Customer reviews from sony.com
Sony - MDRZX110AP ZX Series Extra Bass Smartphone Headset with Mic - Black
Average customer rating
3.2
(13 Reviews)
Rating breakdown 13 reviews
5 Stars
3
4 Stars
3
3 Stars
2
2 Stars
3
1 Star
2
42%of customers recommend this product.
(
5 out of
12)
Customer Reviews for Sony - MDRZX110AP ZX Series Extra Bass Smartphone Headset with Mic - Black
Customer Rating
3
Good budget alternative
on December 7, 2018
Posted by: SergeyPRKL
Gender:Male
I bought these and they are superb. Only negative is that there is nowhere to be found specs for what kind of plug. USB? Separate for mic and sound? standard 3.5mm with dual mic/sound? So i had just roll the dice.
I would recommend this to a friend!
Response from sony.comBy Sony Social Support, December 8, 2018
Hi SergeyPRKL, Greetings and thank you for your message. On this site, we are able to provide assistance for customers in North America. For further assistance regarding your product, we highly recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at http://www.sony.net/SonyInfo/Support/. Regards, -Erin
Written by a customer while visiting sony.com
Customer Rating
3
Lasted 10 months then died
on October 28, 2018
Posted by: westervilleparent
They were cheap and worked great for 10 months. Warranty is only 90 days.
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, October 29, 2018
Hi westervilleparent, we regret that the unit did not live up to your expectation. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. You may visit our Eservice website to further assist you.
https://us.esupport.sony.com/support/s/service?language=en_US
Regards, Erin
https://us.esupport.sony.com/support/s/service?language=en_US
Regards, Erin
Written by a customer while visiting sony.com
Posted by: Mattang
Gender:Female
Verified Purchase:Yes
We purchased this in August 2019 & already the right earpiece no longer works. I won’t be purchasing Sony products any longer as this is the second set to quit working. Very disappointed as I thought Sony was better than that.
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, December 8, 2019
Hi, Mattang!
I understand that your mdrzx110ap is having issues with the right earcup. For us to better assist you, please email us at socialsupport@am.sony.com with the following details:
Name:
Sony Store Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Earl
I understand that your mdrzx110ap is having issues with the right earcup. For us to better assist you, please email us at socialsupport@am.sony.com with the following details:
Name:
Sony Store Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Earl
Written by a customer while visiting sony.com
Customer Rating
2
Shoddy build, but good sound
on June 13, 2018
Posted by: persona3
Gender:Male
Bought these 5 months ago and for 5 months I was pleased with sound quality for price. Right earphone went mute after 5mo of normal use, so I'm not too pleased with durability.
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, June 14, 2018
Hi persona3, we're sorry to hear that. Please refer to this article: https://www.sony.com/electronics/support/articles/00024731 to isolate the issue. Best regards, -Erin
Written by a customer while visiting sony.com
Customer Rating
1
not noise canceling
on February 13, 2021
Posted by: elizu
Gender:Female
the headphones do not cancel commute on trains, lawncare, shoveling, and airplaines. i do not recommend as a noise canceling headphones. the plastic sony cover keeps poping out it is poorly made.
No, I would not recommend this to a friend.
Written by a customer while visiting sony.com