Customer reviews from sharkninja.com
Ninja - Refurbished Excellent - SLUSHi 5-in-1 Professional Frozen Drink Maker, 88 oz. Frozen Drink & Slushie Machine, 5 Preset Programs - Artic Blue & Gray
Average customer rating
4.7
(2,153 Reviews)
Rating breakdown 2,153 reviews
5 Stars
1,848
4 Stars
150
3 Stars
52
2 Stars
27
1 Star
76
94%of customers recommend this product.
(
970 out of
1,033)
Customer Reviews for Ninja - Refurbished Excellent - SLUSHi 5-in-1 Professional Frozen Drink Maker, 88 oz. Frozen Drink & Slushie Machine, 5 Preset Programs - Artic Blue & Gray
Customer Rating
1
Not as advertised , not worth the price!!!!
on May 13, 2025
Posted by: Lotus
from Tx
Gender:Female
Purchased this thinking it was as advertised, NOT the case. Recipes did not freeze. It takes too long to get the right consistency for the drink to freeze!!!! Trying to get the right amount of sugar or water is time consuming!!!!
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, May 13, 2025
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble
with your Ninja SLUSHi. Please reach out to our team by
phone at 1-800-365-0135, we'd be happy to look into
this for you.
Kind regards,
Ninja Kitchen
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble
with your Ninja SLUSHi. Please reach out to our team by
phone at 1-800-365-0135, we'd be happy to look into
this for you.
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
1
Be Aware
on May 10, 2025
Posted by: Unhappy Customer
from MI
Gender:Male
I bought this item 6 months ago. There is a serious design flaw in the machine that allows mold to grow in a section along the edge of the tank that is completely inaccessible for cleaning. This poses both hygiene concerns and operational challenges. Despite multiple attempts to address this issue directly with the Ninja, they have refused to provide support, including declining to offer a replacement unit or even sell us a replacement part. We find this lack of accountability unacceptable, especially given the potential health risks and the importance of proper sanitation in food and beverage equipment. Buy at your own risk. Do a search and you will find this is a wide spread problem with all the units they sell and they refuse to do anything about it.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, May 13, 2025
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you were having molding trouble
with your Ninja. We will absolutely share your feedback regarding the warranty policies with the relevant teams internally. If you need any further assistance with your product, please don’t hesitate to reach back out to our team at 1-800-365-0135.
Kind regards,
Ninja Kitchen
Thank you for taking the time to leave a review.
We're so sorry to hear that you were having molding trouble
with your Ninja. We will absolutely share your feedback regarding the warranty policies with the relevant teams internally. If you need any further assistance with your product, please don’t hesitate to reach back out to our team at 1-800-365-0135.
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
4
Margarita Slushi
on May 6, 2025
Posted by: BigOH
from Sterling, IL
Gender:Male
I purchased the Slushi about three weeks ago. I am still learning different things to use in it, I did find that it works very well unless you are making Margarita Slushi. A Margarita Slushi with ten percent alcohol will hardly freeze. I am a little disappointed in that part, but overall, I Love it.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Awesome 👌
on May 5, 2025
Posted by: Moondog
from Sheridan, Ark
Gender:Male
I got this a few weeks ago and I love this 😀, great buy for any occasion.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Slushie fantastic
on May 4, 2025
Posted by: Rell55
Love the slushie mode. It’s perfect for grandkids!!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Easy to use 10 stars plus
on May 2, 2025
Posted by: Jerry b
Wife bought one. Tryed it out. Work great. Tryed a few things. shakes slushy Dr pepper. Very impressed. With it. Will try a few others things with it 10 stars plus
Written by a customer while visiting sharkninja.com
Customer Rating
5
Love love love!
on April 30, 2025
Posted by: Gertie6586
from Farmington Hills, Michigan
Gender:Female
I bought this a week ago and have tried a new recipe every night! I brought it to my coworker’s retirement party, it was a hit!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Iced delights!
on April 27, 2025
Posted by: GIGI5
We have made milkshakes and slushies. We bought it about a month ago. When the grandkids come by week they look forward to what flavor iced delight they are going to have!
Written by a customer while visiting sharkninja.com