Customer reviews from brother-usa.com
Brother - CS7205 Computerized Sewing Machine with Wide Table and 205 Stitches
Average customer rating
4.2
(52 Reviews)
Rating breakdown 52 reviews
5 Stars
27
4 Stars
16
3 Stars
6
2 Stars
0
1 Star
3
Customer Reviews for Brother - CS7205 Computerized Sewing Machine with Wide Table and 205 Stitches
Customer Rating
3
Not a Happy Camper
on March 28, 2025
Posted by: Ann Marie
I love the machine, but, someone designed the left side to come down to far and now you can't get your hand in there to change the foot and put a walking foot on. Plus, I love to do decorative stitches. Haven't been able to do one on this machine yet. Been tempted to pack it up and send it back a couple of times. But, I'm stubborn, will try to concur it yet. Will try support help first.
Response from brother-usa.comBy Brother Customer Service, July 10, 2025
Thanks for taking the time to review your experience with the Brother CS7205. We appreciate your feedback. I’m sorry to hear that you are having some issues with the Brother CS7205. I sincerely apologize for any inconvenience this issue may have caused you. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support/CS7205
Written by a customer while visiting brother-usa.com
Customer Rating
5
Lot to learn, many features.
on April 22, 2025
Posted by: Kathryn
from Ohio
Great Machine, nice looking. Like the extension for sewing.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Good for the price, comes with accessories
on April 25, 2025
Posted by: Maddog
from Detroit, Michigan
Nice, well-priced machine. Comes with a good amount of notions and accessories. Easy to use, instruction manual was thorough. There are a lot of decorative stitches, which may not be useful frequently but still fun to have. Love how you can embroider letters with ease with this machine.
Written by a customer while visiting brother-usa.com
Customer Rating
1
Disappointed
on June 8, 2020
Posted by: Geewizkid
from NJ
I was excited to get a new sewing machine to replace my30 years old machine. What a disappointment this one is. The stitches are very uneven and I have tried all of the suggestions in the troubleshooting section of the owners manual. The needle threader only works occasionally and when sewing, it bogs down if the fabric is even slightly thick. The biggest problem is that the guide numbers for the seam width are behind the pressure foot so you have to guess the width and it’s nearly impossible to get a straight seam. It’s such a poor design.
Response from brother-usa.comBy Brother, Customer Service, June 11, 2020
Hi, We are sorry that you are experiencing issues with your Brother machine and we understand your frustration. I'll be happy to help. Below are some FAQ's I believe will help.
https://help.brother-usa.com/app/answers/detail/a_id/124056
https://help.brother-usa.com/app/answers/detail/a_id/67380
If you continue to have issues, please contact our Customer Support Team via Email or Live Chat:
https://www.brother-usa.com/support/cs7205
https://help.brother-usa.com/app/answers/detail/a_id/124056
https://help.brother-usa.com/app/answers/detail/a_id/67380
If you continue to have issues, please contact our Customer Support Team via Email or Live Chat:
https://www.brother-usa.com/support/cs7205
Written by a customer while visiting brother-usa.com
Customer Rating
5
amazing
on February 8, 2021
Posted by: joy292
this machine works wanders ever since i bought it no problems
Written by a customer while visiting brother-usa.com
Customer Rating
5
Brother Sewing and quilting machine
on September 19, 2023
Posted by: Anonymous
from Florida
I’m a beginner at sewing and I think this sewing machine is perfect for me. Super easy to use and so happy with this machine.
Written by a customer while visiting brother-usa.com
Customer Rating
1
No Power Cord Included
on October 28, 2023
Posted by: Simmering Sue
from Montana
I gave it a one because they didn't include the power cord with it. I didn't use my machine right away and when I just set it up ....no way to plug it in...
Response from brother-usa.comBy Brother Customer Service, October 30, 2023
We apologize for any inconvenience and would like to help. Please contact Brother Customer Service at:
https://www.brother-usa.com/support
https://www.brother-usa.com/support
Written by a customer while visiting brother-usa.com
Customer Rating
3
Advertised as good for quilting… not!
on February 8, 2022
Posted by: Sharbb
from Illinois
I’ve used a number of different sewing machines. I’ve had this one since October of 2020. It frustrates me!! I change needle, rethread bobbin and machine, make sure it’s clean and it continues to eat fabric. I wanted to my a single hole needle plate (for quilting) but this is not an option.
Response from brother-usa.comBy Brother, Customer Service, February 9, 2022
Jams can be frustrating. Here is an FAQ that may help:
https://help.brother-usa.com/app/answers/detail/a_id/124056
If you are still experiencing the same issue, please contact Brother Customer Service at:
https://www.brother-usa.com/support
https://help.brother-usa.com/app/answers/detail/a_id/124056
If you are still experiencing the same issue, please contact Brother Customer Service at:
https://www.brother-usa.com/support
Written by a customer while visiting brother-usa.com