Customer reviews from brother-usa.com
Brother - 241-Stitch Computerized Sewing and Embroidery Machine
Average customer rating
4.6
(79 Reviews)
Rating breakdown 79 reviews
5 Stars
60
4 Stars
16
3 Stars
0
2 Stars
0
1 Star
3
100%of customers recommend this product.
(
35 out of
35)
Customer Reviews for Brother - 241-Stitch Computerized Sewing and Embroidery Machine
Customer Rating
4
My SE2000 reveiw
on February 18, 2025
Posted by: Anonymous
from Lacey Washington
There is not enough room to change the needle or clean the bobbin. I have to use just one finger from each hand to change the needle. Other than that I love this machine. Love that I can download embroidery designs
Written by a customer while visiting brother-usa.com
Customer Rating
5
Excellent!!!
on May 28, 2025
Posted by: SciFi Soul
I love it!!! It is amazing!!! Great quality worth every dang dollar!!!
Written by a customer while visiting brother-usa.com
Customer Rating
5
A must have
on June 8, 2025
Posted by: Mary
from Columbus,ga
The Brother’s sewing and embroidery machine is a must have if you sew. I love all the features it has and the Artspira app is a must have also for designs.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Good machines
on September 18, 2025
Posted by: Sari
I have several Brother machines. 1970's y on.
Very reliable. Never had to repair . My embroidery machines make beautiful designs.
Recommend as easiest to learn y use.
Very reliable. Never had to repair . My embroidery machines make beautiful designs.
Recommend as easiest to learn y use.
Written by a customer while visiting brother-usa.com
Customer Rating
1
DO NOT BUY
on December 18, 2025
Posted by: CaitB
from Kansas
BIGGEST WASTE OF MONEY IVE EVER SPENT. Machine malfunctions every single time I’ve used the embroidery functions. I’ve tried different threads, changing the tension and the speed. I’ve spent HOURS researching to no avail.
Response from brother-usa.comBy Brother Customer Service, December 22, 2025
Thanks for taking the time to review your experience with the Brother SE2000. We appreciate your feedback. I’m sorry to hear that you are having some issues with the Brother SE2000. I sincerely apologize for any inconvenience this issue may have caused you. We’d like an opportunity to help. Please contact us directly at:
https://www.brother-usa.com/support/SE2000
https://www.brother-usa.com/support/SE2000
Written by a customer while visiting brother-usa.com
Customer Rating
5
Brother SE2000
on February 24, 2026
Posted by: Carla T
from Dallas, NC
Love the ease of this sewing and embroidery machine
Written by a customer while visiting brother-usa.com
Customer Rating
5
Love Brother SE2000
on February 26, 2026
Posted by: Annie
from Endicott, NY
Machine embroiders very well and sews well. Really love it. The only thing I feel that could be improved is the mechanical noises it makes. Also, make sure the manual is read throughly and keep the manual near when sewing and embroidering. I love the Design Data Transfer. Works very well.
Written by a customer while visiting brother-usa.com