I had a problem with any thread being tangled around the take up lever, this was the second machine that had that problem. They replaced the first one, but since I had had the machine over 2 years they did not replace it the second time. Other than this major problem, I enjoyed the machine. I probably will not be getting another Brother machine.
Response from brother-usa.comBy Brother Customer Service, November 18, 2024
Thanks for taking the time to review your experience with the Brother CS7205. We appreciate your feedback. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed. I’m sorry to hear that you are having thread being tangled around the take up lever issues with the Brother CS7205. I sincerely apologize for any inconvenience this issue may have caused you. We’d like an opportunity to help. Please contact us directly at:
Such an amazing machine! This is my first purchase! My first machine is a manual one that was passed down from my neighbour but this is a very high tech machine, very impressed.
A nice machine, however it's not for heavy fabrics. The sew steady table that was included does not stay steady! It has to be tightened and/or adjusted every few minutes while in use.
Response from brother-usa.comBy Brother Customer Service, October 22, 2024
Thanks for taking the time to review your experience with the Brother CS7205. We appreciate your feedback. I’m sorry to hear that you are having issues with the Brother CS7205. I sincerely apologize for any inconvenience this issue may have caused you. We’d like an opportunity to help. Please contact us directly at:
I have only had my Brother machine for a few short weeks. I purchased it as a backup machine and also to take to quilting retreats as it only weighs about 10 1/2 pounds. It saves me from having to take my heavy machine out of my sewing table. So far I am quite happy with the performance of this machine. Not having ever owned a Brother, I was a little intimidated on learning a new machine, but once I got started, it was very easy to thread and wind bobbins. It sews very smoothly. I will mostly use it for quilting, but like the idea of the decorative stitches for anything else I will be sewing.