Customer reviews from sharkninja.com
Ninja - Refurbished Excellent - SLUSHi 5-in-1 Professional Frozen Drink Maker, 88 oz. Frozen Drink & Slushie Machine, 5 Preset Programs - Artic Blue & Gray
Average customer rating
4.7
(2,059 Reviews)
Rating breakdown 2,059 reviews
5 Stars
1,769
4 Stars
146
3 Stars
48
2 Stars
23
1 Star
73
94%of customers recommend this product.
(
935 out of
994)
Customer Reviews for Ninja - Refurbished Excellent - SLUSHi 5-in-1 Professional Frozen Drink Maker, 88 oz. Frozen Drink & Slushie Machine, 5 Preset Programs - Artic Blue & Gray
Customer Rating
5
Love this machine!!
on February 16, 2026
Posted by: Jay28
Gender:Female
I got this as an early birthday gift and I absolutely love it. There is a little trial and error with certain recipes, but with the recipe book of tips and tricks and multiple online forums it’s easy to overcome.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
1
Get an extended warranty!!!
on February 17, 2026
Posted by: Jaxs512
from Covington, WA
Gender:Female
I was so excited to buy this machine shortly after it came out in the summer of 2024. We loved it. Recently it started leaking a brown substance from the bottom. Unfortunately my warranty is expired & the only choice I have is to trash it - and/or invest in a brand new machine. I am heartbroken. This machine is a bit pricey to only last 18 months. Not sure that I want to spend this kind of money on a replacement or any other Ninja products with such a short lifespan.
No, I would not recommend this to a friend.
Response from sharkninja.comBy Sharkninja, February 20, 2026
Hi Jax,
Thank you for taking the time to share your experience. Feeling excited about a new machine, enjoying it for over a year, and then discovering a brown leak from the bottom, especially once the warranty has expired, can be incredibly disappointing. Investing in a product you loved only to face an issue like this after 18 months is understandably disheartening, and your concerns about longevity and value carry a lot of weight. Feedback like yours is truly important, and it will be passed along to the relevant teams for review.
Kind Regards,
Ninja Kitchen.
Thank you for taking the time to share your experience. Feeling excited about a new machine, enjoying it for over a year, and then discovering a brown leak from the bottom, especially once the warranty has expired, can be incredibly disappointing. Investing in a product you loved only to face an issue like this after 18 months is understandably disheartening, and your concerns about longevity and value carry a lot of weight. Feedback like yours is truly important, and it will be passed along to the relevant teams for review.
Kind Regards,
Ninja Kitchen.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Best Margaritas
on February 21, 2026
Posted by: Anonymous
from Novi Mi
Gender:Female
The best margaritas ever!!!!!!
I put the tequila in last!!!
I put the tequila in last!!!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great machine
on February 27, 2026
Posted by: Jetta
from Fairfield ca
Gender:Female
I have only use the machine once but I must say I love it so far, all my guests were impressed!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Easy To use and clean
on March 8, 2026
Posted by: *PJ*
from Des Moines IA
Gender:Female
I had been debating about buying this, finally decided to get it. My husband and I are really enjoying this and it will be great this summer!
Easy to use and clean, can't wait to enjoy frozen drinks this summer.
Easy to use and clean, can't wait to enjoy frozen drinks this summer.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Party Perfect
on March 9, 2026
Posted by: Buttons
from DC
Gender:Female
I received my Ninja as a housewarming gift and I absolutely love it!!! We opened it immediately and enjoyed every slushie made. I highly recommend
Written by a customer while visiting sharkninja.com
Customer Rating
5
A must have
on March 10, 2026
Posted by: Knothead
Got this for my daughter's birthday. She so loves it. Use almost every day.
Written by a customer while visiting sharkninja.com
Customer Rating
5
So much fun!
on March 11, 2026
Posted by: LJH08
from Bowie, MD
Gender:Female
Got the MM Slushi a few weeks ago and it has been so much fun! Easy to use, easy to clean, and will be especially fun for the summer.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com