Customer reviews from Samsung US
Samsung - Refurbished Excellent - 15W Duo Fast Wireless Charger pad with Cable Only - Black
Average customer rating
2.3 out of 5
2.3
(30 Reviews)
Open Ratings Snapshot
Rating breakdown 30 reviews
5 Stars
6
4 Stars
2
3 Stars
2
2 Stars
6
1 Star
14
28%of customers recommend this product. 
(
7 out of 25
)
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Customer Reviews for Samsung - Refurbished Excellent - 15W Duo Fast Wireless Charger pad with Cable Only - Black
Customer Rating
2 out of 5
2
Finhally works
on September 3, 2022
Posted by: smwschoon
no wonder they are giving these away with the purchase of a watch. the duo charger that comes with this charger does not work. i hooked up the charger cord from my phone and it works. so if you buy one you have to use the phone charger cord. i will buy an extra one. silly samsung.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
3 out of 5
3
Design
3 out of 5
3
Value
2 out of 5
2
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, September 6, 2022
Smwschoon, thank you for your feedback regarding your Samsung 15W Wireless Charger Duo. Here at Samsung we are always striving to innoavet our product line and provide the best possible customer experience. We are happy to hear your device is working as intended and you are enjoying the full features. Please feel free to reach out to us with any further questions regarding your Samsung products. –Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Charges fast but is noisy
on September 16, 2022
Posted by: Nathan
it charges fast and works as intended. however, it makes a quiet but really high pitched beeping noise when nothing is charging on it. it's fine far away but is unbearable to have on a night stand and sleep next to.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
5 out of 5
5
Design
1 out of 5
1
Value
2 out of 5
2
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, September 16, 2022
Nathan, we appreciate you taking the time to provide your feedback to us on the Samsung 15W Wireless Charger Duo. If you haven’t done so already we would recommend reaching out to the Samsung Support Team about the beeping of your device to see what troubleshooting can be done. Thank you for being a Samsung customer, and please feel free to reach out to us with any questions regarding your Samsung products. –Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Doesn't work with all samsung watch bands.
on October 4, 2022
Posted by: meltedclock
Expertise:Intermediate
Received this charger from Samsung as the default charger for my galaxy buds and Galaxy watch pro. Unfortunately the watch band for the pro (D-link) makes it almost impossible to use as the watch can't lie flat on the charger. I would have hoped Samsung would have ensured that the charger would work with devices they pair it with. Overall the charging works great with other devices. It just doesn't charge the one and only thing I actually needed it to charge.
Features
1 out of 5
1
Performance
4 out of 5
4
Design
2 out of 5
2
Value
1 out of 5
1
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, October 5, 2022
Meltedclock, thank you for your feedback on the Samsung 15W Wireless Charger Duo. If you are finding this isn’t working with the current band on your watch, and wireless charging for your watch is your priority, we would recommend taking a look at some of the other watch band options available that will open all the way and lay flat on the charger. Thank you for being a Samsung customer, and please feel free to reach out to us at any time with questions regarding your Samsung products. –Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
on October 6, 2022
Posted by: Liltins
from Georgia
Expertise:Intermediate
I read other reviews and was hesitant to get this charger. However it charges my fold 4 phone with the case on and my S3 watch with no problems. You just have to make sure it is lined up correctly.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Shortest Charging Cable in the World
on November 6, 2022
Posted by: Arretez
when you purchase this duo charger, note that you may find your charging radius severely limited. the cable that came with this is a usb-c to usb-c cable only 2 feet long. which for me means: i can only use this charger in one place - on my computer desk, not next to my bed.
the charger that comes with it is a usb-c 25w charger. if you do not have a 25w usb charger or a longer usb-c to usb-c charger with fast charging capability (which afaik is most people, including myself), then you also have to buy one or the other. at least those are cheaper purchased elsewhere.
other than this... somewhat first-world inconvenience, the charger works fine and charges quickly -- so long as you use compatible equipment you may or may not have.
I would recommend this to a friend!
Features
1 out of 5
1
Performance
5 out of 5
5
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, November 8, 2022
Arretez, thank you for your feedback on the Samsung 15W Wireless Charger Duo. We are happy to hear you are enjoying the speed of the charging as well as the ability to charge multiple devices at one time. Please feel free to reach out to us with any further feedback or questions as we strive to innovate our product line to provide our customers the best experience possible. –Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Will Not work with Z Fold 4!!!
on January 13, 2023
Posted by: JMcD
from North Carolina
Expertise:Expert
Purchased this charger to use in my office at work for my Z Fold 4 and Galaxy Buds. Wished I had read the reviews prior to making the purchase. Will not for for the Fold 4, even when I take the case off, still no conductivity for wireless charging.
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, January 17, 2023
JMcD, we appreciate you taking time to provide your feedback to us regarding your Samsung 15W Wireless Charger Duo. This device is compatible with charging your Samsung Galaxy Z Fold4. We would be happy to help you troubleshoot what may be causing your difficulty. The Samsung Support Team, linked below, is always available to assist you. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
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