Customer reviews from sharkninja.com
Ninja - Refurbished Excellent - Foodi PossibleCooker PRO, 8.5qt Multi-Cooker - Sea Salt Grey
Average customer rating
4.4
(273 Reviews)
Rating breakdown 273 reviews
5 Stars
201
4 Stars
25
3 Stars
12
2 Stars
12
1 Star
23
89%of customers recommend this product.
(
147 out of
166)
Customer Reviews for Ninja - Refurbished Excellent - Foodi PossibleCooker PRO, 8.5qt Multi-Cooker - Sea Salt Grey
Customer Rating
5
Versatile, easy to use
on August 17, 2026
Posted by: AnthonyC
Versatile, durable. Hears reasonable fast and I use the various controls to vary from sear to bake to slow cook regularly. Easy to clean, dishwasher safe. I use it 3-4 times per week for everything from roasts to Norris’s to pasta sauce!
Written by a customer while visiting influenster.com
Customer Rating
5
Household item staple
on August 15, 2026
Posted by: AndrewK
All in one cooker. Air fry, pressure, steam, slow cook, yogurt, sear/saute, sous vide, bake, broil and dehydrate. Household item staple. I’ve had this for about 3 years and running strong!
Written by a customer while visiting influenster.com
Customer Rating
5
Versatile, easy to clean, simple to use
on August 9, 2026
Posted by: SamuelH
This thing is amazing! One of my favorite features is its bread-making capability. Being able to make fresh, homemade bread right in the cooker is a game changer! And the fact that I can throw the pot straught in the oven means I don't have to wash as many dishes. The bread comes out beautifully, with a delicious texture and flavor, and it makes homemade baking so much easier.
I also love how versatile this appliance is for everyday cooking. From soups and stews to rice, pasta, and slow-cooked meals, it can do so much in one appliance. It saves space, makes cooking convenient, and cleanup is easy. If you love homemade bread and want an appliance that can do much more than just bake, this is definitely worth having!
Written by a customer while visiting influenster.com
Customer Rating
2
Not what I expected
on August 8, 2026
Posted by: Disappointed too
Gender:Female
It’s not what I wanted. I wanted a replacement for a defective frying pan and they sent me this. Very disappointing experience.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, August 12, 2026
Hi there,
Thank you for taking the time to leave a review.
We're truly sorry to hear that you did not receive the replacement frying pan you were expecting and were sent a PossibleCooker Pro instead. We understand how disappointing this experience must have been and appreciate you bringing it to our attention. We will absolutely share your feedback with the relevant teams internally. For further assistance to receive the correct replacement, please don't hesitate to reach our Customer Service team at:
https://support.sharkninja.com/contact-us
Kind regards,
Ninja Kitchen
Thank you for taking the time to leave a review.
We're truly sorry to hear that you did not receive the replacement frying pan you were expecting and were sent a PossibleCooker Pro instead. We understand how disappointing this experience must have been and appreciate you bringing it to our attention. We will absolutely share your feedback with the relevant teams internally. For further assistance to receive the correct replacement, please don't hesitate to reach our Customer Service team at:
https://support.sharkninja.com/contact-us
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
1
Not up to Ninja standards - pass on it.
on July 13, 2026
Posted by: Paulie D
from Fresno, CA
Gender:Male
I bought this during a Black Friday sale because I love all things Ninja and have way too many different gadgets and grills and pots and pans to count. In extremely disappointed as I have used this four times now and I only have wood or rubber cooking utensils and now I have two chips in the coating. Hand wash only too. My suggestion is pass on this one. They were nice enough to send me a replacement pot however It's the wrong color so now this is going to Goodwill and I probably will not be replacing it. Even though I have so many shark and winter products and I love them This experience with this unit has made me realize that I made a bad poor choice and purchasing it
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, June 22, 2026
Hi Paulie,
Thank you for taking the time to share your review.
We understand how upsetting this experience must be, especially after being such a loyal Ninja customer and taking great care to use only wood or rubber utensils and hand wash your cookware. Chipping so early on is certainly not expected.
Your feedback is very important to us, and we’ll be sure to share it with the relevant teams as we continue to improve our products.
We also see that you’ve been in touch with our support team and are currently awaiting your response. Please feel free to follow up with them at your convenience so we can continue working toward a resolution. For further assistance, don’t hesitate to reach out here:
https://support.sharkninja.com/contact-us
Kind regards,
Ninja Kitchen
Thank you for taking the time to share your review.
We understand how upsetting this experience must be, especially after being such a loyal Ninja customer and taking great care to use only wood or rubber utensils and hand wash your cookware. Chipping so early on is certainly not expected.
Your feedback is very important to us, and we’ll be sure to share it with the relevant teams as we continue to improve our products.
We also see that you’ve been in touch with our support team and are currently awaiting your response. Please feel free to follow up with them at your convenience so we can continue working toward a resolution. For further assistance, don’t hesitate to reach out here:
https://support.sharkninja.com/contact-us
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
5
My Absolute GoTo
on July 12, 2026
Posted by: BeckyT
This is my favorite Ninja purchase to date. I cook everything in this thing. Chicken and dumplings, my Jack Daniel’s Baked beans, pulled pork. Everything! Big or small this does it all
Written by a customer while visiting influenster.com
Customer Rating
3
Great Product, but Ninja Quality Is Diminishing
on July 11, 2026
Posted by: AKCooker
Gender:Male
Overall it has been a good product, but Ninja products seem to be becoming increasingly unreliable and undergoing a sort of planned obsolescence as of late.
We are just now getting over the 2 year mark and the cooker is no longer registering the pot rendering the device useless.
Ninja please make this right!
Response from sharkninja.comBy SharkNinja, July 16, 2026
Hi there,
Thank you for sharing your feedback. We're sorry to hear that your PossibleCooker Pro stopped recognizing the cooking pot after a little more than two years of use.
We can see that you've already been in touch with our team and that the troubleshooting steps were successful. We're glad we were able to help get you back up and running.
If you need any further assistance in the future, please don't hesitate to reach out to our team using the link below:
https://support.sharkninja.com/contact-us
Thank you for giving us the opportunity to help.
Warmly,
Ninja Kitchen
Thank you for sharing your feedback. We're sorry to hear that your PossibleCooker Pro stopped recognizing the cooking pot after a little more than two years of use.
We can see that you've already been in touch with our team and that the troubleshooting steps were successful. We're glad we were able to help get you back up and running.
If you need any further assistance in the future, please don't hesitate to reach out to our team using the link below:
https://support.sharkninja.com/contact-us
Thank you for giving us the opportunity to help.
Warmly,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
5
Amazing!
on July 6, 2026
Posted by: JerricaB
Love the many functions that it has and how easy it is to clean and use. Not super heavy but man does it have the house smelling amazing when something is braising or slow cooking.
Written by a customer while visiting influenster.com