Customer reviews from sharkninja.com
Ninja - Refurbished Excellent - SLUSHi 5-in-1 Professional Frozen Drink Maker, 88 oz. Frozen Drink & Slushie Machine, 5 Preset Programs - Artic Blue & Gray
Average customer rating
4.7
(2,103 Reviews)
Rating breakdown 2,103 reviews
5 Stars
1,804
4 Stars
148
3 Stars
51
2 Stars
25
1 Star
75
94%of customers recommend this product.
(
949 out of
1,011)
Customer Reviews for Ninja - Refurbished Excellent - SLUSHi 5-in-1 Professional Frozen Drink Maker, 88 oz. Frozen Drink & Slushie Machine, 5 Preset Programs - Artic Blue & Gray
Customer Rating
1
Brand new machine and the motor stalls everytime!
on May 9, 2026
Posted by: Ashly16
from Washington
Gender:Female
Have tried 7 times using simple hawaiian punch and motor stalls every time. This machine is brand new out of the box.
Response from sharkninja.comBy Sharkninja, May 12, 2026
Hi Ashly,
We regret hearing about your experience. That’s definitely not the kind of performance you should be seeing, especially with a brand‑new unit. It’s frustrating to run into repeated stalling, even after multiple attempts. We’d recommend taking a look at our self-help troubleshooting guide here:
https://support.sharkninja.com/article/FS300-Series-Ninja-Slushi-Professional-Frozen-Drink-Maker-Troubleshooting-Guide-ca
If the issue continues after going through the guide, please follow the directions provided at the end so we can review your case further and assist with next steps.
Kind Regards,
Ninja Kitchen
We regret hearing about your experience. That’s definitely not the kind of performance you should be seeing, especially with a brand‑new unit. It’s frustrating to run into repeated stalling, even after multiple attempts. We’d recommend taking a look at our self-help troubleshooting guide here:
https://support.sharkninja.com/article/FS300-Series-Ninja-Slushi-Professional-Frozen-Drink-Maker-Troubleshooting-Guide-ca
If the issue continues after going through the guide, please follow the directions provided at the end so we can review your case further and assist with next steps.
Kind Regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
5
Easy to use and clean
on May 10, 2026
Posted by: Ang50
Gender:Female
I received this a week ago as a Morher’s Day present. It is easy to use and clean. I thought it would be more difficult to take apart and clean. My daughter used it to make slushies out of soda, juice, and milkshakes with chocolate milk. We use it almost everyday.
Written by a customer while visiting sharkninja.com
Customer Rating
4
Handy, quick, efficient but no so much for cleanin
on May 15, 2026
Posted by: Alex24
from Boston
Bought this as a birthday gift. Absolutely a gem. I was making frozen drinks nonstop for Mother’s Day. The only drawback is the cleaning. It says dishwasher safe but the compartment traps water leaving some dirty water behind ant cleaning by hand can be time consuming but overall 4/5
Written by a customer while visiting sharkninja.com
Customer Rating
5
10/10
on May 16, 2026
Posted by: SarahA
The best consistency for margaritas!! I’m obsessed especially to make frozen juices! The Maintenance on this machine could not be any easier! It’s strong, so should be pretty durable, i’ve been using it everyday! Super easily to add and watch ingredients blend! No shard blade for safety concerns!
Written by a customer while visiting influenster.com
Customer Rating
5
Summer Upgrade!
on May 16, 2026
Posted by: SashaG
This Nija Slushie Professional is the best purchase I have made!! It has rapid cooling technology that freezes your drinks in no time!! No adding water or ice. You literally pour in the drink of choice and go! You will have a slushie in no time! There is a spike slushie option to make alcoholic slushies
Written by a customer while visiting influenster.com
Customer Rating
5
Summer is right around the corner ✨
on May 19, 2026
Posted by: KimberlyT
Im absolutely obsessed our ninja maker, it only took 35 minutes to make a full batch of almost 8 cups, which is the max. I highly recommend chilling your drinks before pouring them into the maker it would speed things up mine would’ve had taken 20 minutes if I had done that, however I really liked that it was very easy to use and the cleaning was a breeze, which I wasn’t expecting. I also appreciate that it wasn’t too heavy to move around, and the material is extremely sturdy, not cheaply made. I’m looking forward to making margaritas this 4th July.
Written by a customer while visiting influenster.com
Customer Rating
5
Ninja Slushi Saves the Party
on May 22, 2026
Posted by: BryanB
We love using our Ninja Slushi! We made orange dreamsicle slushies for the party for 8 year olds. It was an instant hit and a fun treat for the kids. Cleanup is a breeze and no orange stains were left on the machine after either. So many possibilities to make with this machine! Buy with confidence.
Written by a customer while visiting influenster.com
Customer Rating
3
both love and hate
on May 23, 2026
Posted by: 26/05/21
from tx
Gender:Male
Used it twice. The second time I used mango + Sprite + pineapple. All juice + soda. The result turned out like this, see the picture. Does it color that easily? I’ll list the materials I used and take photos later.
I would recommend this to a friend!
Response from sharkninja.comBy SharkNinja, May 31, 2026
Hi there,
Thank you for taking the time to leave a review.
We’re sorry to hear about the result you experienced, as this isn’t what we would expect.
From your description, ingredients like mango and pineapple are highly pigmented and when combined with soda can sometimes leave light residue or temporary staining. This should not be excessive and is usually removable. Cleaning with warm soapy water or a mild vinegar rinse can help, and rinsing promptly after use is recommended.
For more guidance, please visit:
https://support.sharkninja.com/product/ninja-slushi-professional-frozen-drink-maker/01tHs00000D0UYJIA3?redirect=false
If the issue continues, please contact our team so we can review this further:
https://support.sharkninja.com/contact-us
Kind regards,
Ninja Kitchen
Thank you for taking the time to leave a review.
We’re sorry to hear about the result you experienced, as this isn’t what we would expect.
From your description, ingredients like mango and pineapple are highly pigmented and when combined with soda can sometimes leave light residue or temporary staining. This should not be excessive and is usually removable. Cleaning with warm soapy water or a mild vinegar rinse can help, and rinsing promptly after use is recommended.
For more guidance, please visit:
https://support.sharkninja.com/product/ninja-slushi-professional-frozen-drink-maker/01tHs00000D0UYJIA3?redirect=false
If the issue continues, please contact our team so we can review this further:
https://support.sharkninja.com/contact-us
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com