Customer reviews from sony.com
Sony - MDRZX110AP ZX Series Extra Bass Smartphone Headset with Mic - Black
Average customer rating
3.2 out of 5
3.2
(13 Reviews)
Open Ratings Snapshot
Rating breakdown 13 reviews
5 Stars
3
4 Stars
3
3 Stars
2
2 Stars
3
1 Star
2
42%of customers recommend this product. 
(
5 out of 12
)
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Customer Reviews for Sony - MDRZX110AP ZX Series Extra Bass Smartphone Headset with Mic - Black
Customer Rating
1 out of 5
1
not noise canceling
on February 13, 2021
Posted by: elizu
Gender:Female
the headphones do not cancel commute on trains, lawncare, shoveling, and airplaines. i do not recommend as a noise canceling headphones. the plastic sony cover keeps poping out it is poorly made.
No, I would not recommend this to a friend.
Written by a customer while visiting sony.com
Customer Rating
2 out of 5
2
Good audio, lousy materials
on February 3, 2021
Posted by: Bob_Zurich
Gender:Male
A few months and the ear pads will start to peel and leave disgusting plastic crumbs all over your ears! Not expectable from Sony.
It lost all the comfort now.
No, I would not recommend this to a friend.
Written by a customer while visiting sony.com
Customer Rating
4 out of 5
4
Excellent budget cans
on May 28, 2020
Posted by: Hubbabubba
Gender:Male
This is my forth pair so I can confidently tell you they last about two years (rough handling, daily use) before wire/connection breakage kills one of the speakers. These aren't meant for pro monitoring but that said, they have a nice frequency range for the price and they're more than adequate for casual listening. I haven't found a better pair at this price and I doubt I ever will. Definitely recommend.
Response from sony.comBy  Sony North America Customer Support, May 29, 2020
Hi, Hubbabubba, We are glad you are happy with your headphones. Thank you for choosing Sony! -Vincent
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
Quality Product
on April 13, 2020
Posted by: ARMEDINFIDEL
Gender:Male
I used these Headphones everyday for 2 Years, Purchased them from the Kiosk in Prison. Trust me you NEED quality Headphones there. Extremely Loud (-__-).
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, April 15, 2020
Hi ARMEDINFIDEL, we appreciate your positive feedback. We are always looking to make SONY better. Thank you! ~Earl
Written by a customer while visiting sony.com
Customer Rating
1 out of 5
1
Terrible quality
on December 4, 2019
Posted by: Mattang
Gender:Female
Verified Purchase:Yes
We purchased this in August 2019 & already the right earpiece no longer works. I won’t be purchasing Sony products any longer as this is the second set to quit working. Very disappointed as I thought Sony was better than that.
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, December 8, 2019
Hi, Mattang!

I understand that your mdrzx110ap is having issues with the right earcup. For us to better assist you, please email us at socialsupport@am.sony.com with the following details:

Name:
Sony Store Username:
Model Number:
Issue:
Telephone Number:

Sincerely,
Earl
Written by a customer while visiting sony.com
Customer Rating
3 out of 5
3
Good budget alternative
on December 7, 2018
Posted by: SergeyPRKL
Gender:Male
I bought these and they are superb. Only negative is that there is nowhere to be found specs for what kind of plug. USB? Separate for mic and sound? standard 3.5mm with dual mic/sound? So i had just roll the dice.
I would recommend this to a friend!
Response from sony.comBy Sony Social Support, December 8, 2018
Hi SergeyPRKL, Greetings and thank you for your message. On this site, we are able to provide assistance for customers in North America. For further assistance regarding your product, we highly recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at http://www.sony.net/SonyInfo/Support/. Regards, -Erin
Written by a customer while visiting sony.com
Customer Rating
2 out of 5
2
Sony Headphone: One headphone stop working
on November 16, 2018
Posted by: Yogesh yogi
Gender:Male
I am a big fan of sony products. But regarding headphone, after buying, within few days, one side of head phone stops working. I am quite unhappy with that and I wouldn't recommend this to buy. Sound quality is not upto the level at this price. Not so worthy.
No, I would not recommend this to a friend.
Response from sony.comBy -Jen, Sony Social Support, November 17, 2018
Hi Yogesh yogi, We're sorry to hear that these headphones didn't meet your expectations. Please visit the link below to help you troubleshoot the issue;
https://www.sony.com/electronics/support/wired-headphones-headband/mdr-zx110/articles/00024605.

Should you need further assistance regarding your product, we highly recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at http://www.sony.net/SonyInfo/Support/.
Written by a customer while visiting sony.com
Customer Rating
3 out of 5
3
Lasted 10 months then died
on October 28, 2018
Posted by: westervilleparent
They were cheap and worked great for 10 months. Warranty is only 90 days.
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, October 29, 2018
Hi westervilleparent, we regret that the unit did not live up to your expectation. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. You may visit our Eservice website to further assist you.

https://us.esupport.sony.com/support/s/service?language=en_US

Regards, Erin
Written by a customer while visiting sony.com
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