Customer reviews from brother-usa.com
Brother - 241-Stitch Computerized Sewing and Embroidery Machine
Average customer rating
4.7
(76 Reviews)
Rating breakdown 76 reviews
5 Stars
58
4 Stars
16
3 Stars
0
2 Stars
0
1 Star
2
100%of customers recommend this product.
(
35 out of
35)
Customer Reviews for Brother - 241-Stitch Computerized Sewing and Embroidery Machine
Customer Rating
5
Brother SE2000
on April 19, 2025
Posted by: Caro P
Love my Brother SE2000
Easy to use and does a lot for the price.
Some of the instructions are a little confusing and hard to understand (for a beginner in embroidery and appliqué) but does beautiful work.
Easy to use and does a lot for the price.
Some of the instructions are a little confusing and hard to understand (for a beginner in embroidery and appliqué) but does beautiful work.
Written by a customer while visiting brother-usa.com
Customer Rating
4
My new 2000
on May 24, 2025
Posted by: Suzanne
from Hilton Head, South Carolina
I like the machine very much with a few exceptions. It seems very tight threading No. 6. Have broken or shred thread several times. Was very disappointed in the amount of designs that come in machine and the few fonts available. It should have been explained half were in Japanese.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Amazing machine
on June 24, 2023
Posted by: TyJo
from Maryland
I brought this machine in hopes to only hem my work pants. Knowing what it is capable of and making projects only to be amazed by it. I’ve made several pencil cases with clear and jelly vinyl and I’ve embroidered some items. My only issue is the software not being included on a pricey machine like this and Brother not making it affordable or convenient to purchase their software. I’ve used the letters that is added on the machine and I’ve used the app but I would like to easily create names or items to embroider. This machine is PERFECTION. I have not hemmed my pants but I will be trying today. I will most likely purchase Hatch due to Brother being secret about purchasing their software.
Written by a customer while visiting brother-usa.com
Customer Rating
4
I love Brother
on September 18, 2023
Posted by: Ana V
from California
I love my Brothers machines. I own 3 embroidery sewing machines. I gave 4 stars because the automatic needle theader went bad really easy on 2 of them now i thread them by hand but i dont care. I still love my brothers machines
Written by a customer while visiting brother-usa.com
Customer Rating
1
Terrible
on April 29, 2023
Posted by: Lois k
Crappy bobbin feature when thread wraps around bobbin, you cannot get to the thread on the bobbin holder
A nightmare to embroider, thread wra
A nightmare to embroider, thread wra
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, May 5, 2023
It can be frustrating when the bobbin thread winds around the bobbin winder. If you still have the issue, we are happy to help you. Please contact Brother Customer Service at: https://www.brother-usa.com/support
Written by a customer while visiting brother-usa.com
Customer Rating
5
Wonderful
on October 29, 2024
Posted by: Anonymous
from Iowa
I havent used my Brother yet, as I've been rearranging my sewing room. It deserves a special space with room to go from sewing to embroidery. I'm looking forward to seeing what all it can do!
Written by a customer while visiting brother-usa.com
Customer Rating
4
Very happy
on December 5, 2024
Posted by: Wren
from Groton CT
My first embroidery machine. So far (4 months) has done everything I’ve asked it to. Have not used any of the regular sewing or decorative stitches.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Love this machine
on September 6, 2024
Posted by: Connie
from LA
The machine was easy to setup with the instructions provided. I am glad I purchased the it and did my first project after setting up my new brother embroidery/sewing machine.
Written by a customer while visiting brother-usa.com