Customer Reviews for Ninja - Refurbished Excellent - Foodi PossibleCooker PRO, 8.5qt Multi-Cooker - Sea Salt Grey
Customer Rating
2
Good but never last
on March 17, 2024
Posted by: Nikole
from Fort Worth Texas
Gender:Female
I love the foodi systems but they never last more than 1 year. After 1 year of use it has problem acknowledging the pan is in it.
No, I would not recommend this to a friend.
Response from sharkninja.comBy Ninja Kitchen, March 18, 2024
Hi Nikole,
We're sorry to hear you're having trouble with your Ninja PossibleCooker. We’d be happy to some troubleshooting steps with you in order to best resolve your issue. The troubleshooting can be completed by phone at 1-800-365-0135. Please have your Ninja on hand at the time of your call. We are open Monday to Friday 9am - 9pm ET as well as Saturday 9am - 6pm ET. We apologize for the inconvenience.
I've read that the temperature isn't as hot as previous version(s), the handle is too hot, etc. I only have owned and used this one and it has been fabulous. Does everything I ask of it. I'm not a chef, just a bachelor trying to eat. Stores nicely! I like the ladle storing on top. I think if you use this you won't be disappointed... My opinion.
I bought it yesterday cooked chicken in it and it’s already stained. The pot won’t come clean. I’m reaching out to ninja. Maybe it’s just a flaw and hopefully they’ll replace the pan. We shall see that will change because it works good.
Response from sharkninja.comBy SharkNinja, March 28, 2024
Hello, Thank you for taking the time to leave a review. We're so sorry to hear that you’re having trouble with your pot. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you. Kind regards, Ninja Kitchen
This pot is awesome and is the second one I have purchased. I originally purchased the original one from several years ago and when I went to purchase more for gifts it was discontinued and I was lost. I had to wait for the new model to come out and I immediately purchased another one of the new models for myself. I now have two more grandsons getting married and plan to purchase two more for gifts for them.
I am so sorry I bought this Impossible Cooker. I thought it would be an upgrade from my my Ninja IQ Cooker. It is definately not. I hate everything about it. It does not automatically go to warm after finishing. Everything takes much longer to cook. You can not adjust slow cooker timing to less than the presets. Worst money I ever spent. I have had Ninja multi-cookers forever and this one it the worst!
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, March 28, 2024
Hello, Thank you for taking the time to leave a review. We're so sorry to hear that you aren't happy with your Ninja® Foodi® PossibleCooker™ PRO. We will absolutely share your feedback with the relevant teams for consideration on future products. If there's anything we're able to help with, please don't hesitate to reach out to our team by phone at 1-800-365-0135. Kind regards, Ninja Kitchen
I have been using the MC1001 almost every day since I received it. It is a fantastic appliance. I use it msotly for slow cooking and it does a fantastic job.
Continue to receive Add Pot Error. Takes way longer to slow cook that other slow cookers. Too expensive for what its supposed to do.
Response from sharkninja.comBy SharkNinja, March 26, 2024
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your Ninja® Foodi® PossibleCooker™ PRO. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you.