Customer reviews from Samsung US
Samsung - Refurbished Excellent - 15W Duo Fast Wireless Charger pad with Cable Only - Black
Average customer rating
2.3
(30 Reviews)
Rating breakdown 30 reviews
5 Stars
6
4 Stars
2
3 Stars
2
2 Stars
6
1 Star
14
28%of customers recommend this product.
(
7 out of
25)
Customer Reviews for Samsung - Refurbished Excellent - 15W Duo Fast Wireless Charger pad with Cable Only - Black
Customer Rating
2
Eh...
on February 22, 2022
Posted by: sveeder50
doesn't charge my galaxy 3 watch. all it does is sit there with the red light flashing. only reason i got the duo was to charge the phone and watch in one charger. what a waste.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
4
Value
2
Written by a customer while visiting Samsung US
Customer Rating
4
Works as intended
on February 26, 2022
Posted by: Anthony
from 83642
i bought an otterbox for my samsung galaxy s22 ultra to protect it, but charging it with a cord became a royal pain. since i am currently working from home i found it really convenient to have a wireless charger on my desk so i can always have my technology charged without restrictive cords.
one thing that took me by surprise was how quickly this charges compared to prior models. while this does charge sufficiently for my need, it doesn't hold a candle to the 45-watt fast charger.
i do wish the cord was longer, but it works for my current situation.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
No wall plug?!?!
on February 24, 2022
Posted by: Frankie
i bought this as the wall plug on samsung's website was out of stock and i need to charge my phone. i went through all the charges and saw pictures of this product with a wall charger so i bought it thinking it was included. like all the others posting, it was not. i not only bough one wireless charger, but two... disappointed that at i too need to figure out another wall plug as well.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
A charger that you can't charge with
on February 24, 2022
Posted by: James
i bought this expecting it to be a charger, ie. it would come with an adequate length cord to reach the top of most dressers, and a unit that allowed it to be plug into the wall.....you know....so your items can charge. apparently that is too much to ask from samsung. it is a charger pad with a 3' long cord that won't reach my dresser top. which, i guess doesn't matter much because they don't include the wall unit so you can plug it in. you know, the part that makes the charger work....apparently that must be bought separately. i don't know in what universe these people live in, but when you buy a phone you should get a charger with the phone so you can charge it. simple logic would also dictate that when you buy a "charger" it should come with all the parts so you can charge with it.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
Don't bother
on March 16, 2022
Posted by: S22U
from Dallas, TX
[This review was collected as part of a promotion.] i purchased this with my new s22 ultra. it will not charge the s22 ultra. simply does not connect to wirelessly charge any of the devices i have that support wireless charging, including the ultra and samsung watch.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
2
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
Won't charge older watches
on February 20, 2022
Posted by: Bijiont
charger won't charge my sm-r810 samsung watch. when attempting to charge it will flash red but never charge. several attempts to re-center result in the same red blinking. watch charges normally with original charger or the wireless charger duo, ep-n6100tbegus. letting the magnets attempt the centering results in same error.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
1
Value
2
Written by a customer while visiting Samsung US
Customer Rating
1
New phone new charger no way to charge.
on March 22, 2022
Posted by: Rlindus
extremely disappointed to purchase 2 new phones (s22 and s22 ultra) a new s8 tablet, and this samsung wireless charger. spent an awful lot of money not to even be able to charge my new high end equipment. seriously want me to use my charger from my old s10? come on samsung i expected more from you! at least when you sell a charger include the wall brick! i can't give any rating features, performance, design, or value as i haven't been able to even use it.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy Charles, Samsung Care, April 13, 2022
Hi Rlindus. Thank you for bringing this to our attention. I see you have some concerns with the new phone that you bought. I sincerely apologize for the inconvenience this has caused you. Please know that we value your feedback. We will continue working on improving the quality of the products we offer.
Samsung wants to minimize the impact our products have on the environment. To promote better recycling habits, we are transitioning to removing earphones and charger plugs. Samsung believes removing earphones and charger plugs from our in-box device packaging can help address the growing e-waste problem and unnecessary duplication of these items.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144399304
Have a great day.
^Charles
Samsung wants to minimize the impact our products have on the environment. To promote better recycling habits, we are transitioning to removing earphones and charger plugs. Samsung believes removing earphones and charger plugs from our in-box device packaging can help address the growing e-waste problem and unnecessary duplication of these items.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144399304
Have a great day.
^Charles
Written by a customer while visiting Samsung US
Customer Rating
1
Does not work
on March 13, 2022
Posted by: Juner
from Grass Lake, MI
we received this charger today and it does not work right our of the box. it just flashes an orange light and we have tried multiple cables not just the one it came from. after searching the web for help it seems there are a lot of other people out there with the same issue. do not waste your time and money.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US