Customer reviews from ceretone
Ceretone - Fusion Rechargeable OTC Hearing Aids - White
Average customer rating
4.6
(110 Reviews)
Rating breakdown 110 reviews
5 Stars
75
4 Stars
22
3 Stars
13
2 Stars
0
1 Star
0
Customer Reviews for Ceretone - Fusion Rechargeable OTC Hearing Aids - White
Customer Rating
5
Great in ear buds
on June 24, 2026
Posted by: RodrigoL
[This review was collected as part of a promotion.] They are built very compact and easy to carry around inside my jeans without it being uncomfortable. The in ear fit feel great and great volume controls and the noise cancellation is well put together.
Response from ceretoneBy CS, Customer Service, June 30, 2026
Hello Rodrigo,
Thank you so much for your review! We're delighted to hear that you're enjoying the compact design and that the hearing aids are comfortable to carry and wear. It's also great to know that you're happy with the fit, volume controls, and noise reduction performance. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for your review! We're delighted to hear that you're enjoying the compact design and that the hearing aids are comfortable to carry and wear. It's also great to know that you're happy with the fit, volume controls, and noise reduction performance. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Great Hearing aids
on May 28, 2026
Posted by: JamielleP
[This review was collected as part of a promotion.] My daughter loves these hearing aids. She said they remind her of ear buds and she can hear great out of them. The a ound was quality is amazing and thats what matter the most
Response from ceretoneBy CS, Customer Service, June 1, 2026
Hello Jamielle,
Thank you so much for your wonderful review! We're thrilled to hear that your daughter loves her hearing aids and that they remind her of earbuds, making them comfortable and familiar to wear. It's especially great to know that she's hearing well and enjoying the sound quality. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for your wonderful review! We're thrilled to hear that your daughter loves her hearing aids and that they remind her of earbuds, making them comfortable and familiar to wear. It's especially great to know that she's hearing well and enjoying the sound quality. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Great
on April 12, 2026
Posted by: NinoK
[This review was collected as part of a promotion.] I love this fusion . The sound is clear , comfortable to wear and perfect for everyday use. Highly recommend. Easy controls with good bass , latency also great😍😍😍
Response from ceretoneBy CS, Customer Service, April 13, 2026
Hello Nino,
Thank you so much for your wonderful feedback! We’re thrilled to hear that you’re enjoying the Ceretone Fusion, especially the clear sound, comfortable fit, and easy everyday use. We truly appreciate your recommendation and support! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for your wonderful feedback! We’re thrilled to hear that you’re enjoying the Ceretone Fusion, especially the clear sound, comfortable fit, and easy everyday use. We truly appreciate your recommendation and support! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
4
Love this hearing device
on April 11, 2026
Posted by: LazyB
[This review was collected as part of a promotion.] Easy to set up and wear. Almost invisible and very comfortable to wear. My mom has hearing problem and she loves this. Early to carry with enclosed case.
Response from ceretoneBy CS, Customer Service, April 13, 2026
Hello,
Thank you so much for your feedback! We’re really glad to hear that the hearing aids were easy to set up and comfortable for your mom to wear. It’s wonderful that she’s enjoying them and finding them nearly invisible and convenient to carry with the case. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for your feedback! We’re really glad to hear that the hearing aids were easy to set up and comfortable for your mom to wear. It’s wonderful that she’s enjoying them and finding them nearly invisible and convenient to carry with the case. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
4
Durable
on April 10, 2026
Posted by: EdA2
[This review was collected as part of a promotion.] Ceretone Fusion is a comfortable way for someone with slight hearing loss to hear a bit better while out and about. My father found the very useful and durable.
Response from ceretoneBy CS, Customer Service, April 10, 2026
Hello Ed,
Thank you so much for sharing your feedback! We’re really glad to hear that your father finds the Ceretone Fusion comfortable, useful, and durable. It’s great to know it’s helping him hear better while out and about. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for sharing your feedback! We’re really glad to hear that your father finds the Ceretone Fusion comfortable, useful, and durable. It’s great to know it’s helping him hear better while out and about. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
4
Portable
on April 8, 2026
Posted by: JenniferO
[This review was collected as part of a promotion.] Gave this to my sister to review as she uses hearing aids. This was her response - this has a discreet look more like wireless in ear buds by Samsung. It was easy to setup. Sound clarity is ok for mild to moderate hearing loss and it does have sound reduction. The rechargeable battery that I can carry about makes this so easy to recharge and use cos it’s quite quick to charge up. Over all, this will be used as my back up hearing aids when I’m in a pinch.
Response from ceretoneBy CS, Customer Service, April 13, 2026
Hello Jennifer,
Thank you so much for sharing your sister’s feedback! We’re glad to hear she found the design discreet, the setup easy, and the sound clarity suitable for mild to moderate hearing loss. We are happy to hear the device will serve as a reliable backup option when needed. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for sharing your sister’s feedback! We’re glad to hear she found the design discreet, the setup easy, and the sound clarity suitable for mild to moderate hearing loss. We are happy to hear the device will serve as a reliable backup option when needed. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
4
Great
on April 5, 2026
Posted by: AloraG
[This review was collected as part of a promotion.] The material is great, they were to big for her ear canal, a bit complicated for elderly folks. Charged well, very durable bc they fell out constantly.
Response from ceretoneBy CS, Customer Service, April 7, 2026
Hello Alora,
Thank you for your feedback! We’re glad to hear you found the material durable and that the charging worked well. That said, we’re sorry to hear the fit wasn’t suitable for her. Your comments about sizing and usability are very helpful, and we’ll be sure to share them with our team as we continue improving our products and guidance. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for your feedback! We’re glad to hear you found the material durable and that the charging worked well. That said, we’re sorry to hear the fit wasn’t suitable for her. Your comments about sizing and usability are very helpful, and we’ll be sure to share them with our team as we continue improving our products and guidance. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
3
Decent
on April 4, 2026
Posted by: KaraG
[This review was collected as part of a promotion.] The appearance of these are amazing, it looks just like normal everyday earbuds. That makes them discreet and fashionable. My husband was the one testing these and he didn't mind them but they had a major annoying downfall... They put off a loud ringing type noise often... The noise that would make a person cringe. I am not sure what would make that happen specifically. Other than that they are very easy to use and connect to Bluetooth seamlessly.
Response from ceretoneBy CS, Customer Service, April 6, 2026
Hello Kara,
Thank you for your feedback. We’re glad to hear you appreciate the discreet, earbud-like design, and ease of use worked well for you. We’re sorry to hear about the ringing noise you experienced, as that is not the intended performance. This can sometimes be related to fit, ear tip size, feedback, or environmental/interference factors. We recommend trying different ear tip sizes to ensure a proper seal and checking that the device is seated correctly in the ear, as this can often help reduce or eliminate feedback noise. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for your feedback. We’re glad to hear you appreciate the discreet, earbud-like design, and ease of use worked well for you. We’re sorry to hear about the ringing noise you experienced, as that is not the intended performance. This can sometimes be related to fit, ear tip size, feedback, or environmental/interference factors. We recommend trying different ear tip sizes to ensure a proper seal and checking that the device is seated correctly in the ear, as this can often help reduce or eliminate feedback noise. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone