Customer reviews from sharkninja.com
Ninja - Refurbished Excellent - SLUSHi 5-in-1 Professional Frozen Drink Maker, 88 oz. Frozen Drink & Slushie Machine, 5 Preset Programs - Artic Blue & Gray
Average customer rating
4.7
(2,152 Reviews)
Rating breakdown 2,152 reviews
5 Stars
1,847
4 Stars
150
3 Stars
52
2 Stars
27
1 Star
76
94%of customers recommend this product.
(
970 out of
1,033)
Customer Reviews for Ninja - Refurbished Excellent - SLUSHi 5-in-1 Professional Frozen Drink Maker, 88 oz. Frozen Drink & Slushie Machine, 5 Preset Programs - Artic Blue & Gray
Customer Rating
5
Awesome!
on July 7, 2026
Posted by: Esha5
from Shark Ninja website
Gender:Female
I am happy I finally was able to purchase a ninja slushi. The gold one is beautiful . I am loving it!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
1
Doesn’t work after the second use
on July 6, 2026
Posted by: Howe
Worked great the first two times then by the third stopped working and won’t freeze the drink and turns off, not worth the money.
Response from sharkninja.comBy SharkNinja, July 16, 2026
Hi there,
Thank you for sharing your feedback. We're sorry to hear that your SLUSHi worked well the first couple of times but then stopped freezing drinks and began shutting off.
We recommend reviewing the troubleshooting guide below, as it may help identify and resolve the issue:
https://support.sharkninja.com/article/FS300-Series-Ninja-Slushi-Professional-Frozen-Drink-Maker-Troubleshooting-Guide-ca?redirect=false
If the issue continues after following the troubleshooting steps, please reach out to our team using the link below so we can take a closer look and assist further:
https://support.sharkninja.com/contact-us
We appreciate you bringing this to our attention and would love the opportunity to help get your SLUSHi back up and running.
Warmly,
Ninja Kitchen
Thank you for sharing your feedback. We're sorry to hear that your SLUSHi worked well the first couple of times but then stopped freezing drinks and began shutting off.
We recommend reviewing the troubleshooting guide below, as it may help identify and resolve the issue:
https://support.sharkninja.com/article/FS300-Series-Ninja-Slushi-Professional-Frozen-Drink-Maker-Troubleshooting-Guide-ca?redirect=false
If the issue continues after following the troubleshooting steps, please reach out to our team using the link below so we can take a closer look and assist further:
https://support.sharkninja.com/contact-us
We appreciate you bringing this to our attention and would love the opportunity to help get your SLUSHi back up and running.
Warmly,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
5
Happy with my purchase!
on July 6, 2026
Posted by: Slushie 2026
from Houston, Texas
Gender:Female
I wanted a slushie machine for a while, but they were always a bit too expensive. When I finally found one on sale at an excellent price and was able to use a coupon on top of that, I couldn't pass it up. I'm so glad I did! My family absolutely loves it, and it's been a lot of fun for everyone. It's a great addition to our home and has definitely been worth the purchase.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Works Great - easy to clean
on July 6, 2026
Posted by: Duke Nukem
from Lexington, NC
Gender:Male
Used the Slushi machine 3x and so far works very well. It is also very easy to clean which is a big plus - I was concerned it would take forever to clean but it is a breeze.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Fun to use
on July 6, 2026
Posted by: Sald3056
I got one because a friend got one. So we knew some basics of how to use it before we bought it. Great for a hot summer day.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great for summer
on July 6, 2026
Posted by: Linaop
Gender:Female
I bought this a few weeks ago and its really nice!!!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Quick and easy.
on July 5, 2026
Posted by: Marie T
from Long Island, NY
Gender:Female
I just love my new toy. Only thing I will say is I should have gotten the larger one. This one does not make 7+ serving. It made four normal serving. Give us you make them smaller. So easy to use and clean up after. Took about 40 minutes to fully freeze.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Awesome!
on July 5, 2026
Posted by: tea drinker
Gender:Male
Wonderful machine. Very user friendly and easy to clean. We use it about 3-4 times a week.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com