Customer reviews from ceretone
Ceretone - Fusion Rechargeable OTC Hearing Aids - White
Average customer rating
4.6
(110 Reviews)
Rating breakdown 110 reviews
5 Stars
75
4 Stars
22
3 Stars
13
2 Stars
0
1 Star
0
Customer Reviews for Ceretone - Fusion Rechargeable OTC Hearing Aids - White
Customer Rating
4
Hearing aids
on January 15, 2026
Posted by: everettd2_6335
[This review was collected as part of a promotion.] Ceretone Fusion( Hearing AIDS) did not come ready to use, like box says it is. Has clear sound. Convenient on the go charging. Comes in a portable case. Easy to use in ear.
Response from ceretoneBy CS, Customer Service, January 15, 2026
Hello,
Thank you for your feedback! We’re glad to hear you found the sound clear, the charging case convenient, and the hearing aids easy to use! We appreciate you sharing your experience regarding the setup so we can continue improving. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday - Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for your feedback! We’re glad to hear you found the sound clear, the charging case convenient, and the hearing aids easy to use! We appreciate you sharing your experience regarding the setup so we can continue improving. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday - Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Stylish, Comfortable, and Discreet Hearing Aids
on January 14, 2026
Posted by: erickad23_4311
[This review was collected as part of a promotion.] These hearing aids are comfortable, discreet, and surprisingly effective. They resemble AirPods, which makes them easy to wear confidently in public without the appearance of traditional hearing aids. The fit is secure and comfortable for extended use, and the sound quality is clear with noticeable improvement in speech clarity. The battery has yet to die let’s see how long it last. The instructions were dead on and the packaging was fairly simple to open. Voices sound natural without excessive background noise. The charging case is convenient and easy to use. Overall, they provide a good balance of modern design and reliable hearing support.
Response from ceretoneBy CS, Customer Service, January 15, 2026
Hello Ericka,
Thank you for your detailed review! We’re thrilled to hear that you find the hearing aids comfortable, discreet, and effective! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday - Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for your detailed review! We’re thrilled to hear that you find the hearing aids comfortable, discreet, and effective! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday - Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
The Ceretone Fusion is a small, lightweight in‑ear
on January 14, 2026
Posted by: justinw45_7023
[This review was collected as part of a promotion.] The Ceretone Fusion is a small, lightweight in‑ear hearing aid that is very easy to carry and wear. Its compact size and charging case make it portable and convenient for everyday use. The built-in microphone amplifies sounds from your surroundings, helping you hear conversations and environmental noises more clearly.
It is very light, about 3 grams per ear, and the soft ear tips make it comfortable to wear all day. The device has a single button that lets you adjust the volume and switch between different listening modes, like standard, restaurant, or music, which keeps it simple to use without any complicated apps.
Maintenance is straightforward but important. You should clean the ear tips and microphone regularly to remove earwax and keep the sound clear. When not in use, store the Fusion in its charging case to protect it and maintain battery life. The device is splash-resistant but not waterproof, so avoid wearing it in water.
Overall, the Ceretone Fusion is a portable, easy-to-use hearing aid that is perfect for daily hearing support. It is lightweight, simple to control, and comfortable, though it is not designed for phone calls and requires basic cleaning to keep it working well.
Response from ceretoneBy CS, Customer Service, January 15, 2026
Hello,
Thank you for such a detailed and thoughtful review! We’re glad to hear you’re enjoying the Fusion’s lightweight design, comfort, portability, and simple controls! We appreciate you highlighting the care tips and everyday usability for other customers. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday - Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for such a detailed and thoughtful review! We’re glad to hear you’re enjoying the Fusion’s lightweight design, comfort, portability, and simple controls! We appreciate you highlighting the care tips and everyday usability for other customers. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday - Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Happy auntie
on January 14, 2026
Posted by: komilai_5723
[This review was collected as part of a promotion.] I gave these to my auntie who has hearing problems, and they’ve helped her a lot. They’re small, comfortable, and easy for her to use. Sound is clear for daily conversations and TV, and the battery lasts well. A good, simple option for everyday hearing support
Response from ceretoneBy CS, Customer Service, January 15, 2026
Hello Komila,
Thank you for your review! We’re so glad to hear the hearing aids have been helpful for your aunt, and that she finds them comfortable, easy to use, and reliable for daily conversations and TV! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday - Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for your review! We’re so glad to hear the hearing aids have been helpful for your aunt, and that she finds them comfortable, easy to use, and reliable for daily conversations and TV! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday - Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
3
Hearing aids
on January 14, 2026
Posted by: Tina W
[This review was collected as part of a promotion.] The Ceretone Fusion in ear over the counter hearing aids are ok if you can’t afford prescription hearing aids. They are comfortable in the ear, and do magnify sound. Sometimes it sounds a little tinny and echoes. The battery seems to last a long time, and the charging case is nice. I wish they had a Bluetooth feature for listening to music.
Response from ceretoneBy CS, Customer Service, January 15, 2026
Hello Tina,
Thank you for your honest feedback! We’re glad to hear you found the hearing aids comfortable with good battery life and a convenient charging case, and we appreciate your notes on the sound and the suggestion for Bluetooth features. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday - Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for your honest feedback! We’re glad to hear you found the hearing aids comfortable with good battery life and a convenient charging case, and we appreciate your notes on the sound and the suggestion for Bluetooth features. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday - Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Easy to work hearing aids
on January 14, 2026
Posted by: amandah2_352
[This review was collected as part of a promotion.] These are easy to work hearing aids. The difference is remarkable. If you have any issues with hearing this would be something nice to try. Very understanding when it comes to the instructions.
Response from ceretoneBy CS, Customer Service, January 14, 2026
Hello Amanda,
Thank you for your review! We’re happy to hear you found the hearing aids easy to use and noticed a remarkable difference, and we truly appreciate you recommending them to others! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday - Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for your review! We’re happy to hear you found the hearing aids easy to use and noticed a remarkable difference, and we truly appreciate you recommending them to others! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday - Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Ceretone Hearing Aids
on January 13, 2026
Posted by: amberp373_2657
[This review was collected as part of a promotion.] This device is perfect for those who need a little extra help with hearing. It has ear buds that fit in the ear canal perfectly. It also comes with a small case that is also a charging port for the hearing aids. All you need is a c charger, which is included to charge them.
Response from ceretoneBy CS, Customer Service, January 14, 2026
Hello Amber,
Thank you for your review! We’re glad to hear the hearing aids fit well and that you’re enjoying the convenient charging case and included USB-C charger! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday - Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for your review! We’re glad to hear the hearing aids fit well and that you’re enjoying the convenient charging case and included USB-C charger! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday - Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Easy for my Child to use
on January 13, 2026
Posted by: brittanym1021_1424
[This review was collected as part of a promotion.] These are wonderful! My child has a hearing loss. These have helped so much. I love the case they are in and it lets you know when they are charged and need charged. They have 4 different modes that work great. Connected easily. They do have a slight echo when my child talks that they can only hear. Going to work on that to see if we can adjust.
Response from ceretoneBy CS, Customer Service, January 14, 2026
Hello Brittany,
Thank you for your feedback! We’re so glad to hear the hearing aids are helping your child and that you’re enjoying the case and different modes; the slight echo your child hears is normal with in-ear hearing aids, and adjusting the fit or placement often helps minimize it. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday - Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for your feedback! We’re so glad to hear the hearing aids are helping your child and that you’re enjoying the case and different modes; the slight echo your child hears is normal with in-ear hearing aids, and adjusting the fit or placement often helps minimize it. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday - Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone