Customer reviews from sharkninja.com
Ninja - Refurbished Excellent - SLUSHi 5-in-1 Professional Frozen Drink Maker, 88 oz. Frozen Drink & Slushie Machine, 5 Preset Programs - Artic Blue & Gray
Average customer rating
4.7
(2,153 Reviews)
Rating breakdown 2,153 reviews
5 Stars
1,848
4 Stars
150
3 Stars
52
2 Stars
27
1 Star
76
94%of customers recommend this product.
(
970 out of
1,033)
Customer Reviews for Ninja - Refurbished Excellent - SLUSHi 5-in-1 Professional Frozen Drink Maker, 88 oz. Frozen Drink & Slushie Machine, 5 Preset Programs - Artic Blue & Gray
Customer Rating
5
Great product
on July 12, 2025
Posted by: Backyard bum
Love how easy it is to use and clean up. Sloshi anytime I want now
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great product
on July 10, 2025
Posted by: Queen
I absolutely love this!😁😁Definitely my favorite ninja product! It works so well and I love that it’s super easy to assemble clean and use. I actually am thinking about buying the second one.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great Machine!
on July 9, 2025
Posted by: Anonymous
from Bowling Green, KY
Gender:Male
Very easy to use. I love the concept behind the features and the design of this appliance. I take it to work with me weekly to provide a treat to my fellow coworkers, and it is something we all look forward to each time. You can make treats such as a classic slushie, a frappe, a milkshake, and many other choices to list. I would recommend this to anyone looking to add some excitement to their kitchen.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Mislabeled Product
on July 8, 2025
Posted by: BoomerPete
As a devotee of Ninja products, I think you missed the boat on this one. I don't own one, nor have I ever used one. And I am not in the market for one. Where you erred is by promoting this as a Slushie Machine. Had you labeled it a Frozen Margarita Maker that also makes Slushies, they might be flying off the shelves - especially among my friends.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Pool Party Favorite !!!
on July 7, 2025
Posted by: Glen, The Pool Bartender
from Johnstown, New York
I bought this machine for my wife to take camping and for around the house. It didn't disappoint, we took it to Alex Bay, NY for the 4th weekend. I made several drinks with this, from Wine Slushies, Daiquiri's, and several drinks we made up as we went along. All in all we probably ran like 10-15 different bottles of wine and liquor drinks through this in 3 days. We ran the machine all day, we never had a single issue. Cleaned after each use and ran like a champ. We made several friends at the pool area while supplying them with all the drinks we could come up with. They loved them, and they are now looking to purchase one of their own..(maybe I need a recommendation fee for getting them to buy one..LOL) I am actually looking to get another one just to keep more drinks going at once. I would definitely recommend this product....
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
2
I would not recommend.
on July 7, 2025
Posted by: Lorraine
Gender:Female
Not as exciting as all the hoopla. Not recommended. The barrel constantly freezes and the product doesn't work. I called Ninja for help and she said to let it thaw and try it again. This thing cost too much money for these issues.
I would recommend this to a friend!
Response from sharkninja.comBy SharkNinja, July 8, 2025
Hello Lorraine,
Thank you for taking the time to provide your feedback.
Something doesn’t seem quite right about how your product is performing; we’d like to make sure it’s working as it should. Please give our team a call at 1-800-365-0135 so we can help with this.
Kind regards,
Ninja Kitchen
Thank you for taking the time to provide your feedback.
Something doesn’t seem quite right about how your product is performing; we’d like to make sure it’s working as it should. Please give our team a call at 1-800-365-0135 so we can help with this.
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
1
Ninja Slushi- Very disappointed
on June 30, 2025
Posted by: Poohdelu
Gender:Female
Buyers Beware. Would give it a zero star if possible. I was able to use this machine 4 times to make a milkshake using the recipe in the supplied booklet to have mold growing in a Crack that can't be cleaned out. A design flaw that the manufacturer has corrected in the newer model. I have tried all of the manufacturer recommendations..... let it sit in vinegar, put in top dishwashing rack, and a water pick. Just bought the waterpick for this issue. After 3 weeks of complaining I was told to buy a new machine. The machine is still under warranty but was told it wouldn't be covered because of wear and tear. Lol. 4 times using it. I will never buy another product from this company.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, July 1, 2025
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you were having trouble with your Ninja SLUSHi. We will absolutely share your feedback regarding the warranty policies with the
relevant teams internally. If you need any further assistance with your product, please don’t hesitate to reach back out to our team at 1-800-365-0135.
Kind regards,
Ninja Kitchen
Thank you for taking the time to leave a review.
We're so sorry to hear that you were having trouble with your Ninja SLUSHi. We will absolutely share your feedback regarding the warranty policies with the
relevant teams internally. If you need any further assistance with your product, please don’t hesitate to reach back out to our team at 1-800-365-0135.
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
5
Don’t hesitate you need this in your life!!
on June 25, 2025
Posted by: Naomi
from Texas
Gender:Female
I finally gave in and bought the Ninja Slushi to add to all my ninja products, and once again I am not disappointed i have used it at least 5 times a week with different recipes and they all came out perfect. My daughter’s friends all bought one because they tried ours.
Written by a customer while visiting sharkninja.com