Customer reviews from sharkninja.com
Ninja - Refurbished Excellent - SLUSHi 5-in-1 Professional Frozen Drink Maker, 88 oz. Frozen Drink & Slushie Machine, 5 Preset Programs - Artic Blue & Gray
Average customer rating
4.7
(2,212 Reviews)
Rating breakdown 2,212 reviews
5 Stars
1,901
4 Stars
154
3 Stars
52
2 Stars
28
1 Star
77
94%of customers recommend this product.
(
985 out of
1,050)
Customer Reviews for Ninja - Refurbished Excellent - SLUSHi 5-in-1 Professional Frozen Drink Maker, 88 oz. Frozen Drink & Slushie Machine, 5 Preset Programs - Artic Blue & Gray
Customer Rating
5
Great buy!
on January 10, 2026
Posted by: Omen
Gender:Male
Used one of these at a family holiday and had to get one.
The unit is easy to use, easy to clean, and you can use just about anything to make drinks. Wife and I are very happy with the purchase.
The unit is easy to use, easy to clean, and you can use just about anything to make drinks. Wife and I are very happy with the purchase.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
on January 9, 2026
Posted by: Leeza
I bought mine after Christmas and I love it so much I want to give this 10 stars.
Written by a customer while visiting sharkninja.com
Customer Rating
5
on January 9, 2026
Posted by: Mrsbrimmer3
Gender:Female
I love it. Very user friendly. Easy to clean and the consistency of the drinks are prefect. Great Christmas gift to myself
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
2
MOLD
on January 8, 2026
Posted by: JackieV
MOLD ISSUES -I’m upset about the design of this product. We clean right after each use. I noticed nasty mold. I’m allergic to mold. I’ve tried everything to clean this and for the money spent on this is ridiculous with how it gets trapped in the creases. This product should have a recall! Very upset for price paid now can’t use the machine due to mold trapped will not come out of the creases. I’ve used a waterpiker wasn’t successful My rating is low due to poor quality of making of the machine.
Response from sharkninja.comBy SharkNinja, January 10, 2026
Hi Jackie,
Thank you for taking the time to share your feedback.
We’re sorry to hear about the mold issue you’ve experienced with your SLUSHi and understand how concerning this must be, especially given your allergy and the difficulty cleaning the creases. This isn’t the experience we want our customers to have, and we’re eager to help here.
Please press the link to learn more about how to clean and care for your SLUSHi: https://support.sharkninja.com/article/FS300-Ninja-Slushi-Professional-Frozen-Drink-Maker---Disassembly--Cleaning-ca. You can also use the Contact Us option at the bottom of the webpage for assistance with finding replacement parts if needed.
Kind regards,
Ninja Kitchen US
Thank you for taking the time to share your feedback.
We’re sorry to hear about the mold issue you’ve experienced with your SLUSHi and understand how concerning this must be, especially given your allergy and the difficulty cleaning the creases. This isn’t the experience we want our customers to have, and we’re eager to help here.
Please press the link to learn more about how to clean and care for your SLUSHi: https://support.sharkninja.com/article/FS300-Ninja-Slushi-Professional-Frozen-Drink-Maker---Disassembly--Cleaning-ca. You can also use the Contact Us option at the bottom of the webpage for assistance with finding replacement parts if needed.
Kind regards,
Ninja Kitchen US
Written by a customer while visiting sharkninja.com
Customer Rating
5
Love everything about it !!!!
on January 8, 2026
Posted by: Golden114
from Spring Texas
Gender:Female
This customer did not provide a text review.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Happy Adult
on January 7, 2026
Posted by: My everything
from Virginia
Gender:Female
Bought it for my daughter for Christmas and she loves itshe make so many different kinds of drinks
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great for home parties !
on January 7, 2026
Posted by: Ezee78
Gender:Male
Perfect for home get togethers!! The spikes slushy is perfect .
Written by a customer while visiting sharkninja.com
Customer Rating
4
CChristmas present
on January 5, 2026
Posted by: suezlf
from Gloversville, NY
Gender:Female
I received this as a Christmas gift and I absolutely love it! I’m a frozen coke addict and having this machine has made my life so much easier. Now whenever I feel like having a frozen coke, instead of having to get in my car and drive around looking for a slurpee machine that’s up and running, I just walk into the kitchen, pour in a few cans of Coke and presto! Minutes later I have a delicious frozen coke. Again, I love it!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com