Customer reviews from sharkninja.com
Ninja - Refurbished Excellent - CREAMi Scoop & Swirl Ice Cream & Soft Serve Maker, 13 One-Touch Programs - Silver
Average customer rating
4.5
(123 Reviews)
Rating breakdown 123 reviews
5 Stars
95
4 Stars
11
3 Stars
6
2 Stars
3
1 Star
8
85%of customers recommend this product.
(
46 out of
54)
Customer Reviews for Ninja - Refurbished Excellent - CREAMi Scoop & Swirl Ice Cream & Soft Serve Maker, 13 One-Touch Programs - Silver
Customer Rating
5
Simple, Healthy, and Surprisingly Fun
on October 26, 2025
Posted by: Skkk
from San Jose,CA
Gender:Male
This ice cream maker is really easy to use and clean.
I like that I can customize recipes and try different flavors depending on my mood.
What I like the most is that I can use good-quality milk and ***replace sugar with zero-calorie allulose***. It feels good to make ice cream that tastes great but doesn’t make me feel guilty. Simple and satisfying.
I like that I can customize recipes and try different flavors depending on my mood.
What I like the most is that I can use good-quality milk and ***replace sugar with zero-calorie allulose***. It feels good to make ice cream that tastes great but doesn’t make me feel guilty. Simple and satisfying.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
2
Broke
on February 28, 2025
Posted by: Nyckie
from Helena, Missouri
Gender:Female
The outer bowl broke the 3rd time I used it! The inside bottom piece broke! Of coarse that part isn’t under warranty!
Response from sharkninja.comBy SharkNinja, March 4, 2025
Hello,
Thank you for taking the time to provide your feedback.
This is unacceptable, and we realize that we have let you down. With this said, something doesn’t seem quite right about your experience with the outer bowl; we’d like a chance to look into this for you. Please give our team a call at 1-800-365-0135 so we can help with this.
Kind regards,
Ninja Kitchen
Thank you for taking the time to provide your feedback.
This is unacceptable, and we realize that we have let you down. With this said, something doesn’t seem quite right about your experience with the outer bowl; we’d like a chance to look into this for you. Please give our team a call at 1-800-365-0135 so we can help with this.
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
3
on March 5, 2025
Posted by: GRANDSON
i love the machine, but i bought it for my grandson whom is autistic and i really can't enjoy it with him because loud noises triggers him so i really haven't been able to enjoy it with him as much as i thought i would be able to .
Response from sharkninja.comBy SharkNinja, March 10, 2025
Hello,
Thank you for taking the time to leave a review.
Oh no! This is not the experience we want you and your grandson to have with your Swirl. We'll absolutely share your feedback on the sound with the relevant teams for consideration on future products.
Kind regards,
Ninja Kitchen
Thank you for taking the time to leave a review.
Oh no! This is not the experience we want you and your grandson to have with your Swirl. We'll absolutely share your feedback on the sound with the relevant teams for consideration on future products.
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
5
If Ninja makes it, I own it.
on May 16, 2025
Posted by: Bbot21
from Massachusetts
Gender:Female
I love this ice cream machine so much. I had just purchased this previous model less than a year ago right before this came out. As soon as it came out, I knew I had to have it. I rehomed the other and bought this and I am in love. I make protein ice cream and I love that this has the option to make soft serve. I wish the contianers were as big as the previous model but it’s enough for 1 (or 2 small servings).
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
4
Great product
on October 18, 2025
Posted by: Mystery
Gender:Male
Great product however, it is exspensive and like every other machine I looked into you still have to freeze your ingredients for 24hrs. It comes with a small recipe book which is great for beginners. I ordered extra containers so I can make different flavors as this only comes with 2.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great gift
on October 25, 2025
Posted by: yumi
Gender:Female
Brought this as a gift for my daughter, she just loves everything about it, so easy to use and great ice-cream everytime
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Love the swirl feature!
on February 25, 2025
Posted by: Creami
from Livingston, MT
Gender:Female
I have had the Ninja Creami, 7 the Ninja Creami 11, and now this. I absolutely love it, as does my husband. The ice cream recipe I use makes very creamy ice cream and I love swirling it in a dish, or on a cone.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
No regrets! You will love it!
on February 26, 2025
Posted by: Juliana
from Mid Missouri
Gender:Female
We've used our Ninja Swirl multiple times now and we love it. We do have the original CREAMi (very good also) but the Swirl is amazing. We get perfect results in 4 minutes and have not had to remix yet. Having your own soft serve machine is really fun and I can tell it's going to be used all the time.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com