Customer reviews from sharkninja.com
Ninja - Refurbished Excellent - Foodi PossibleCooker PRO, 8.5qt Multi-Cooker - Sea Salt Grey
Average customer rating
4.4
(273 Reviews)
Rating breakdown 273 reviews
5 Stars
201
4 Stars
25
3 Stars
12
2 Stars
12
1 Star
23
89%of customers recommend this product.
(
147 out of
166)
Customer Reviews for Ninja - Refurbished Excellent - Foodi PossibleCooker PRO, 8.5qt Multi-Cooker - Sea Salt Grey
Customer Rating
5
Love how it cooks
on February 10, 2026
Posted by: Storm 3
I have bought 5 of these 3 of my daughters got one and 3 of my grandkids got one they all love them I will get one soon for myself
Written by a customer while visiting sharkninja.com
Customer Rating
3
Great concept. Poor execution.
on February 8, 2026
Posted by: BillyRay
Gender:Male
Love the versatility but there are two major issues I don't like. One is that the slow cook settings are nowhere near what they should be compared to every other slow cooker I have ever used in my life. The low setting is barely hot enough to heat and takes many hours to cook anything. The high setting is far too hot and results in boiling the contents, evaporating any sauces in the dish. For example I tried making a pot roast. The sear worked very well and saved using a separate skillet. However, when I switched to high slow cook, I discovered the sauce was rapidly boiling and reducing after only an hour! This is FAR too hot to be useful. I lowered it to the low setting and it then appeared to not be cooking at all after another couple of hours. So I switched back and forth each hour from high to low which is ridiculous. I can't trust this thing enough to leave it unattended. This really defeats the purpose of the timed cooking.And that's another issue - the low cook setting refuses to go below 6 hours. I found a workaround for this by setting it to high cook at my desired time then lowering the temp to low after starting it. Again, a ridiculous limitation. This appliance has some great features. Unfortunately, they are severely shadowed by poor design. Hopefully future models will fix the defects of this one.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, February 10, 2026
Hi there,
Thank you for taking the time to share your detailed feedback.
We’re really sorry to hear about the issues you’ve experienced with the slow cook settings. We understand how frustrating it must be when Low doesn’t cook consistently and High runs too hot, especially when you want to leave a recipe unattended. We also understand your concern about the minimum time limit on the Low setting and the workaround you’ve had to use. However, while we’re glad you enjoy the versatility and searing feature, we’re sorry these design limitations have affected your experience. We’ll be sure to pass your feedback along to our product teams for future improvements.
We’d recommend that you refer to our self-help guide here to help troubleshoot the issue you’re experiencing: https://support.sharkninja.com/en-CA/article/MC1000-Series-Ninja-Foodi-PossibleCooker-Pro-Troubleshooting-Guide-ca. If the steps are unsuccessful, please follow the directions provided at the end of the guide.
Kind regards,
Shark Clean
Thank you for taking the time to share your detailed feedback.
We’re really sorry to hear about the issues you’ve experienced with the slow cook settings. We understand how frustrating it must be when Low doesn’t cook consistently and High runs too hot, especially when you want to leave a recipe unattended. We also understand your concern about the minimum time limit on the Low setting and the workaround you’ve had to use. However, while we’re glad you enjoy the versatility and searing feature, we’re sorry these design limitations have affected your experience. We’ll be sure to pass your feedback along to our product teams for future improvements.
We’d recommend that you refer to our self-help guide here to help troubleshoot the issue you’re experiencing: https://support.sharkninja.com/en-CA/article/MC1000-Series-Ninja-Foodi-PossibleCooker-Pro-Troubleshooting-Guide-ca. If the steps are unsuccessful, please follow the directions provided at the end of the guide.
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com
Customer Rating
5
Ninja Possible Cooker
on February 7, 2026
Posted by: Mothermooo
Gender:Female
Love my Ninja Possible cooker. It does exactly what it says it will do. I highly recommend this product.
Written by a customer while visiting sharkninja.com
Customer Rating
4
Possible improvement
on February 6, 2026
Posted by: MomMom67
from Hendersonville NC
Gender:Female
As much as I love this product, one thing I can think of that would make it SOOOOOO much better, is having a seal around the lid. My pot is scratched up from the lid scraping the sides.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Ninja makes the best small appliances!
on February 3, 2026
Posted by: Rob G
from LaSalle, Il
Gender:Male
Had the original one for 20+ years, this new has some many more features!
Written by a customer while visiting sharkninja.com
Customer Rating
2
Not Happy with This Appliance
on January 30, 2026
Posted by: busygirl
I don't care for this model at all. The pre-heating function is time consuming and awkward. Having the power button on the left and the start button on the right is confusing. Why should you saute on one side and switching to cooking on the left with multiple selections for timer use and it must be on sous vide to continue cooking This machine needs to be simplified.
Response from sharkninja.comBy SharkNinja, January 30, 2026
Hi Busygirl,
Thank you for taking the time to leave feedback.
We’re sorry to hear about the issues you’ve experienced with the pre‑heating process and the control layout, and we understand how frustrating that can be. We truly appreciate your feedback, and we’ll make sure it’s passed along to our product teams as we’re always working to improve our designs.
If you need any further assistance or would like support with your unit, please don’t hesitate to reach out to us at:
https://support.sharkninja.com/contact-us
Kind regards,
Ninja Kitchen
Thank you for taking the time to leave feedback.
We’re sorry to hear about the issues you’ve experienced with the pre‑heating process and the control layout, and we understand how frustrating that can be. We truly appreciate your feedback, and we’ll make sure it’s passed along to our product teams as we’re always working to improve our designs.
If you need any further assistance or would like support with your unit, please don’t hesitate to reach out to us at:
https://support.sharkninja.com/contact-us
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
5
Very nice
on January 24, 2026
Posted by: Don15
from California
Gender:Female
I just got i love it but now its on sale 😞
I have made a few meals so far
I have made a few meals so far
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
1
Poorly made
on January 20, 2026
Posted by: Stevey’s
My third multi cooker from Ninja. Very disappointed. I do shredded brisket in it. Slow and low 8 hours. Way too hot. Ruined it. Quality compared to the older black ones is horrible. Coating started flaking with first cook. The way the pot fits in the unit design is horrible.
Response from sharkninja.comBy SharkNinja, January 21, 2026
Hi Stevey,
Thank you for taking the time to share your experience. As someone who has used multiple Ninja multi‑cookers in the past, your perspective carries a lot of weight, and it’s clear that this latest unit didn’t meet the level of performance or durability you’ve come to expect. Having a long, slow cook run too hot, especially for something like shredded brisket, can be incredibly disappointing, and early flaking on the pot’s coating or issues with how the pot fits into the base should never take away from the cooking experience you’re aiming for. Our team would like the opportunity to review this with you more closely. When you’re able, please reach out to us here so we can assist further: https://support.sharkninja.com/en-CA/contact-us.
Kind Regards,
Ninja Kitchen US.
Thank you for taking the time to share your experience. As someone who has used multiple Ninja multi‑cookers in the past, your perspective carries a lot of weight, and it’s clear that this latest unit didn’t meet the level of performance or durability you’ve come to expect. Having a long, slow cook run too hot, especially for something like shredded brisket, can be incredibly disappointing, and early flaking on the pot’s coating or issues with how the pot fits into the base should never take away from the cooking experience you’re aiming for. Our team would like the opportunity to review this with you more closely. When you’re able, please reach out to us here so we can assist further: https://support.sharkninja.com/en-CA/contact-us.
Kind Regards,
Ninja Kitchen US.
Written by a customer while visiting sharkninja.com