A basic machine, for a beginner, or someone seldom sewing..only lasted about a year. Real sewists thumb their noses at it.
Response from brother-usa.comBy Brother Customer Service, October 25, 2024
Thanks for taking the time to review your experience with the Brother XR3774. We appreciate your feedback. I’m sorry to hear that your Brother XR3774 is not working. I sincerely apologize for any inconvenience this issue may have caused you. We’d like an opportunity to help. Please contact us directly at:
I had a 40+ year old Pfaff I needed to replace and wanted something simple for mending, hemming, etc. I did a lot of research and chose this Brother machine after reading a lot of reviews. It is quite easy to set up and I really appreciate the easy way to thread the needle as my eyes aren't what they used to be. The stitching options are easy to understand though I've only used a few so far. A few things I don't like - there really is no storage on the machine - no place to keep extra bobbins, seam ripper, etc - that fit well in my old Pfaff storage. The case that comes with it is fine to keep dust out but the handle doesn't really line up so I end up moving it by holding on to the base rather than the machine grip. I guess I was used to the features of my old machine but will eventually get used to these as well.
For apparel sewing this Brother model is perfect. I used to quilt but now enjoy creating clothes even more. This model has more than enough stitch options to satisfy!
Having problems with tension. Other than that, I love it
Response from brother-usa.comBy Brother Customer Service, June 14, 2024
I’m sorry to hear that you are having tension issues with the Brother XR3774. Please contact Brother Customer Service using the below link so we can work on it together.