Customer reviews from sharkninja.com
Ninja - Refurbished Excellent - Nutri-Blender Pro Personal Blender with Auto-iQ - Cloud Silver
Average customer rating
4.1
(168 Reviews)
Rating breakdown 168 reviews
5 Stars
117
4 Stars
9
3 Stars
10
2 Stars
9
1 Star
23
78%of customers recommend this product.
(
95 out of
122)
Customer Reviews for Ninja - Refurbished Excellent - Nutri-Blender Pro Personal Blender with Auto-iQ - Cloud Silver
Customer Rating
5
Best personal blender
on November 12, 2025
Posted by: diyart_4892
This blender is great for smoothies and shakes, has no trouble blending up frozen items. I had a nutri bullet before this and it is not even a comparison in terms of power and functionality.
Written by a customer while visiting influenster.com
Customer Rating
1
hand was cups only I guess
on November 1, 2025
Posted by: LisaLand
Gender:Female
I want to love this but my cups warped and now leak.
Response from sharkninja.comBy SharkNinja, November 3, 2025
Hi LisaLand,
Thanks for taking the time to leave a review.
We're deeply sorry that your unit leaks. We understand how frustrating that must be. For assistance, please refer to our online product support page below, or feel free to reach out to our team via phone at 1-800-365-0135.Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET.
https://support.sharkninja.com/article/BN400-Series-Ninja-Nutri-Blender-Pro-with-Auto-iQ-Troubleshooting-Guide
Kind regards,
Ninja Kitchen
Thanks for taking the time to leave a review.
We're deeply sorry that your unit leaks. We understand how frustrating that must be. For assistance, please refer to our online product support page below, or feel free to reach out to our team via phone at 1-800-365-0135.Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET.
https://support.sharkninja.com/article/BN400-Series-Ninja-Nutri-Blender-Pro-with-Auto-iQ-Troubleshooting-Guide
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great blender to have
on October 31, 2025
Posted by: danao45_963
This is a great blender, and is easy to clean. It’s also more quiet than other blenders. It’s also Very durable and built to last as well. You are also able to blend just about anything as well in this blender.
Written by a customer while visiting influenster.com
Customer Rating
1
Blade attachment broke
on October 31, 2025
Posted by: Maelba
from Texas
Gender:Female
Purchased three months ago. While washing, dropped the blade attachment in the sink, and a piece of the plastic broke off. This is unacceptable!
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, November 7, 2025
Hello,
Thank you for taking the time to leave a review.
We can see why you’d be upset, let's see how we can help. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you.
Our team is available:
📞 Monday–Friday: 9 a.m. – 9 p.m. ET
📞 Saturday: 9 a.m. – 6 p.m. ET
Kind regards,
Ninja Kitchen
Thank you for taking the time to leave a review.
We can see why you’d be upset, let's see how we can help. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you.
Our team is available:
📞 Monday–Friday: 9 a.m. – 9 p.m. ET
📞 Saturday: 9 a.m. – 6 p.m. ET
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
1
Waste of money, inferior product
on October 28, 2025
Posted by: Julie0000000
from Nah
Do not buy! As many other reviews mentioned, not even after a month of owning one, the cups have warped/changed shape and now I can no longer use them. This was such a waste of money for a crappy product, also, this blender is louder than a jet engine. I used to own a Nutribullett and this crap from ninja doesn’t even come close. DO NOT BUY!
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, November 7, 2025
Hello there,
Thank you for taking time to leave a review.
We're really sorry to hear that the cups have warped and that the blender’s noise level has been frustrating — that’s definitely not the experience we want you to have. We understand how disappointing it is when a product doesn’t meet expectations, especially after investing in it. We kindly invite you to reach out to our team via phone at 1-800-365-0135 for further assistance. Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET.
Kind Regards,
Ninja Kitchen
Thank you for taking time to leave a review.
We're really sorry to hear that the cups have warped and that the blender’s noise level has been frustrating — that’s definitely not the experience we want you to have. We understand how disappointing it is when a product doesn’t meet expectations, especially after investing in it. We kindly invite you to reach out to our team via phone at 1-800-365-0135 for further assistance. Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET.
Kind Regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
5
Highly Recommend!
on October 17, 2025
Posted by: eflytyer
from Freeville NY
Gender:Female
I love my Nutri-Blender Pro! I've worked with a Tribest blender (not powerful enough), a Vitamix (love it but huge amount of work and multiple parts) and the Nutri-Blender provides the best of both worlds: powerful enough to make all my smoothies and offers a very streamlined production/cleaning process. Highly recommend!!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
2
Lids that don’t fit cups
on October 15, 2025
Posted by: Ally12
from Albuquerque
Gender:Female
We’ve always been happy with Ninja products, but the design of the Ninja Nutri-Blender Pro is disappointing. I gave it two stars instead of one because it is very powerful, but the design flaws make it frustrating to use. The blade lids are part of the section that connects to the motor, so when the blender leaks, liquid can go straight into the base. The lids also don’t screw onto the cups securely. Although the cups are labeled dishwasher safe, washing them in the dishwasher makes the fit even worse over time
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, October 16, 2025
Hi Ally,
Thank you for taking the time to share your experience with the Nutri-Blender Pro. We’re truly disappointed to hear that the design didn’t meet your expectations, especially since you’ve had great experiences with other Ninja products in the past, we really value your loyalty.
We appreciate your recognition of the blender’s power, but we understand how frustrating it can be when issues impact usability. Your feedback about the blade lids, leakage into the motor base, and the dishwasher-safe cups affecting the fit is incredibly helpful. We’re actively working to improve our designs, and insights like yours play a big role in that process.
If you haven’t already, we’d love to connect with you directly to see how we can help resolve this issue or offer a solution. Please reach out to our Customer Support team at 1-800-365-0135, we’re here to help. Thanks again for your honest review and for being part of the Ninja family.
Warm regards,
Ninja Kitchen US
Thank you for taking the time to share your experience with the Nutri-Blender Pro. We’re truly disappointed to hear that the design didn’t meet your expectations, especially since you’ve had great experiences with other Ninja products in the past, we really value your loyalty.
We appreciate your recognition of the blender’s power, but we understand how frustrating it can be when issues impact usability. Your feedback about the blade lids, leakage into the motor base, and the dishwasher-safe cups affecting the fit is incredibly helpful. We’re actively working to improve our designs, and insights like yours play a big role in that process.
If you haven’t already, we’d love to connect with you directly to see how we can help resolve this issue or offer a solution. Please reach out to our Customer Support team at 1-800-365-0135, we’re here to help. Thanks again for your honest review and for being part of the Ninja family.
Warm regards,
Ninja Kitchen US
Written by a customer while visiting sharkninja.com
Customer Rating
5
Frantistic - Use every day
on September 22, 2025
Posted by: rvnomads
We love it. I highly recommend purchasing this item. Making smoothies is so easy
Written by a customer while visiting sharkninja.com