, Wi.
Gender:Male
I bought this about four months ago . I use it whenever I can. My wife passed away in January and now I care for my handicapped son. I’m a navy veteran and a 30 yr. Law enforcement retiree. Tonight my son informed me that the silver top ring was not fitted to the main body. After dinner I could see that the bottom was also ajar and miss fitted. I flipped it over and found one of two anchoring screws was missing. Other than that I love the function of this cooker.
Response from sharkninja.comBy SharkNinja, December 10, 2025
Hello there,
Thank you for taking the time to leave a review.
We’re truly sorry to hear that two screws are missing from your Possible Cooker. We understand how frustrating this must be, and we want to help make things right. We kindly invite you to reach out to our Customer Service team at 1-800-365-0135. One of our agents will be more than happy to assist you further. Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET.
Kind regards,
Ninja Kitchen
Thank you for taking the time to leave a review.
We’re truly sorry to hear that two screws are missing from your Possible Cooker. We understand how frustrating this must be, and we want to help make things right. We kindly invite you to reach out to our Customer Service team at 1-800-365-0135. One of our agents will be more than happy to assist you further. Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET.
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
2
I wish I had my old Ninja
on December 18, 2025
Posted by: BarbFi n
from Mullica Hill NJ
Gender:Female
The coating on the pot came off after one use. Very disappointed
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, December 20, 2025
Hi there,
Thank you for sharing your feedback. We’re so sorry to hear about the issue with the pot coating after just one use. This is definitely not the experience we want for our customers, and we understand how disappointing this must be. Please reach out to us directly so we can review this and assist you: https://support.sharkninja.com/contact-us.
Kind Regards,
Ninja Kitchen US.
Thank you for sharing your feedback. We’re so sorry to hear about the issue with the pot coating after just one use. This is definitely not the experience we want for our customers, and we understand how disappointing this must be. Please reach out to us directly so we can review this and assist you: https://support.sharkninja.com/contact-us.
Kind Regards,
Ninja Kitchen US.
Written by a customer while visiting sharkninja.com
Customer Rating
4
Possible improvement
on February 6, 2026
Posted by: MomMom67
from Hendersonville NC
Gender:Female
As much as I love this product, one thing I can think of that would make it SOOOOOO much better, is having a seal around the lid. My pot is scratched up from the lid scraping the sides.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
GREAT ADDITION TO MY KITCHEN!!!
on February 19, 2026
Posted by: AirbrushJay
Gender:Male
Ordered this six days before Super Bowl so I could slow cook and do pulled pork. This thing is AWESOME! It has SO MUCH more features than my other slow cooker. Game day was great and I love this addition to my other Ninja appliances. I have their pressure cooker, flip toaster, multi blender, Flip oven, counter top grill and stainless sharpening knives to name a few. Plus I have gifted a lot to friends! Plus I have Shark products also!!! Great products!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great, almost as good as previous Multi-Cooker
on August 23, 2022
Posted by: NinjaLovers
from Mequon WI
Gender:Male
Verified Purchase:Yes
First we love the Ninja Multi-Cookers (not the round pressure Insta pot like ones; the oblong slower cooker ones). We've owned two of them and have bought another five for our two kids, two nieces, and my wife's sister. Our first one was a pretty basic one (4 in 1). Then we upgraded to the stainless steel Ninja 7 in 1 Cooking System Auto-IQ version. We still have it and love it. We wanted a second one for our RV but they stopped offering them, we were bummed. We tried a few copy-cat units from other manufactures but we less then impressed and returned them. Either to hot, couldn't read the settings, couldn't control the temps, to complicated, missing a feature, etc. While shopping online for yet another (4th) copycat version, we stumbled across this new Ninja PossibleCooker Pro and I ordered it; were anxious to try their new one. We bought this when it was in pre-order. We've had it now for about a month. First, I love the easy to read controls, the larger size pot and the newer nonstick coating. The shape of the base unit is exactly the same as our auto-IQ version, so we can use the smaller pot insert with it. (We had to buy a new cover and insert for our older IQ model as I broke the glass top and we wore out the non-stick coating using it so much). My wife says that this unit would be perfect if two things were different: 1) get rid of the hole in the glass top, it is too big and releases to much moisture (she uses a wine stopper to plug the hole while doing certain cooking - a better idea would be a rotating valve to control the moisture loss - open for soups or stews when you are trying to thicken them, closed for pot roasts, taco meat and baking to retain moisture) . 2) Go back to a non-metal glass top handle. It gets to hot when cooking and you have to use a pot holder to check your food, stir, etc. She uses a silicon alligator grippie as a pot holder. The only other thing; what are the temperatures of the various cooking modes?! They should be listed in the manual or online somewhere. This units slow cook low and high are higher temperatures of their older smaller models. It will boil water on the slow cook low setting. Otherwise we love it and will keep it.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
3
Just so so not impressed at all
on November 30, 2022
Posted by: Tony
from IL
Gender:Male
I had the first Ninja multi-cooker and absolutely loved it. The coating is disappearing so I purchased the new one. I’m not impressed with the crockpot feature. The low setting doesn’t seem to heat up enough. Literally had to switch to the high setting to get the meat done, sear and sous vide seem to be the same the instructions suck, some of the timer features are not explained well, heats up way too slow in sear, but the tub size is nice.
No, I would not recommend this to a friend.
Written by a customer while visiting sharkninja.com