Customer reviews from sharkninja.com
Ninja - Refurbished Excellent - CREAMi Scoop & Swirl Ice Cream & Soft Serve Maker, 13 One-Touch Programs, Fruit whip, Frozen custard, Gelato - Silver
Average customer rating
4.4
(184 Reviews)
Rating breakdown 184 reviews
5 Stars
136
4 Stars
17
3 Stars
9
2 Stars
7
1 Star
15
84%of customers recommend this product.
(
66 out of
79)
Customer Reviews for Ninja - Refurbished Excellent - CREAMi Scoop & Swirl Ice Cream & Soft Serve Maker, 13 One-Touch Programs, Fruit whip, Frozen custard, Gelato - Silver
Customer Rating
5
This is so awesome!
on January 2, 2026
Posted by: redjessi
Gender:Female
I am obsessed! This is my new favorite kitchen appliance. I got hooked on the simple frozen pineapple. It is the most awesome treat coming out of this machine! Super easy to use, freeze, spin & swirl, it is that easy. Comes with a great recipe book that is very easy to follow and implement. My kids love this, the neighborhood kids love this, its a hit a kid sleep overs. Everything cleans up nicely. Be the cool mom, buy this....
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Yummy cones!
on December 28, 2025
Posted by: Happy guy2
from CO
Gender:Male
What great product.
Just made my first ice cream cone it was awesome.
We plan to try everything on the Ninja swirl by cream book.
When you make ice cream swirl cone make sure it is -1 degrees to 7 degrees.
My refrigerator was at 11 degrees so it didn’t work so I put the pint in the meat freezer 5 degrees and it worked great.
I’ll need more pints-going to make some protein chocolate ice cream.
Thanks
Just made my first ice cream cone it was awesome.
We plan to try everything on the Ninja swirl by cream book.
When you make ice cream swirl cone make sure it is -1 degrees to 7 degrees.
My refrigerator was at 11 degrees so it didn’t work so I put the pint in the meat freezer 5 degrees and it worked great.
I’ll need more pints-going to make some protein chocolate ice cream.
Thanks
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
1
Don't waste your money
on December 25, 2025
Posted by: Becky40
from New York
Gender:Female
Giving it 1 star because I can't give it zero. We received this as a gift and it does not make ice cream. You take already made ice cream either store bought or homemade and run it through this machine to give you a "soft served" experience. Please don't waste your money on this product. Very disappointing.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, December 26, 2025
Hi Becky,
Thank you for taking the time to leave a review on our CREAMi Scoop & Swirl.
While you can use store bought ice-cream as a base for your treats, you're able to get creative and invent treats as well. You can look at our recipe guide here https://support.sharkninja.com/recipes?productName=ninja-creami-scoop--swirl?categoryType=Recipes&productId=01tHs00000D0UYSIA3 or even on our website here for treats you can try, adjust and make your own! You can find those here: https://www.sharkninja.com/discover/recipes/ninja-swirl-by-creami-recipes If you have any questions on ways to maximize your CREAMi experience, feel free to reach out to our team here: https://support.sharkninja.com/contact-us.
Kind regards,
Ninja Kitchen US
Thank you for taking the time to leave a review on our CREAMi Scoop & Swirl.
While you can use store bought ice-cream as a base for your treats, you're able to get creative and invent treats as well. You can look at our recipe guide here https://support.sharkninja.com/recipes?productName=ninja-creami-scoop--swirl?categoryType=Recipes&productId=01tHs00000D0UYSIA3 or even on our website here for treats you can try, adjust and make your own! You can find those here: https://www.sharkninja.com/discover/recipes/ninja-swirl-by-creami-recipes If you have any questions on ways to maximize your CREAMi experience, feel free to reach out to our team here: https://support.sharkninja.com/contact-us.
Kind regards,
Ninja Kitchen US
Written by a customer while visiting sharkninja.com
Customer Rating
5
on December 11, 2025
Posted by: Rushon26
from Louisiana
Gender:Male
Got one word awesome!!! I love it!! Works just as shown.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Love it!
on December 11, 2025
Posted by: Drewcifer75
from Pensacola
Gender:Male
Love the creami swirl. The ice cream is so good, and its so easybtonuse.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
100 OUT OF 100
on December 10, 2025
Posted by: PE...
from CURACAO
Gender:Female
I AM LOVING IT
ITHIS IS THE BEST PRODUCT EVER... KIDS ARE LOVING IT
ITHIS IS THE BEST PRODUCT EVER... KIDS ARE LOVING IT
Written by a customer while visiting sharkninja.com
Customer Rating
5
Love this machine
on December 6, 2025
Posted by: Tnacole
from Missouri
Gender:Female
My family lived the machine. The only issue I gave is that I just bought it a few months ago now they have new colors. I bought this to replace my cream which I had since it came out.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Love it.
on November 20, 2025
Posted by: Fish8
from Los Angeles
Gender:Male
Love it. So easy to use and ice cream is great. Fun with the kids. Better than I expected.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com