Customer reviews from sharkninja.com
Ninja - Refurbished Excellent - SLUSHi 5-in-1 Professional Frozen Drink Maker, 88 oz. Frozen Drink & Slushie Machine, 5 Preset Programs - Artic Blue & Gray
Average customer rating
4.7
(2,018 Reviews)
Rating breakdown 2,018 reviews
5 Stars
1,732
4 Stars
145
3 Stars
48
2 Stars
23
1 Star
70
94%of customers recommend this product.
(
912 out of
968)
Customer Reviews for Ninja - Refurbished Excellent - SLUSHi 5-in-1 Professional Frozen Drink Maker, 88 oz. Frozen Drink & Slushie Machine, 5 Preset Programs - Artic Blue & Gray
Customer Rating
5
Best Slushie Machine Ever !!
on May 29, 2025
Posted by: Michelle3971
from Galloway New Jersey
Gender:Female
I purchased last year due to renovations I was unable to open it so I finally was able to and it is the most amazing machine I love slushies all year round and this machine does the job !!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Pool Party Favorite !!!
on July 7, 2025
Posted by: Glen, The Pool Bartender
from Johnstown, New York
I bought this machine for my wife to take camping and for around the house. It didn't disappoint, we took it to Alex Bay, NY for the 4th weekend. I made several drinks with this, from Wine Slushies, Daiquiri's, and several drinks we made up as we went along. All in all we probably ran like 10-15 different bottles of wine and liquor drinks through this in 3 days. We ran the machine all day, we never had a single issue. Cleaned after each use and ran like a champ. We made several friends at the pool area while supplying them with all the drinks we could come up with. They loved them, and they are now looking to purchase one of their own..(maybe I need a recommendation fee for getting them to buy one..LOL) I am actually looking to get another one just to keep more drinks going at once. I would definitely recommend this product....
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great Machine!
on July 9, 2025
Posted by: Anonymous
from Bowling Green, KY
Gender:Male
Very easy to use. I love the concept behind the features and the design of this appliance. I take it to work with me weekly to provide a treat to my fellow coworkers, and it is something we all look forward to each time. You can make treats such as a classic slushie, a frappe, a milkshake, and many other choices to list. I would recommend this to anyone looking to add some excitement to their kitchen.
Written by a customer while visiting sharkninja.com
Customer Rating
1
Ninja slushi machine 88oz
on July 18, 2025
Posted by: YuLi
from NEW YORK
Gender:Female
I had to exchange my ninja slushi machine and just got a “new” one and is already starting to act up too.this machine is too expensive and is not worth the money. im never buying this slushi machine again..
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, July 19, 2025
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you were having trouble with your SLUSHi. We will absolutely share your comments with the relevant teams for review. If you need any further assistance with your product, please don’t hesitate to reach back out to our team at 1-800-365-0135.
Kind regards,
Ninja Kitchen
Thank you for taking the time to leave a review.
We're so sorry to hear that you were having trouble with your SLUSHi. We will absolutely share your comments with the relevant teams for review. If you need any further assistance with your product, please don’t hesitate to reach back out to our team at 1-800-365-0135.
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
5
Best purchase EVER!
on July 23, 2025
Posted by: Too Cool72
Super happy I bought the Ninja Slushie for the family. We have juice drinks for breakfast. Fast, easy to use, easy clean up.
Written by a customer while visiting sharkninja.com
Customer Rating
3
It works if you add sugar or sugar additive
on September 27, 2025
Posted by: TAG14
I bought this a few weeks ago. I had no idea it needed at least 16 oz or sugar substitute if using sugar reduced substances. Even if I wanted to return, Ninja doesn’t cover return costs or provide local return for this very heavy item.
Response from sharkninja.comBy SharkNinja, September 30, 2025
Hi TAG14, Thank you for taking the time to leave a review. We are sorry to hear about the confusion regarding sugar substitute requirements and the return process. We understand how frustrating this can be, especially with a heavy item. We do offer prepaid return labels, and our team would be happy to assist you. Please contact us at 1-800-365-0135. Hours of Operation: Monday to Friday 9am – 9pm EST | Saturday 9am – 6pm EST
For helpful product usage tips and FAQs, please visit: https://support.ninjakitchen.com/hc/en-us/articles/14631723787420-FS300-Series-Ninja-Slushi-Professional-Frozen-Drink-Maker-FAQs
Kind regards, Ninja Kitchen US
For helpful product usage tips and FAQs, please visit: https://support.ninjakitchen.com/hc/en-us/articles/14631723787420-FS300-Series-Ninja-Slushi-Professional-Frozen-Drink-Maker-FAQs
Kind regards, Ninja Kitchen US
Written by a customer while visiting sharkninja.com
Customer Rating
5
Yummy slushi
on October 5, 2025
Posted by: Coldwater
from Ny
Gender:Male
Make a cola slushi it is so good but not so good with peach sanappal
Written by a customer while visiting sharkninja.com
Customer Rating
5
Slushi doesn't disappoint!
on October 17, 2025
Posted by: Jagsfan001
from Jacksonville, FL
Gender:Female
I've wanted one of these for the longest time. I finally pulled the trigger and WOW! To be honest, I've only used it to make spiked slushes by pouring a couple of Mike's Hard Lemonades in it. The result is fantastic. I will try other recipes soon but from what I've seen so far, this is a winner!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com