Customer reviews from sharkninja.com
Ninja - Refurbished Excellent - Nutri-Blender Pro Personal Blender with Auto-iQ - Cloud Silver
Average customer rating
4.1
(168 Reviews)
Rating breakdown 168 reviews
5 Stars
117
4 Stars
9
3 Stars
10
2 Stars
9
1 Star
23
78%of customers recommend this product.
(
95 out of
122)
Customer Reviews for Ninja - Refurbished Excellent - Nutri-Blender Pro Personal Blender with Auto-iQ - Cloud Silver
Customer Rating
5
Ninja brand is worth it !!
on March 10, 2025
Posted by: Butterfly
from New york
Gender:Female
I love it 😍 so easy to manage and you can do literally a lot of things infatuated!!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
2
I do not recommend.
on March 10, 2025
Posted by: CaroP
from Wesley Chapel, Fl
Gender:Female
I purchased this Ninja blender a year ago, but I hardly used it until a month ago. One day, while making a smoothie, the blender started emitting an unpleasant burning odor, smoke came out from the inside, and my smoothie turned dark, tasted awful, and was undrinkable. Considering I have several other Ninja products in my kitchen, I was deeply disappointed with the quality of this blender.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, March 13, 2025
Hello,
Thank you for taking the time to leave a review.
We're sorry to learn that your Ninja Blender has started emitting smoke. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you.
Thank you for taking the time to leave a review.
We're sorry to learn that your Ninja Blender has started emitting smoke. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great Blender
on February 24, 2025
Posted by: Diva
from Sun City, AZ
Gender:Female
This is my third Auto-iQ, the second one for me and one for my sister who lives in Mexico, where they use fresh fruits and vegetables.
Besides doing a great job blending everything, they are very durable. I use mine every morning and my first one, which I purchased in 2017, just stopped working.
Besides doing a great job blending everything, they are very durable. I use mine every morning and my first one, which I purchased in 2017, just stopped working.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great blender that's easy to use
on February 3, 2025
Posted by: legcoug29
from Bothell, WA
Gender:Female
I bought this blender last month to make smoothies and so glad I did! I actually use the recipes it comes with and it is very easy and quick to make a good smoothie. It's also very easy to clean. It is nice having two cups.
Written by a customer while visiting sharkninja.com
Customer Rating
1
Cheap, no longevity, not worth the money
on January 22, 2025
Posted by: Jess
from Virginia
Gender:Female
Completely stopped working less than six months after purchasing.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, February 27, 2025
Hello Jess,
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your blender. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you.
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your blender. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you.
Written by a customer while visiting sharkninja.com
Customer Rating
3
Poorly made / doesn't last long
on January 8, 2025
Posted by: mads
I've had two of these blenders within the last 3 years....before this model the old version lasted me 8 years....they are building these so poorly now so you constantly need to replace them. I am so disappointed. I used to be such a prideful Ninja owner...and now I want nothing to do with the company...It's sad.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, February 20, 2025
Hello,
Thank you for taking the time to leave a review.
We're disappointed to hear that you aren't happy with your blender. Your concerns are valuable to us, and we'll certainly share your feedback with the relevant teams to consider for our future products. Please feel free to reach out to our team by phone at 1-800-365-0135, so we can look into making this right for you; we're always happy to help.
Kind regards,
Ninja Kitchen
Thank you for taking the time to leave a review.
We're disappointed to hear that you aren't happy with your blender. Your concerns are valuable to us, and we'll certainly share your feedback with the relevant teams to consider for our future products. Please feel free to reach out to our team by phone at 1-800-365-0135, so we can look into making this right for you; we're always happy to help.
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
5
Smoothie maker
on December 28, 2024
Posted by: Anita
Doesn’t take up a lot of space, easy to use & makes the perfect single smoothie.
Written by a customer while visiting sharkninja.com
Customer Rating
2
Decent but load, seems to have a high failure rate
on December 17, 2024
Posted by: jr27
from Florida
Gender:Male
Bought one a few years ago. It wasn't used often but randomly just died, emitting smoke everywhere. It was mostly fine, but the gasket design is frustrating as cleaning the blender cup and assembly properly is not easily possible and not recommended by Ninja. It is also extremely loud.
Response from sharkninja.comBy SharkNinja, January 24, 2025
Hello,
Thank you for taking the time to leave a review.
We're sorry to hear that you aren't happy with cleaning your blender. When hand washing, wash the containers, lids, and blade assembly in warm, soapy water. Use a dishwashing utensil with handle to avoid direct contact with the blades. Exercise care when handling the blade assembly as the blades are sharp. Thoroughly rinse and air-dry all parts. The containers, lids, and blade assembly are also dishwasher safe.
We will also share your feedback about the sound with the relevant teams for consideration on future products. If you need any additional assistance with your blender, please don't hesitate to reach out to our team by phone at 1-800-365-0135.
Kind regards,
Ninja Kitchen
Thank you for taking the time to leave a review.
We're sorry to hear that you aren't happy with cleaning your blender. When hand washing, wash the containers, lids, and blade assembly in warm, soapy water. Use a dishwashing utensil with handle to avoid direct contact with the blades. Exercise care when handling the blade assembly as the blades are sharp. Thoroughly rinse and air-dry all parts. The containers, lids, and blade assembly are also dishwasher safe.
We will also share your feedback about the sound with the relevant teams for consideration on future products. If you need any additional assistance with your blender, please don't hesitate to reach out to our team by phone at 1-800-365-0135.
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com