Customer reviews from sharkninja.com
Ninja - Refurbished Excellent - SLUSHi 5-in-1 Professional Frozen Drink Maker, 88 oz. Frozen Drink & Slushie Machine, 5 Preset Programs - Artic Blue & Gray
Average customer rating
4.7
(2,212 Reviews)
Rating breakdown 2,212 reviews
5 Stars
1,901
4 Stars
154
3 Stars
52
2 Stars
28
1 Star
77
94%of customers recommend this product.
(
985 out of
1,050)
Customer Reviews for Ninja - Refurbished Excellent - SLUSHi 5-in-1 Professional Frozen Drink Maker, 88 oz. Frozen Drink & Slushie Machine, 5 Preset Programs - Artic Blue & Gray
Customer Rating
5
Too cool! 😉
on August 26, 2025
Posted by: Jstew
from Atlanta
Gender:Male
This thing is amazing. And so easy to clean. Drinks are ready usually within 15 minutes. Rather expensive but so far work it.
Written by a customer while visiting sharkninja.com
Customer Rating
3
Hit or miss
on August 19, 2025
Posted by: Kkkkk
from Fairhope alabama
Gender:Male
I bought a month ago and each time is a hit or miss because you never know the alcohol or sugar mix
Response from sharkninja.comBy SharkNinja, August 19, 2025
Hello KKKK,
Thank you for taking the time to leave a review!
We're really sorry to hear that you're having difficulties figuring out the alcohol and sugar mix. To help you get the best results from your Ninja Slushi frozen drink maker, here is a really helpful guide: https://support.ninjakitchen.com/hc/en-us/articles/14874896979868-FS301-Series-Ninja-Slushi-Professional-Frozen-Drink-Maker-Inspirational-Guide
Kind regards,
Ninja Kitchen
Thank you for taking the time to leave a review!
We're really sorry to hear that you're having difficulties figuring out the alcohol and sugar mix. To help you get the best results from your Ninja Slushi frozen drink maker, here is a really helpful guide: https://support.ninjakitchen.com/hc/en-us/articles/14874896979868-FS301-Series-Ninja-Slushi-Professional-Frozen-Drink-Maker-Inspirational-Guide
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
5
GREAT MACHINE
on August 18, 2025
Posted by: Red Hot
from Lake Jackson Texas
Gender:Female
Great machine. Easy to use and makes amazing slushies. Bought 2! Clean up is very easy also.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
A 👍👍 in my house!
on August 13, 2025
Posted by: Rstitt31
I bought this myself so this review is my personal opinion! Love the versatility of this machine. The adult and kid friendly options are great I have made sugar free version of slushies for my diabetic friends and they loved the fact that they could have some too! Only thing I was disappointed about was they just came out with colored version right after I purchased it. It’s definitely better than my margaritaville maker!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Worked well.
on August 13, 2025
Posted by: Scott53
Worked well. Made margaritas for my wife and she loved them. Clean up was a breeze. Can't wait to make slushies for the grandkids next time they visit.
Written by a customer while visiting sharkninja.com
Customer Rating
1
Defect not Corrected
on August 11, 2025
Posted by: Disappointed
We love this machine but we cannot use it anymore. There is a lip on the end of the vessel that holds the slushy ingredients that cannot be cleaned. I soak it every time I use it in warm to hot water with dawn overnight and does not clean. Do not have dish washer or water pick to clean it. I have four other NINJA PRODUCTS and use all the time and I am very happy with. Ninja will not replace vessel and it is still under warranty. I feel this is a defect causing bacteria and mold to get into the slushy. If it gets into the rim when using it can also get out when using.
Response from sharkninja.comBy SharkNinja, August 12, 2025
Hello there,
Thank you for taking the time to leave a review.
We're so sorry to hear that you were having trouble with cleaning your Ninja SLUSHi. We will absolutely share your feedback regarding the warranty policies with the relevant teams internally. If you need any further assistance with your product, please don’t hesitate to reach back out to our team at 1-800-365-0135.
Kind regards,
Ninja Kitchen
Thank you for taking the time to leave a review.
We're so sorry to hear that you were having trouble with cleaning your Ninja SLUSHi. We will absolutely share your feedback regarding the warranty policies with the relevant teams internally. If you need any further assistance with your product, please don’t hesitate to reach back out to our team at 1-800-365-0135.
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great Birthday Gift!
on August 10, 2025
Posted by: Mike
from Bedford, Indiana
Gender:Male
We bought this as a birthday gift and it was a huge hit. Making slushes and milkshakes for the kids is simple. My favorite part is the "Rinse" cycle, and the easy clean-up. We couldn't be happier!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Easy!!!
on August 9, 2025
Posted by: Freeman SF
from Texas
Gender:Female
Love my Ninja!! Follow the directions and this is so easy!!!
Written by a customer while visiting sharkninja.com