Customer reviews from sharkninja.com
Ninja - Refurbished Excellent - SLUSHi 5-in-1 Professional Frozen Drink Maker, 88 oz. Frozen Drink & Slushie Machine, 5 Preset Programs - Artic Blue & Gray
Average customer rating
4.7
(2,178 Reviews)
Rating breakdown 2,178 reviews
5 Stars
1,871
4 Stars
151
3 Stars
52
2 Stars
27
1 Star
77
94%of customers recommend this product.
(
978 out of
1,042)
Customer Reviews for Ninja - Refurbished Excellent - SLUSHi 5-in-1 Professional Frozen Drink Maker, 88 oz. Frozen Drink & Slushie Machine, 5 Preset Programs - Artic Blue & Gray
Customer Rating
5
Great Investment
on August 10, 2026
Posted by: mrgonzalez73
from Northern Virgina
Gender:Female
Purchased and received my shark ninja smoothie machine within a week. Best thing money can buy . My family and I love it. Next on the agenda is to purchase the ninja espresso machine .
Written by a customer while visiting sharkninja.com
Customer Rating
5
Just Buy It Already!
on August 6, 2026
Posted by: KellyS
I was going back and forth on buying this because I was worried it would become another appliance collecting dust. I've only had it a month, and it's been used every single day since purchasing. We've had frozen drinks galore in this house. Frozen Coke, frozen Capri Sun, frozen Gatorade, pina coladas, and even those wine slushies that cost an arm and a leg at the winery.
Since this machine freezes the liquid and no ice is needed, it really just takes frozen drinks to the next level. It works quickly and it's super easy to clean. Just buy it already!
Written by a customer while visiting influenster.com
Customer Rating
5
Not needing any ice
on August 4, 2026
Posted by: FantasiaG
Easy to use, makes great slushies fast without needing any ice. It freezes quickly, is easy to clean, and delivers perfect results each time! Highly recommend!!
Written by a customer while visiting influenster.com
Customer Rating
5
Recommend if you like cold drinks
on August 2, 2026
Posted by: JemmaR
Best purchase. The buttons are easy to use and control and the stickers on the side tell you what each function means such as add more sugar. Its very slim and tucks away in the kitchen, quite heavy to maneuver if you need to move it around and it takes a while to actually ice a drink, depending on the size. The capacity it holds is quite big. Enough for 4-5 drinks.
Written by a customer while visiting influenster.com
Customer Rating
5
Well made and durable
on July 31, 2026
Posted by: TabithaM
This sushi machine is well made and durable. Easily set up and looks nice on a counter. It has a good size drink holder for friends. Works nicely!!
Written by a customer while visiting influenster.com
Customer Rating
5
Slushies forever
on July 30, 2026
Posted by: SherryB
You have to try the ninja slushy machine! This works so nice for anything you want frozen from frozen hot chocolate to tea or soda. My whole family loves it!
Written by a customer while visiting influenster.com
Customer Rating
1
Sorry, tried it!
on July 29, 2026
Posted by: Agave
Gender:Male
A number of issues: it’s not as easy as 1 ,2, and 3.
Trying to get the correct mixture correct with zero sugar items is a mess. On alcoholic products something’s it freezes and get clogged up and won’t dispense. Orange juice works great, but many products won’t work at all. Love Ninja products, but this one isn’t simple
Trying to get the correct mixture correct with zero sugar items is a mess. On alcoholic products something’s it freezes and get clogged up and won’t dispense. Orange juice works great, but many products won’t work at all. Love Ninja products, but this one isn’t simple
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, July 29, 2026
Hi there,
Thank you for taking the time to leave a review on the SLUSHi.
We're sorry to hear that your model didn't function as expected, and that you've had difficulty finding the right recipes. We recommend consulting our Recipe Guides to get a better idea of the recommended ratios for your drinks.
Quick Start Guide:
https://sharkninja.my.salesforce.com/sfc/p/#Hs000008nIdi/a/Hs000001ZhoJ/eLr5Q6HcUbgtRkTHeZp.NpH5y2dve4.hbSk68A04w8o
SLUSHi Recipes:
-https://www.sharkninja.com/discover/recipes/ninja-slushi-recipes
-https://sharkninja.my.salesforce.com/sfc/p/#Hs000008nIdi/a/Hs000001Zi8n/LdPjv4hDLtDQ6RCeG6TUK5.Ea4QC5BOfLFCdkF_xXU0
Kind regards,
Ninja Kitchen
Thank you for taking the time to leave a review on the SLUSHi.
We're sorry to hear that your model didn't function as expected, and that you've had difficulty finding the right recipes. We recommend consulting our Recipe Guides to get a better idea of the recommended ratios for your drinks.
Quick Start Guide:
https://sharkninja.my.salesforce.com/sfc/p/#Hs000008nIdi/a/Hs000001ZhoJ/eLr5Q6HcUbgtRkTHeZp.NpH5y2dve4.hbSk68A04w8o
SLUSHi Recipes:
-https://www.sharkninja.com/discover/recipes/ninja-slushi-recipes
-https://sharkninja.my.salesforce.com/sfc/p/#Hs000008nIdi/a/Hs000001Zi8n/LdPjv4hDLtDQ6RCeG6TUK5.Ea4QC5BOfLFCdkF_xXU0
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
5
Beach Hit
on July 29, 2026
Posted by: VerucaSwift
from SLC, UT
Gender:Female
My MIL brought one to the beach house and it was such a hit! I had to buy one for my daughter and myself. It is so easy to clean and makes a great consistency. I did find it takes less time to freeze with liquids straight from the fridge. Such a fun summer treat for our family!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com