Customer reviews from sharkninja.com
Ninja - Refurbished Excellent - SLUSHi 5-in-1 Professional Frozen Drink Maker, 88 oz. Frozen Drink & Slushie Machine, 5 Preset Programs - Artic Blue & Gray
Average customer rating
4.7
(2,059 Reviews)
Rating breakdown 2,059 reviews
5 Stars
1,769
4 Stars
146
3 Stars
48
2 Stars
23
1 Star
73
94%of customers recommend this product.
(
935 out of
994)
Customer Reviews for Ninja - Refurbished Excellent - SLUSHi 5-in-1 Professional Frozen Drink Maker, 88 oz. Frozen Drink & Slushie Machine, 5 Preset Programs - Artic Blue & Gray
Customer Rating
5
Awesome
on March 23, 2026
Posted by: Rocki
from Dallas, TX
Gender:Female
I bought my Ninja a few weeks ago.... and LOVE IT!!
This edition is beautiful (Marilyn Monroe edition) looking - with the gold accent.
I look forward to creating many recipes 😋
This edition is beautiful (Marilyn Monroe edition) looking - with the gold accent.
I look forward to creating many recipes 😋
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
1
Huge let down
on March 27, 2026
Posted by: Poppy 2606
from Mn
Gender:Male
Not sure if I have a faulty machine or what but my machine won’t dispense any kind of slush. I’ve tried multiple liquid types all sugar levels all tips in the booklet. Nothing will dispense no matter how low you turn the chill setting. Debated 2 years on buying this and wanted it so bad but now it’s just an expensive piece for the dumpster.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, March 30, 2026
Hi there,
Thank you for taking the time to leave a review.
We’re devastated to hear that your machine isn’t dispensing slush, especially after looking forward to it for so long. We understand how frustrating this experience must be, this definitely isn’t the performance we want for you. We’d love to take a closer look at what’s going on and help get your machine working properly. Please visit our support page via the link below, where you’ll find step-by-step guidance to troubleshoot and resolve the problem. Our team is here to support you every step of the way.
https://support.sharkninja.com/global-search/fs300
Kind regards,
Ninja Kitchen
Thank you for taking the time to leave a review.
We’re devastated to hear that your machine isn’t dispensing slush, especially after looking forward to it for so long. We understand how frustrating this experience must be, this definitely isn’t the performance we want for you. We’d love to take a closer look at what’s going on and help get your machine working properly. Please visit our support page via the link below, where you’ll find step-by-step guidance to troubleshoot and resolve the problem. Our team is here to support you every step of the way.
https://support.sharkninja.com/global-search/fs300
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
5
on April 3, 2026
Posted by: Chuck55
from Minnesota
Gender:Male
Haven’t used it a lot yet but it works great! Just need to set your machine the way you like it which is usually done right away but you can tweak it by setting the cold temperature up or down.
Written by a customer while visiting sharkninja.com