Customer reviews from sharkninja.com
Ninja - Refurbished Excellent - Foodi PossibleCooker PRO, 8.5qt Multi-Cooker - Sea Salt Grey
Average customer rating
4.4
(273 Reviews)
Rating breakdown 273 reviews
5 Stars
201
4 Stars
25
3 Stars
12
2 Stars
12
1 Star
23
89%of customers recommend this product.
(
147 out of
166)
Customer Reviews for Ninja - Refurbished Excellent - Foodi PossibleCooker PRO, 8.5qt Multi-Cooker - Sea Salt Grey
Customer Rating
1
It died.
on May 16, 2026
Posted by: NikkiRaspeberry
from Virginia
Died in less then 90 days. Only used a handful of times. Now it’s a brick on my counter. Loved it when it worked though the teflon coating did seem easy to scratch.
Response from sharkninja.comBy SharkNinja, May 16, 2026
Hi there,
Thank you for taking the time to leave a review.
We’re really devastated to hear that your unit stopped working so quickly, especially after only being used a handful of times. We completely understand how frustrating that must be, particularly when you were enjoying it while it was working.We recommend reviewing the troubleshooting steps in our support guide, which walks through common causes and solutions. If the issue continues after trying these steps, our customer support team would be happy to assist further and explore available options with you.
https://support.sharkninja.com/article/MC1000-Series-Ninja-Foodi-PossibleCooker-Pro-Troubleshooting-Guide?redirect=false
Kind regards,
Ninja Kitchen
Thank you for taking the time to leave a review.
We’re really devastated to hear that your unit stopped working so quickly, especially after only being used a handful of times. We completely understand how frustrating that must be, particularly when you were enjoying it while it was working.We recommend reviewing the troubleshooting steps in our support guide, which walks through common causes and solutions. If the issue continues after trying these steps, our customer support team would be happy to assist further and explore available options with you.
https://support.sharkninja.com/article/MC1000-Series-Ninja-Foodi-PossibleCooker-Pro-Troubleshooting-Guide?redirect=false
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
5
Easy to use
on May 8, 2026
Posted by: Easy1
from Montana
Gender:Female
Everything I’ve cooked in it is awesome! It’s easy to use and easy to clean. Definitely taking it to Arizona with us this winter in the RV.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Definitely all in one
on May 7, 2026
Posted by: Taylormom25
Gender:Female
I have had this product for a long time now and I absolutely love it it is my go-to cooker I have even used it to make pasta in
Written by a customer while visiting sharkninja.com
Customer Rating
5
PERFECTION AGAIN!
on April 10, 2026
Posted by: Dutch wife….
As always; I expected nothing short of PERFECTION…. and that is what I got. Much Thanks
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great product
on April 8, 2026
Posted by: Cooker14
from Roby mo
Gender:Female
[This review was collected as part of a promotion.] I got this for a replacement product and I love it just as well as I loved the other one
Written by a customer while visiting sharkninja.com
Customer Rating
2
Not happy
on April 7, 2026
Posted by: MaryBe
from Washington State
Gender:Female
I am disappointed in my ninja 14 in 1, I took every precaution to use plastic tools but somehow it has scratches all over the bottom. I had heard these complaints but took precautions, it did not work. I have never had a pan scratch as bad as this one. I would have thought the coating would have been much heavier, I do not want to use it because of the scratched Teflon coating it looks like I will have to return it.
Response from sharkninja.comBy SharkNinja, April 8, 2026
Hi Mary,
Thank you for taking the time to share this feedback with us. We’re really sorry to hear about the scratches on the bottom of your PossibleCooker PRO, especially after taking precautions with plastic tools. We understand how disappointing and concerning this is, and why it would make you hesitant to continue using it.
Please feel free to reach out to us through the link below so our team can take a closer look and help get this resolved for you.
https://support.sharkninja.com/contact-us
Kind regards,
Ninja Kitchen
Thank you for taking the time to share this feedback with us. We’re really sorry to hear about the scratches on the bottom of your PossibleCooker PRO, especially after taking precautions with plastic tools. We understand how disappointing and concerning this is, and why it would make you hesitant to continue using it.
Please feel free to reach out to us through the link below so our team can take a closer look and help get this resolved for you.
https://support.sharkninja.com/contact-us
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
2
Pretty but flawed
on April 1, 2026
Posted by: Cscs
from Spartanburg SC
Gender:Female
For the price I expect better. The lid traps liquid between the glass and metal. The utensil traps liquid between the joint (why does it even have a joint) and the base was wobbly uneven (yes I am sure it was on a flat space, and all rubber feet were in place. Looks great! I’m just not paying 170 for these points of improvements- returned and will wait for a better model
Response from sharkninja.comBy SharkNinja, April 2, 2026
Hi there,
Thanks for taking the time to share your experience with us. We’re sorry to hear the PossibleCooker Pro didn’t meet your expectations. The concerns you mentioned about liquid getting trapped in the lid and utensil, as well as the uneven base, are important for us to know since they can affect usability and overall satisfaction. We appreciate you pointing out these specific design issues and understand why they influenced your decision to return the unit.
Your feedback is valuable as we continue refining our products, and we’ll be sure to pass your comments along to our product team.
If you ever decide to explore another model or need assistance in the future, you can reach us here:
https://support.sharkninja.com/contact-us
Sincerely,
Ninja Kitchen
Thanks for taking the time to share your experience with us. We’re sorry to hear the PossibleCooker Pro didn’t meet your expectations. The concerns you mentioned about liquid getting trapped in the lid and utensil, as well as the uneven base, are important for us to know since they can affect usability and overall satisfaction. We appreciate you pointing out these specific design issues and understand why they influenced your decision to return the unit.
Your feedback is valuable as we continue refining our products, and we’ll be sure to pass your comments along to our product team.
If you ever decide to explore another model or need assistance in the future, you can reach us here:
https://support.sharkninja.com/contact-us
Sincerely,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
5
East to use and lightweight
on March 3, 2026
Posted by: RiRi11
from Pittsburgh Pa
Gender:Female
I love this Possible Cooker Pro. I received it and the next day I made stew and the following day I made shredded pork in it. Both meals cooked quicker than other cookers. Can’t wait to proof dough to make nut rolls. Pleased so far.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com