Customer reviews from brother-usa.com
Brother - Computerized Embroidery Machine
Average customer rating
4.5
(67 Reviews)
Rating breakdown 67 reviews
5 Stars
50
4 Stars
8
3 Stars
4
2 Stars
1
1 Star
4
100%of customers recommend this product.
(
28 out of
28)
Customer Reviews for Brother - Computerized Embroidery Machine
Customer Rating
3
Not included
on June 6, 2025
Posted by: Wannabe
Probably a great machine, pay plenty for it but to have to purchase software in addition is frustrating
Written by a customer while visiting brother-usa.com
Customer Rating
3
Bobbin needs constant adjusting
on May 15, 2025
Posted by: League
from south
Bobbin constantly needs adjusting, even after minimal embroidering
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great Machine
on March 30, 2025
Posted by: Susan D
from Glendale, AZ
Very easy to set up and use. Manuals are easy to follow. Opens a brand new area of sewing.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Amazing
on March 19, 2025
Posted by: Anonymous
I am so happy to have this machine. Works perfectly and easy to use.
Written by a customer while visiting brother-usa.com
Customer Rating
1
Horrible product
on January 30, 2025
Posted by: Gina gregg
from Pennsylvania
Got this machine for Christmas and it’s been it the shop to be fixed for a month now.
Response from brother-usa.comBy Brother Customer Service, February 3, 2025
Thanks for taking the time to review your experience with the Brother PE900. We appreciate your feedback. If you still need assistance, we would like to help. Please contact the Brother USA support team at: https://www.brother-usa.com/support
Written by a customer while visiting brother-usa.com
Customer Rating
4
Could have been a 5 star
on January 21, 2025
Posted by: Sandy
from Texas
I absolutely love it! I am having so much fun creating gifts for my family members. I would have left a five star rating if only the method to upload designs wirelessly or without drive was easier using Aspira. The need to upload latest version is not an easy task. So much so that I no longer use that feature.
Written by a customer while visiting brother-usa.com
Customer Rating
4
Great little machine needs improvement
on January 8, 2025
Posted by: Cheryl R
from Vinton IA
I like my machine and have done beautiful things. I don't understand why it is not easier to clean the bobbin area of thread
Written by a customer while visiting brother-usa.com
Customer Rating
4
Love it
on January 3, 2025
Posted by: Vick
from Houston Tx
I loved this machine and used the embroidery as well as to quilt. All my kids loved creating projects. I only lost it when we had a hurricane come through. This is a well rounded machine.
Written by a customer while visiting brother-usa.com