Customer reviews from sharkninja.com
Ninja - Refurbished Excellent - Foodi PossibleCooker PRO, 8.5qt Multi-Cooker - Sea Salt Grey
Average customer rating
4.4
(230 Reviews)
Rating breakdown 230 reviews
5 Stars
170
4 Stars
22
3 Stars
10
2 Stars
8
1 Star
20
89%of customers recommend this product.
(
138 out of
155)
Customer Reviews for Ninja - Refurbished Excellent - Foodi PossibleCooker PRO, 8.5qt Multi-Cooker - Sea Salt Grey
Customer Rating
5
My best purchase yet!!
on December 26, 2024
Posted by: Yrespes
from Wilmington DE
Gender:Female
I purchased this a few weeks ago and just got around to using it. I made a beef roast with potatoes and for the first time ever my potatoes were perfectly cooked. The beef was pull apart perfect. I look forward to making many more meals in the near future. So easy to use and I love the digital display. Many settings and it can even go into the oven. I'm a Ninja snob so I'm glad I've added this to my collection.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Another Perfect Ninja Product!!!
on May 5, 2025
Posted by: Big Daddy G
from Goodview, VA
Gender:Male
Just got this a couple of weeks ago to replace 2 older large crockpots. It is amazing! Made meatballs.and gravy yesterday for 14 people (who eat) and we had enough leftovers for 5 additional meals! Very easy to use and clean up. Another perfect product from Ninja!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
A must for every kitchen
on June 24, 2025
Posted by: steve2727
from Brookshire Texas
Gender:Male
This is an excellent product for all kitchens. It is a must have. Makes you into a real cook. Very versatile, compact, and saves time cooking.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Very handy
on October 12, 2025
Posted by: Ninja pot
his product has made a significant difference in my daily routine. As a full-time working mother of four, I struggle to find time to cook. A friend recommended it, and I now consider it an invaluable resource.
Written by a customer while visiting sharkninja.com
Customer Rating
1
No spare parts?
on November 2, 2025
Posted by: Thanks for nothing
Gender:Male
The cooker Worked great, used once…. Daughter broke my lid and I can’t even order a replacement so one star for the in advance for my email about to get spammed with everything but a simple notification saying that they’re actually making the parts for the product they should be “selling”
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, November 3, 2025
Hi there,
Thank you for taking time to leave a review.
We're so sorry to hear that the lid for your unit fell and broke and you're not able to get a replacement. Please note that our restocking usually takes 2 to 4 weeks. Once you add yourself to the 'Notify me' list, you'll be the first to know when it's restocked.
Kind regards,
Ninja Kitchen
Thank you for taking time to leave a review.
We're so sorry to hear that the lid for your unit fell and broke and you're not able to get a replacement. Please note that our restocking usually takes 2 to 4 weeks. Once you add yourself to the 'Notify me' list, you'll be the first to know when it's restocked.
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
1
Screw missing and it’s coming apart.
on December 6, 2025
Posted by: Heyyou
from Rhinelander, Wi.
Gender:Male
I bought this about four months ago . I use it whenever I can. My wife passed away in January and now I care for my handicapped son. I’m a navy veteran and a 30 yr. Law enforcement retiree. Tonight my son informed me that the silver top ring was not fitted to the main body. After dinner I could see that the bottom was also ajar and miss fitted. I flipped it over and found one of two anchoring screws was missing. Other than that I love the function of this cooker.
Response from sharkninja.comBy SharkNinja, December 10, 2025
Hello there,
Thank you for taking the time to leave a review.
We’re truly sorry to hear that two screws are missing from your Possible Cooker. We understand how frustrating this must be, and we want to help make things right. We kindly invite you to reach out to our Customer Service team at 1-800-365-0135. One of our agents will be more than happy to assist you further. Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET.
Kind regards,
Ninja Kitchen
Thank you for taking the time to leave a review.
We’re truly sorry to hear that two screws are missing from your Possible Cooker. We understand how frustrating this must be, and we want to help make things right. We kindly invite you to reach out to our Customer Service team at 1-800-365-0135. One of our agents will be more than happy to assist you further. Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET.
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
1
14-in 1 possible cooker
on January 7, 2026
Posted by: Athenaniki
Gender:Female
I git this On November 2025 and after 2 months it has a lot of scratches ! Low quality material ! Waste of money !
Response from sharkninja.comBy SharkNinja, January 10, 2026
Hi Athenaniki,
Thank you for taking the time to share your feedback.
We’re sorry to hear about the issue you’ve experienced with scratches, and we truly appreciate you bringing this to our attention. We take quality very seriously and will make sure your comments are passed along to our team for review.
For further assistance, please don’t hesitate to reach out to us at https://support.sharkninja.com/contact-us.
Kind regards,
Ninja Kitchen US
Thank you for taking the time to share your feedback.
We’re sorry to hear about the issue you’ve experienced with scratches, and we truly appreciate you bringing this to our attention. We take quality very seriously and will make sure your comments are passed along to our team for review.
For further assistance, please don’t hesitate to reach out to us at https://support.sharkninja.com/contact-us.
Kind regards,
Ninja Kitchen US
Written by a customer while visiting sharkninja.com
Customer Rating
1
Poorly made
on January 20, 2026
Posted by: Stevey’s
My third multi cooker from Ninja. Very disappointed. I do shredded brisket in it. Slow and low 8 hours. Way too hot. Ruined it. Quality compared to the older black ones is horrible. Coating started flaking with first cook. The way the pot fits in the unit design is horrible.
Response from sharkninja.comBy SharkNinja, January 21, 2026
Hi Stevey,
Thank you for taking the time to share your experience. As someone who has used multiple Ninja multi‑cookers in the past, your perspective carries a lot of weight, and it’s clear that this latest unit didn’t meet the level of performance or durability you’ve come to expect. Having a long, slow cook run too hot, especially for something like shredded brisket, can be incredibly disappointing, and early flaking on the pot’s coating or issues with how the pot fits into the base should never take away from the cooking experience you’re aiming for. Our team would like the opportunity to review this with you more closely. When you’re able, please reach out to us here so we can assist further: https://support.sharkninja.com/en-CA/contact-us.
Kind Regards,
Ninja Kitchen US.
Thank you for taking the time to share your experience. As someone who has used multiple Ninja multi‑cookers in the past, your perspective carries a lot of weight, and it’s clear that this latest unit didn’t meet the level of performance or durability you’ve come to expect. Having a long, slow cook run too hot, especially for something like shredded brisket, can be incredibly disappointing, and early flaking on the pot’s coating or issues with how the pot fits into the base should never take away from the cooking experience you’re aiming for. Our team would like the opportunity to review this with you more closely. When you’re able, please reach out to us here so we can assist further: https://support.sharkninja.com/en-CA/contact-us.
Kind Regards,
Ninja Kitchen US.
Written by a customer while visiting sharkninja.com