Customer reviews from sharkninja.com
Ninja - Refurbished Excellent - SLUSHi 5-in-1 Professional Frozen Drink Maker, 88 oz. Frozen Drink & Slushie Machine, 5 Preset Programs - Artic Blue & Gray
Average customer rating
4.7
(2,103 Reviews)
Rating breakdown 2,103 reviews
5 Stars
1,804
4 Stars
148
3 Stars
51
2 Stars
25
1 Star
75
94%of customers recommend this product.
(
949 out of
1,011)
Customer Reviews for Ninja - Refurbished Excellent - SLUSHi 5-in-1 Professional Frozen Drink Maker, 88 oz. Frozen Drink & Slushie Machine, 5 Preset Programs - Artic Blue & Gray
Customer Rating
5
Must buy
on June 4, 2026
Posted by: JordanN
Oh my goodness how i love this machine, we just got it to kick off our summer and we've already tried so many yummy combinations, its super easy to understand and use, its so much less noisy then expected, super easy to store, and super easy to clean!! Love love love
Written by a customer while visiting sharkninja.com
Customer Rating
5
The quality of the smoothie is outstanding
on June 4, 2026
Posted by: SusanH
My friend had one of these at her party and it made the best mixed drinks. I am considering getting one myself for making healthy family drinks as well as party favorites.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Love my slushie
on June 4, 2026
Posted by: Marci75!
from Texas
Gender:Female
Absolutely love it! It works so well and makes great beverages for adults and kiddos!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
1
Terrible product!
on June 7, 2026
Posted by: Nay Nay
from Sacramento California
Gender:Female
I was so excited to buy my slushie maker, but very disappointed in the machine itself. It takes 25 minutes to make a " milk shake", sorta , 20 minutes to make a " slushie",I used it one time and it stopped working. It would freeze product at all. So I would NOT waste your money on this item, very sad about it.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, June 8, 2026
Hi there,
Thank you for sharing your experience.
We’re devastated to hear how disappointed you’ve been with your SLUSHi maker, especially after being so excited to use it. We completely understand how frustrating it must be for the machine to take longer than expected and then stop working after just one use, that’s certainly not the experience we want for our customers. Your feedback is truly appreciated, and we’re sorry that the performance hasn’t met your expectations. We would really like the opportunity to look into this further and help get things back on track for you. Please click the link below to try our self‑troubleshooting steps. If troubleshooting is unsuccessful, someone from our team will reach out to continue assisting you.
https://support.sharkninja.com/article/FS300-Series-Ninja-Slushi-Professional-Frozen-Drink-Maker-Troubleshooting-Guide-ca?redirect=false
Kind regards,
Ninja Kitchen
Thank you for sharing your experience.
We’re devastated to hear how disappointed you’ve been with your SLUSHi maker, especially after being so excited to use it. We completely understand how frustrating it must be for the machine to take longer than expected and then stop working after just one use, that’s certainly not the experience we want for our customers. Your feedback is truly appreciated, and we’re sorry that the performance hasn’t met your expectations. We would really like the opportunity to look into this further and help get things back on track for you. Please click the link below to try our self‑troubleshooting steps. If troubleshooting is unsuccessful, someone from our team will reach out to continue assisting you.
https://support.sharkninja.com/article/FS300-Series-Ninja-Slushi-Professional-Frozen-Drink-Maker-Troubleshooting-Guide-ca?redirect=false
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
5
on June 8, 2026
Posted by: Gam Gam 47
Gender:Female
I brought this as a last minute buy and it’s been great saves a ton on slushies and mixed drinks you can make at home
Written by a customer while visiting sharkninja.com
Customer Rating
5
I love it
on June 9, 2026
Posted by: NicoleB
I love the machine, it makes all the frozen drinks, very easy to use and not noisy, it is easy and quick to maintain, I really like it for hot days
It’s high performance
Written by a customer while visiting influenster.com
Customer Rating
5
Love!
on June 10, 2026
Posted by: Mdg!
Gender:Female
Love my new slushy machine! All my friends and family want to borrow it 🤣
Written by a customer while visiting sharkninja.com