Customer reviews from sharkninja.com
Ninja - Refurbished Excellent - Foodi PossibleCooker PRO, 8.5qt Multi-Cooker - Sea Salt Grey
Average customer rating
4.4
(273 Reviews)
Rating breakdown 273 reviews
5 Stars
201
4 Stars
25
3 Stars
12
2 Stars
12
1 Star
23
89%of customers recommend this product.
(
147 out of
166)
Customer Reviews for Ninja - Refurbished Excellent - Foodi PossibleCooker PRO, 8.5qt Multi-Cooker - Sea Salt Grey
Customer Rating
2
Great except the nonstick coating flaking off
on November 24, 2025
Posted by: TRP84
from Missouri
Gender:Male
We have used ours 3 times and the non-stick is flaking off.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, November 26, 2025
Hello,
Thank you for taking the time to leave a review.
We’re disappointed to hear that the non-stick coating is flaking after only a few uses, that’s not the quality we aim to deliver. We’d love the opportunity to make this right for you. Your feedback is very important to us and will be shared with our product team to help improve future designs. Please reach out to us at 1-800-365-0135 for further assistance. Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET.
Kind Regards,
Ninja Kitchen
Thank you for taking the time to leave a review.
We’re disappointed to hear that the non-stick coating is flaking after only a few uses, that’s not the quality we aim to deliver. We’d love the opportunity to make this right for you. Your feedback is very important to us and will be shared with our product team to help improve future designs. Please reach out to us at 1-800-365-0135 for further assistance. Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET.
Kind Regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
5
Evenly heated
on November 23, 2025
Posted by: VRS727
from Arkansas
Gender:Female
Only used twice now and pleased with how evenly it it heats. Enjoy cooking with all my Ninja products
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Best Slow Cooker Out There
on November 21, 2025
Posted by: Lee 1957
from Fort Wayne Indiana
Gender:Male
This is my second one. I love my first one so much I bought another one for my lake home.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great tool
on November 19, 2025
Posted by: Jowitt
Gender:Male
Had this awhile use it at least 3 times a week superb
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great
on November 19, 2025
Posted by: Shari O
Gender:Female
[This review was collected as part of a promotion.] Outstanding we love it
We made homemade Chili and taste so good
We made homemade Chili and taste so good
Written by a customer while visiting sharkninja.com
Customer Rating
3
It's okay just a normal slow cooker
on November 14, 2025
Posted by: OGNinjaGirl
from St George Utah
Gender:Female
I miss the old multi cooker, this one just doesn't seem to cook as well. Before I could have tender shredded meat in as little as 4 hrs, now I can cook a 6lb shoulder on low for 10 hrs and it still comes out tough.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, November 17, 2025
Hello there,
Thank you for taking the time to leave a review.
We’re sorry to hear that the new multi-cooker isn’t meeting your expectations. Cooking performance can vary depending on settings and cut of meat, so we’d love to help troubleshoot this for you. We kindly invite you to reach out to our team via phone at 1-800-365-0135 for further assistance. Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET.
Thank you for taking the time to leave a review.
We’re sorry to hear that the new multi-cooker isn’t meeting your expectations. Cooking performance can vary depending on settings and cut of meat, so we’d love to help troubleshoot this for you. We kindly invite you to reach out to our team via phone at 1-800-365-0135 for further assistance. Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Better than a crockpot.
on November 6, 2025
Posted by: Dix56
from Ohio
Gender:Female
Love it. Easy to use, easy to clean. Does a great job.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
3
Moldy chips
on November 3, 2025
Posted by: Mgold
from OFallon, IL
Gender:Female
I bought this and cooked in it once. The Teflon is chipping around the top already and the lid has water trapped under it. I tried getting it out and cannot. Eventually that will mold and smell bad and I will not want to use it at all. Buyer beware!
Response from sharkninja.comBy SharkNinja, November 4, 2025
Hello,
Thank you for taking the time to leave a review.
Your feedback is invaluable, and we’re grateful for the opportunity to make things better. Thank you for bringing this to our attention, we take it seriously. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-800-365-0135.
Our team is available:
📞 Monday–Friday: 9 a.m. – 9 p.m. ET
📞 Saturday: 9 a.m. – 6 p.m. ET
Kind regards,
Ninja Kitchen
Thank you for taking the time to leave a review.
Your feedback is invaluable, and we’re grateful for the opportunity to make things better. Thank you for bringing this to our attention, we take it seriously. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-800-365-0135.
Our team is available:
📞 Monday–Friday: 9 a.m. – 9 p.m. ET
📞 Saturday: 9 a.m. – 6 p.m. ET
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com