Customer reviews from sharkninja.com
Ninja - Refurbished Excellent - SLUSHi 5-in-1 Professional Frozen Drink Maker, 88 oz. Frozen Drink & Slushie Machine, 5 Preset Programs - Artic Blue & Gray
Average customer rating
4.7
(2,059 Reviews)
Rating breakdown 2,059 reviews
5 Stars
1,769
4 Stars
146
3 Stars
48
2 Stars
23
1 Star
73
94%of customers recommend this product.
(
935 out of
994)
Customer Reviews for Ninja - Refurbished Excellent - SLUSHi 5-in-1 Professional Frozen Drink Maker, 88 oz. Frozen Drink & Slushie Machine, 5 Preset Programs - Artic Blue & Gray
Customer Rating
5
Beautiful
on January 27, 2026
Posted by: Ci22
the color is beautiful stone and gold and so I had to buy the creami scoop and swirl maker as well #2beautiful 2useyet!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great features
on January 28, 2026
Posted by: LadyyC
from Wisconsin
Gender:Female
I always wanted one an I finally got it an I'm in love with it glad I purchased it
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Amazing!
on January 29, 2026
Posted by: Susan2026
Gender:Female
I have only used this once but it made the perfect pina coladas. The machine was easy to take apart and clean. The machine itself is beautiful!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Easy to use, easy to clean! We love our SLUSHi!
on January 30, 2026
Posted by: neotins
from WI
We've used this thing every single day since it arrived. We absolutely love it! Cleaning it is SUPER easy. We do a quick rinse every time it's used, and do a thorough rinse every couple of days, or whenever we switch it up, i.e. slushi to milkshake, etc.
I am worried about the longevity of the front handle/dispenser that's effectively glued to the front of the reservoir, but only time will tell. As it is, we're making sure not to pry on the handle too hard whenever dispensing, and are being careful not to pull/pry on it when rinsing out the reservoir. The travel bag that came with our bundle works very well as a dust cover, when we're not using it.
Soda slushis are so easy, no extra ingredients, just grab a 2 liter (or 4-5 cans) of your favorite (not low sugar/diet) soda, hit the slush button, and you're good to go! I can't believe we waited this long to get one. Simply amazing!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
1
Not working properly, doesn't get cold enough
on January 30, 2026
Posted by: Doug54
from Lakeville, MN
Gender:Male
The machines temperature setting goes no higher than 3 even if I set it all the way up. The first 3 light go solid, but anything about that just stays flashing. The freezing cylinder seems to cycle on and off. I tried to make a milkshake, but it doesn't get any thicker than cold chocolate milk.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, January 31, 2026
Hi Doug,
Thank you for taking the time to share your feedback with us.
We’re truly sorry to hear about the issues you’re experiencing with the temperature settings and freezing performance, as we know how disappointing this can be. We appreciate you providing these details, such as the machine not going past level 3, the lights continuing to flash, and the mixture not thickening beyond a cold liquid. That certainly sounds incredibly frustrating, and we’ll be sure to pass your feedback along to our product team.
In the meantime, we recommend trying our troubleshooting guide, which addresses temperature behavior, freezing cycles, and consistency concerns:
https://support.sharkninja.com/article/FS300-Series-Ninja-Slushi-Professional-Frozen-Drink-Maker-Troubleshooting-Guide-ca
If the issue continues, the guide will direct you to our customer service team for further assistance.
Kind regards,
Ninja Kitchen
Thank you for taking the time to share your feedback with us.
We’re truly sorry to hear about the issues you’re experiencing with the temperature settings and freezing performance, as we know how disappointing this can be. We appreciate you providing these details, such as the machine not going past level 3, the lights continuing to flash, and the mixture not thickening beyond a cold liquid. That certainly sounds incredibly frustrating, and we’ll be sure to pass your feedback along to our product team.
In the meantime, we recommend trying our troubleshooting guide, which addresses temperature behavior, freezing cycles, and consistency concerns:
https://support.sharkninja.com/article/FS300-Series-Ninja-Slushi-Professional-Frozen-Drink-Maker-Troubleshooting-Guide-ca
If the issue continues, the guide will direct you to our customer service team for further assistance.
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
5
Awesome So Smooth
on January 31, 2026
Posted by: JustLL
I love it. It is everything I hoped for. Im stull working on getting my spiked slushes just right.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Family favorite
on February 2, 2026
Posted by: BLOVE15
from Turbeville SC
Gender:Male
Had this slushie a month now and we are enjoying it so much. From slushies to frappe to milkshakes. Everything has turned out so well and it's easy to use and to clean. Great investment that we will enjoy for a long time
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great gift!!!
on February 3, 2026
Posted by: Sam28
from Pickerington Oh
Gender:Female
We got one has a gift, then gifted my mom & stepdad one for their 20th anniversary. It's great. We've made, piña coladas, margaritas, and root beer floats so far. The kids love the root beer floats. You can adjust the temperature settings and that changes the thickness of the slushy. Can't wait to try milkshakes!!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com