Customer reviews from ceretone
Ceretone - Fusion Rechargeable OTC Hearing Aids - White
Average customer rating
4.6
(110 Reviews)
Rating breakdown 110 reviews
5 Stars
75
4 Stars
22
3 Stars
13
2 Stars
0
1 Star
0
Customer Reviews for Ceretone - Fusion Rechargeable OTC Hearing Aids - White
Customer Rating
4
It's a good friendly budget hearing aid
on March 29, 2026
Posted by: PhoenixN
[This review was collected as part of a promotion.] I love its clear sound with deep bass and balanced mids. The ergonomic design and multiple ear tips ensure a secure, comfortable fit for long use. The battery life is up to 8 hours and I also love its passive noise isolation. It's a budget-friendly option that delivers solid performance. Highly recommend.
Response from ceretoneBy CS, Customer Service, April 1, 2026
Hello Phoenix,
Thank you so much for your review! We’re thrilled to hear that you’re enjoying the clear sound quality, especially the balance and depth. Your feedback on value and performance truly means a lot to us. Thank you for your recommendation! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for your review! We’re thrilled to hear that you’re enjoying the clear sound quality, especially the balance and depth. Your feedback on value and performance truly means a lot to us. Thank you for your recommendation! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
3
Good sound quality, didn’t fit my ears wells
on March 29, 2026
Posted by: DonnaD
[This review was collected as part of a promotion.] These over the counter hearing aids look more like ear buds, which made me feel less obvious about wearing them. The major downfall is that they keep falling out of my ears because my ear canals are a little too small for them. I think I will be wearing them in more crowded, social settings where it’s really hard to hear.
Response from ceretoneBy CS, Customer Service, April 1, 2026
Hello Donna,
Thank you for sharing your experience! We’re glad to hear that you liked the discreet, earbud-style design and that it made you feel more comfortable wearing them. We’re sorry to hear about the fit issue, though. If the hearing aids are falling out, it may help to try a smaller size ear tip, as a more secure fit can make a big difference in both comfort and performance. Thank you again for giving them a try! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for sharing your experience! We’re glad to hear that you liked the discreet, earbud-style design and that it made you feel more comfortable wearing them. We’re sorry to hear about the fit issue, though. If the hearing aids are falling out, it may help to try a smaller size ear tip, as a more secure fit can make a big difference in both comfort and performance. Thank you again for giving them a try! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Perfect for hearing problems
on March 28, 2026
Posted by: AmyB
[This review was collected as part of a promotion.] If you have trouble hearing these are really good at helping to enhance your hearing. They fit perfectly into the ear and you can either turn the column up or down depending on your hearing issues. These are durable and rechargeable.
Response from ceretoneBy CS, Customer Service, March 31, 2026
Hello Amy,
Thank you so much for your feedback! We’re glad to hear that the hearing aids are helping enhance your hearing and that the fit is comfortable for you. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for your feedback! We’re glad to hear that the hearing aids are helping enhance your hearing and that the fit is comfortable for you. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
3
Tiny in size, mighty in sound 🦻🏽
on March 23, 2026
Posted by: DawnC
[This review was collected as part of a promotion.] So I've been dabbling with these for a bit to get a feel for them. Size wise, they’re small like normal ear buds and easy to carry around in a pocket or bag. The charging case also feels secure, and I haven't had to worry about them falling out. No actual issue on battery life for short-term sporadic use, yet. Still using the same charge.
However, the functionality is where it started to trip up on me. The sound was too overwhelming, even at the lowest setting. For someone with mild hearing loss + APD, and more, I'm far more accustomed to fine-tuned directional hearing, so this was actually both painful and overstimulating. Then, taking them out of my ears was extremely hard without creating feedback, which is potentially a design flaw.
I personally think this would work best for someone with mild-moderate hearing loss, without the other variables, who doesn't need the directional sound control. However, for me, since it was becoming painful, I couldn't imagine myself being able to wear it for long periods even on the lowest setting. That being said, I think as an OTC option, there is still value in this product and it will have its uses with the correct audience. The price point is reasonable too. *Also a tip, watch the video on the company's YouTube channel for a nice visual on how to use the product in real time 🙂*
3⭐️
Response from ceretoneBy CS, Customer Service, March 24, 2026
Hello Dawn,
Thanks so much for sharing your experience! We’re glad you liked the size, portability, and case. We’re sorry to hear the sound felt overwhelming and uncomfortable. Hearing needs can vary greatly, and we understand how important fine-tuned, directional sound can be for comfort. Thank you again for giving them a try and for highlighting both the strengths and limitations. Your input helps us continue to improve and better serve our customers. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thanks so much for sharing your experience! We’re glad you liked the size, portability, and case. We’re sorry to hear the sound felt overwhelming and uncomfortable. Hearing needs can vary greatly, and we understand how important fine-tuned, directional sound can be for comfort. Thank you again for giving them a try and for highlighting both the strengths and limitations. Your input helps us continue to improve and better serve our customers. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
We love this hearing aids!!!
on March 20, 2026
Posted by: LukeB
[This review was collected as part of a promotion.] These are the best hearing aids. They fit very well and function well for my mom’s hearing needs. The hearing aid charger box is very strong and charging fast. The noise cancellation really works. The touch controls for increasing and decreasing volume are easy for her. Overall, these hearing aids have made a noticeable difference for her.
Response from ceretoneBy CS, Customer Service, March 20, 2026
Hello Luke,
Thank you so much for your review! We’re truly happy to hear that the hearing aids have been a great fit for your mom and are meeting her hearing needs so well. It’s great to know that they have made a positive difference for her. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for your review! We’re truly happy to hear that the hearing aids have been a great fit for your mom and are meeting her hearing needs so well. It’s great to know that they have made a positive difference for her. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Quick and easy use
on March 11, 2026
Posted by: JanaM
[This review was collected as part of a promotion.] I got this for a family member and it is a game changer! We could never get him to go get checked but he does wear headphones when he gardens so he didn’t mind these at all. They last, are easy to clean and we couldn’t be more please
Response from ceretoneBy CS, Customer Service, March 16, 2026
Hello Jana,
Thank you so much for sharing your experience! We’re so happy to hear that the hearing aids have been a game changer for your family member. It’s great that he found them comfortable to wear! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for sharing your experience! We’re so happy to hear that the hearing aids have been a game changer for your family member. It’s great that he found them comfortable to wear! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Great set of hearing aids.
on March 11, 2026
Posted by: karrieS
[This review was collected as part of a promotion.] Easily fits in my ears and they stay put. Charge seems to last a decent amount of time. Very lightweight which makes them even more comfortable to wear. The sound quality was on point, however even on their lowest settings they could be overpowering. The case is small enough to fit in your handbag or even a pocket if you need to carry them there.
Response from ceretoneBy CS, Customer Service, March 16, 2026
Hello Karrie,
Thank you for sharing your experience! We’re glad to hear that the hearing aids fit comfortably in your ears, stay securely in place, and that you found them lightweight and easy to carry. We appreciate your feedback about the volume levels as well. Comments like yours are very helpful as we continue to improve our products. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for sharing your experience! We’re glad to hear that the hearing aids fit comfortably in your ears, stay securely in place, and that you found them lightweight and easy to carry. We appreciate your feedback about the volume levels as well. Comments like yours are very helpful as we continue to improve our products. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Great support for elders hearing
on March 9, 2026
Posted by: QuynhV
[This review was collected as part of a promotion.] My father in law suffers from aged related hearing loss. His hearing is somewhat impaired. People often have to speak so loudly so that he can hear them. Since using this Ceretone hearing device, his hearing has improved significantly. The device’s sound amplification capabilities are excellent. Now he always wears it all the time when talking to people, watching news, going out, etc except bedtime. It didn’t cause him any pain or discomfort whenever wearing. Also the battery life is long. A single charge can last for more than a week because he uses it everyday. In short, this device is a helpful aid and support for his hearing.
(click to see the video)
Response from ceretoneBy CS, Customer Service, March 10, 2026
Hello,
Thank you so much for sharing your experience! We’re really happy to hear that the hearing aids have made such a positive difference for your father-in-law. Feedback like yours truly means a lot to us. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for sharing your experience! We’re really happy to hear that the hearing aids have made such a positive difference for your father-in-law. Feedback like yours truly means a lot to us. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone