Customer reviews from ceretone
Ceretone - Fusion Rechargeable OTC Hearing Aids - White
Average customer rating
4.6 out of 5
4.6
(110 Reviews)
Open Ratings Snapshot
Rating breakdown 110 reviews
5 Stars
75
4 Stars
22
3 Stars
13
2 Stars
0
1 Star
0
Best Buy Privacy Policy
Customer Reviews for Ceretone - Fusion Rechargeable OTC Hearing Aids - White
Customer Rating
3 out of 5
3
Affordable and comfortable hearing aid
on March 5, 2026
Posted by: KimH
[This review was collected as part of a promotion.] It small and affordable over the counter hearing aid designed for people with mild hearing lost. Comfortable to wear and offer long time battery. Nice designed and easy to carry in small purse. The minus is it has limited sound customized.
Response from ceretoneBy CSCustomer ServiceMarch 9, 2026
Hello Kim,

Thank you for sharing your feedback! We’re glad to hear that you find the hearing aids comfortable, affordable, and easy to carry, with long-lasting battery life. You’re correct that over-the-counter hearing aids like these are designed for mild to moderate hearing loss and have limited customization compared to prescription models. We appreciate you pointing that out, as it helps other users understand what to expect. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:

Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262

We’re always here to help!


Martha

Representative, Customer Service

Ceretone Hearing Aids

P: (866) 283-4262

support@ceretone.com

http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5 out of 5
5
Great affordable product
on March 3, 2026
Posted by: JessiA
[This review was collected as part of a promotion.] I help take care of my parents and my mom wqs having troubles with her hearing and really needed something these were perfect for her! They fit her so well and are so convenient with the small carrying case and it even charges them. They are also not super bulky which is even better! They were easy to set up.
Response from ceretoneBy CSCustomer ServiceMarch 5, 2026
Hello Jessi,

Thank you so much for sharing your experience! We’re really happy to hear that the hearing aids have been a great help for your mom. We’re truly glad the hearing aids are making a positive difference for your family. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:

Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262

We’re always here to help!


Martha

Representative, Customer Service

Ceretone Hearing Aids

P: (866) 283-4262

support@ceretone.com

http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5 out of 5
5
Hear great.
on February 23, 2026
Posted by: RebeccaB
[This review was collected as part of a promotion.] When trying the ceretone fusion I like that I can ear better. Got to get use to hearing my voice echo while wearing them. I can hear my tv and my grandkids.
Response from ceretoneBy CSCustomer ServiceFebruary 24, 2026
Hello Rebecca,

Thank you for your feedback! We’re glad to hear the Ceretone Fusion is helping you hear better and enjoy conversations with your grandkids and TV. It’s normal for your voice to sound different at first, but this usually adjusts as you get used to wearing them. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:

Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262

We’re always here to help!


Martha

Representative, Customer Service

Ceretone Hearing Aids

P: (866) 283-4262

support@ceretone.com

http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5 out of 5
5
Clear Sound And Quality
on February 18, 2026
Posted by: NatashaR
[This review was collected as part of a promotion.] This is a good hearing Aid. Good clear sound and Quality it have a great noise reduction the microphone is very good. It’s comfortable and convenient on the go. Battery life is great.
Response from ceretoneBy CSCustomer ServiceFebruary 20, 2026
Hello Natasha,

Thank you so much for your review! We’re thrilled to hear that you’re enjoying the clear sound, quality build, and effective noise reduction. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:

Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262

We’re always here to help!


Martha

Representative, Customer Service

Ceretone Hearing Aids

P: (866) 283-4262

support@ceretone.com

http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5 out of 5
5
These are a great fit and highly recommend
on February 18, 2026
Posted by: AshleyC
[This review was collected as part of a promotion.] I am very impressed with Ceretone Fusion ear buds. They are lightweight water resistant. I don’t even notice them in my ear nice little carrying case for traveling or carrying in your purse easy to pair with the app. These are a great fit and highly recommend!
Response from ceretoneBy CSCustomer ServiceFebruary 19, 2026
Hello Ashley,

Thank you so much for your review! We’re thrilled to hear that you’re enjoying the Fusion hearing aids. It’s great that they fit comfortably and are easy to take on the go. We really appreciate your recommendation! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:

Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262

We’re always here to help!


Martha

Representative, Customer Service

Ceretone Hearing Aids

P: (866) 283-4262

support@ceretone.com

http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5 out of 5
5
Increases the volume for sure!
on February 15, 2026
Posted by: LaisaB
[This review was collected as part of a promotion.] I liked the fit compared to others Ive tried. I did like the touch to control the volume on each separate one. I found that different and unique. The volume definitely improved and the quality was great.
Response from ceretoneBy CSCustomer ServiceFebruary 17, 2026
Hello Laisa,

Thank you for your feedback! We’re glad your Fusion Hearing Aids fit comfortably, and that you’re enjoying the unique touch controls, improved volume, and great sound quality! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:

Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262

We’re always here to help!


Martha

Representative, Customer Service

Ceretone Hearing Aids

P: (866) 283-4262

support@ceretone.com

http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
4 out of 5
4
Small, compact, lasting charge, very convenient
on February 14, 2026
Posted by: NatashaP
[This review was collected as part of a promotion.] I was so excited to get these! I gifted them to my step dad because he had been wanting a pair. He said out of a 1 out of 10 with 10 being the best that he would give them a 10 with how well they worked and how much better he could hear. I could be in the kitchen (which was in a totally different room) and him in the living room and he could hear me so well. He loved that they fit in his ear snug. They did make a lot of beeping sounds before he got them in his ear but once they was in there, they were good. They looked like the head phones that are out now with the little case. Once it was charged, they did seem to last a long time. This would probably be a good starter pair for someone looking to hear better. Just the beeping sounds before going in the ear was pretty harsh, but maybe it was self error than product error. Just a little joke that I thought was funny- My mom said that she can no longer talk behind his back because he can hear everything now. I’m so glad I got to gift him these and that it will help his life be a little bit better. Thank you Influenster! ❤️
Response from ceretoneBy CSCustomer ServiceFebruary 17, 2026
Hello Natasha,

Thank you for sharing such a heartwarming review! We’re thrilled your stepdad is loving his Ceretone Hearing Aids, hearing clearly across rooms, and enjoying a snug, comfortable fit. It’s wonderful to hear they’re making a positive difference in his daily life—and we love the funny story too! So glad you could gift him this improved hearing experience. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:

Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262

We’re always here to help!


Martha

Representative, Customer Service

Ceretone Hearing Aids

P: (866) 283-4262

support@ceretone.com

http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5 out of 5
5
A good option for mild hearing loss
on February 10, 2026
Posted by: lolaf42_5777
[This review was collected as part of a promotion.] We’ve received the hearing aids and we had to put them to good use by dusting one of our grandparent to give it a good old try.
The item improved the hearing for sure although I don’t think it’s geared towards folks that really are in need of serious hearing aids. We would say this is an affordable starter hearing aid which makes the voices noticeably louder with the use of a battery that last the entire day.
Grandma said that it improves the volume although not the clarity because the background noises are also amplified.
When you have noise in the background or you are in a restaurant settings it’s harder to clearly tone out the needed sounded to be understood.
I guess the bottom line is that this item is ideal for mild hearing aid loss and quiet environments, but not a true replacement for a real programmed hearing aid.
Response from ceretoneBy CSCustomer ServiceFebruary 10, 2026
Hello Lola,

Thank you for sharing your feedback! We’re glad to hear that the hearing aids helped improve your grandma’s hearing and that the battery lasts all day. You’re right—these devices are designed primarily for mild hearing loss. While they’re not a replacement for professionally programmed hearing aids, we’re happy they provide an accessible and affordable way to make everyday sounds and conversations more noticeable. We truly appreciate your honest review and insight—it helps others make informed choices! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:

Monday - Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262

We’re always here to help!


Martha

Representative, Customer Service

Ceretone Hearing Aids

P: (866) 283-4262

support@ceretone.com

http://ceretone.com
Written by a customer while visiting ceretone
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