Customer reviews from sharkninja.com
Ninja - Refurbished Excellent - CREAMi Scoop & Swirl Ice Cream & Soft Serve Maker, 13 One-Touch Programs, Fruit whip, Frozen custard, Gelato - Silver
Average customer rating
4.4
(184 Reviews)
Rating breakdown 184 reviews
5 Stars
136
4 Stars
17
3 Stars
9
2 Stars
7
1 Star
15
84%of customers recommend this product.
(
66 out of
79)
Customer Reviews for Ninja - Refurbished Excellent - CREAMi Scoop & Swirl Ice Cream & Soft Serve Maker, 13 One-Touch Programs, Fruit whip, Frozen custard, Gelato - Silver
Customer Rating
5
Fun for the family
on June 22, 2026
Posted by: Amie11
from Herriman, Utah
Gender:Female
So far we are loving this! My husband is an ice cream freak! This just made his Father's Day a major win. It does take a minute to get used to the consistency of the blended mixture. Once we figured that out., it was a breeze.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great Purchase
on June 18, 2026
Posted by: Rick65
from Illinois
Gender:Male
I bought this a month ago and so happy that I did. This machine is fabulous. I've only had it for a couple of weeks and have used it many times. My family loves. The different creations I come up with. Highly recommend this machine.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
4
Fun to use
on June 11, 2026
Posted by: Angie 17
from WI
Gender:Female
Love the swirl function. I wish the containers were bigger. The pint size is about 2 servings of ice cream. The machine doesn’t really make the ice cream it just turns the prepared rescipe . It struggled to fully mix the bananas in the ice cream and there was a frozen section on the bottom not mixed. My grandkids love making cones. I was a fun purchase but could definitely be improved.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
A fun and versatile gift that makes delicious homemade frozen treats for the whole family! 🍦
on June 9, 2026
Posted by: MeganB
The Ninja CREAMi Scoop & Swirl has quickly become a beloved addition to our kitchen. We first received it as a Christmas gift, and it’s been a big hit with both kids and adults. While it does come with a bit of a learning curve, figuring out the right recipes and settings takes a little time, once you get used to it, the results are fantastic. From classic ice cream to frozen yogurt and milkshakes, every creation comes out with a wonderfully creamy texture. Cleanup is easier than expected, which makes using it even more enjoyable. For anyone looking to make customizable frozen treats at home, this appliance is absolutely worth considering!
Written by a customer while visiting influenster.com
Customer Rating
1
Cheaply build
on June 9, 2026
Posted by: Charis
Leaks and is loud just not greatly made, for that I prince I will not buy it again
Response from sharkninja.comBy SharkNinja, June 10, 2026
Hi Charis,
Thank you for taking the time to leave your review, we really appreciate it. We’re sorry to hear about the leaking and the noise with your Swirl.
That kind of performance isn’t expected, and we can see how that would leave a poor impression. Your feedback on both the build and overall performance really means a lot to us.
We’d love the chance to help with some troubleshooting and see what might be causing the leaking and noise. There may be a few things we can check together to improve how it’s working.
Feel free to reach out to us here:
https://support.sharkninja.com/contact-us
Sincerely,
Shark Home
Thank you for taking the time to leave your review, we really appreciate it. We’re sorry to hear about the leaking and the noise with your Swirl.
That kind of performance isn’t expected, and we can see how that would leave a poor impression. Your feedback on both the build and overall performance really means a lot to us.
We’d love the chance to help with some troubleshooting and see what might be causing the leaking and noise. There may be a few things we can check together to improve how it’s working.
Feel free to reach out to us here:
https://support.sharkninja.com/contact-us
Sincerely,
Shark Home
Written by a customer while visiting sharkninja.com
Customer Rating
4
Great product
on June 9, 2026
Posted by: KSY50
from Avella, PA
Gender:Female
We love ice cream and making your own all natural is great! I live being able to control how much sugar (or no sugar) is added.
The only issue is the sound. The machine is very noisy!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Icecream at its best!
on June 4, 2026
Posted by: Freda 55
from Sage California
Gender:Female
I bought this like a month ago and have used it almost every other day, I’ve been making healthy icecream and it’s so easy , I’m talking healthy yogurt that I add my own sweetener in like maple syrup or even monk alluose sweetener to make it low to no sugar but still so delicious! Creamy icecream using healthy ingredients! The machine runs a little loud but what do you expect when it’s grinding down that hard frozen icecream to make it soft!! Only down side is the container is small and serves maybe 4 but that’s why I bought extra containers and now I keep like 5 in the freezer with different flavors . Best way to learn how to use it is watch videos on utube, it’s easy to clean and overall a great appliance! I recommend this if you love icecream that is made your way !
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
4
Overall great
on May 28, 2026
Posted by: Kayla99876
from Wisconsin
Gender:Female
I have had this for about 3 weeks and overall I love it. Still learning how to tweak things so theyre the right texture and learning not to overflow the containers. 2 containers is not enough though, for the price it would be nice to have a few extra since theyre single use for a small family and take time to freeze before being able to use again
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com