Customer Reviews for Ninja - Refurbished Excellent - Foodi PossibleCooker PRO, 8.5qt Multi-Cooker - Sea Salt Grey
Customer Rating
1
NOT A SLOW COOKER
on January 16, 2024
Posted by: Jill
from Ohio
Gender:Female
If you’re looking for a slow cooker do not buy this. Unfortunately, I bought two and they are both useless. After 10 hours, both 2/3 full of water on slow cook, one reached 174 degrees and the other reached 177 degrees. Not safe. One of mine will sauté but the other one won’t. The other settings just full boil. There is no slow cooking or simmering anything. Check out reviews on facebook. These aren’t random issues. LOTS of people having the same problems. I cannot trust this company again.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, March 20, 2024
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your PossibleCooker Pro. We will absolutely share your feedback with the relevant teams for consideration on future products. If there's anything we're able to help with, please don't hesitate to reach out to our team by phone at 1-800-365-0135.
This was purchased as a Christmas present and was used within a few days. It was so wonderful! We browned meat and then made queso that stayed nice and warm throughout a party. The next day, we browned meat and cooked a stew. It's so easy to use and easy to clean up!
They need to go back to the drawing board on this one. It doesn’t compare to the last multi cooker. It gets too hot on high and not hot enough on low. You can’t leave it and go about your business on high without it burning. Not worth the money
Like most things I will never give five stars unless it is the most greatest thing I've ever used but as always a ninja product is kind of like Sony TVs were in the '80s it's just the go-to product not one thing they make is bad I have now joined the ranks of the flip toaster three different versions of the coffee makers for different places I have the obviously the possible food I have an indoor grill now I have the iFooty and now waiting for the new one to come also so there's just nothing they make is bad product The only thing I wish for is that they did a countertop burner weather it's induction or not would be great
Do not waste your money. This is going back. Instruction booklet is useless. It doesn’t explain what temperatures for each setting are. The slow cooker portion is to low and the high is to high. The temp is hard to control. When it says it is a stockpot, that is not exactly true. The sear does not really heat up enough to sear. Don’t even try to cook onions and seasoning before adding your protein. Don’t walk away, run away very fast.
I just got mine and I love it! It cooks rice to perfection. I will be using this almost daily. It cleans up easy and it doesn't heat the kitchen up during our 100+ degree summers. Thank you Ninja for such a versatile cooker.
Out of the box the unit didn’t sit level. My first cook on high temp the unit would say add pot when the pot was fully seated. Obviously there is a flaw. After five times in one cook I packed it up and returned it. Ninja may be making too many new products.