Customer reviews from sharkninja.com
Ninja - Refurbished Excellent - SLUSHi 5-in-1 Professional Frozen Drink Maker, 88 oz. Frozen Drink & Slushie Machine, 5 Preset Programs - Artic Blue & Gray
Average customer rating
4.7
(2,103 Reviews)
Rating breakdown 2,103 reviews
5 Stars
1,804
4 Stars
148
3 Stars
51
2 Stars
25
1 Star
75
94%of customers recommend this product.
(
949 out of
1,011)
Customer Reviews for Ninja - Refurbished Excellent - SLUSHi 5-in-1 Professional Frozen Drink Maker, 88 oz. Frozen Drink & Slushie Machine, 5 Preset Programs - Artic Blue & Gray
Customer Rating
2
Questionable longevity
on April 25, 2026
Posted by: Jade0122
Gender:Female
I have owned this product for two years but have used it fewer than 15 times. Despite this minimal use, the unit failed to power on when I attempted to use it a few days ago. While I appreciate the discount offered during my call, I am disappointed that the product failed so quickly outside of the one-year warranty period.
I genuinely enjoyed this product, but I am hesitant to purchase a replacement given the lack of longevity with my current machine.
I genuinely enjoyed this product, but I am hesitant to purchase a replacement given the lack of longevity with my current machine.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, April 29, 2026
Hi Jade,
Thank you for taking the time to leave a review.
Your experience hasn’t reflected the high standard of service we aim to provide, and we’re really sorry. We completely understand how disappointing it is for a product to stop working after such limited use. We do appreciate you sharing your honest feedback regarding the warranty period and your concerns about longevity. While we’re glad our team was able to offer a discount, we understand that it doesn’t fully make up for the inconvenience or rebuild confidence right away. Thank you again for letting us know how you feel. We genuinely appreciate your support and hope to earn back your trust in the future.
Kind regards,
Ninja Kitchen
Thank you for taking the time to leave a review.
Your experience hasn’t reflected the high standard of service we aim to provide, and we’re really sorry. We completely understand how disappointing it is for a product to stop working after such limited use. We do appreciate you sharing your honest feedback regarding the warranty period and your concerns about longevity. While we’re glad our team was able to offer a discount, we understand that it doesn’t fully make up for the inconvenience or rebuild confidence right away. Thank you again for letting us know how you feel. We genuinely appreciate your support and hope to earn back your trust in the future.
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
5
Excellent Product!!
on April 26, 2026
Posted by: Shamika
Gender:Female
The Best! Excellent product and great for family. Glad we decided on this machine, can use year round.
Written by a customer while visiting sharkninja.com
Customer Rating
5
A lot of features.
on April 28, 2026
Posted by: Gingerkid
Gender:Female
Absolutely happy I got this. Works wonderfully and brings a nice iced drink for the hotter days in the south.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great Features
on May 1, 2026
Posted by: Hunny bunny1875
from Bessemer Al
Gender:Female
I just love my Ninja Slushi well worth the money 🥰🥰
Written by a customer while visiting sharkninja.com
Customer Rating
5
on May 2, 2026
Posted by: bshk
I am very happy with the machine and guide given with it!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great Buy
on May 3, 2026
Posted by: Poopy
from Michigan
Gender:Female
This machine definitely lives up to the hype. I've made some great beverages.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Love it
on May 3, 2026
Posted by: Leona 11
from Florissant mo
Gender:Female
[This review was collected as part of a promotion.] Love it thank you. Have not tryout as of May 32026
Written by a customer while visiting sharkninja.com
Customer Rating
5
Fast freezing time
on May 5, 2026
Posted by: Outthereworking
from Ny
Gender:Male
[This review was collected as part of a promotion.] Love this. Just as it says. Very fast at freezing.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com