Customer reviews from sharkninja.com
Ninja - Refurbished Excellent - SLUSHi 5-in-1 Professional Frozen Drink Maker, 88 oz. Frozen Drink & Slushie Machine, 5 Preset Programs - Artic Blue & Gray
Average customer rating
4.7
(2,018 Reviews)
Rating breakdown 2,018 reviews
5 Stars
1,732
4 Stars
145
3 Stars
48
2 Stars
23
1 Star
70
94%of customers recommend this product.
(
912 out of
968)
Customer Reviews for Ninja - Refurbished Excellent - SLUSHi 5-in-1 Professional Frozen Drink Maker, 88 oz. Frozen Drink & Slushie Machine, 5 Preset Programs - Artic Blue & Gray
Customer Rating
1
on January 16, 2026
Posted by: Tashia
from Baton Rouge
Gender:Female
[This review was collected as part of a promotion.] Never got a chance to try it because it’s so- called got lost in fedx. inventory and I really like that color! But you guys are replacement with something else so thank you.
I would recommend this to a friend!
Response from sharkninja.comBy SharkNinja, January 16, 2026
Hi Tashia,
Thank you for taking the time to leave a review.
We’re truly devastated to hear that your Ninja original order was lost in transit, and that you didn’t get the chance to experience the color you were really excited about. We understand how disappointing and frustrating this must have been, and we sincerely apologize for the inconvenience it caused.
Please know that we genuinely appreciate you giving us the opportunity to make things right. Your experience and feedback matter to us, and we will be sure to share your review with the appropriate teams so we can continue improving.
If there’s anything more we can do to support you or help turn this experience around, we’d love to hear from you. Our Customer Care team is always here and ready to assist at https://support.sharkninja.com/contact-us.
Kind regards,
Ninja Kitchen NA.
Thank you for taking the time to leave a review.
We’re truly devastated to hear that your Ninja original order was lost in transit, and that you didn’t get the chance to experience the color you were really excited about. We understand how disappointing and frustrating this must have been, and we sincerely apologize for the inconvenience it caused.
Please know that we genuinely appreciate you giving us the opportunity to make things right. Your experience and feedback matter to us, and we will be sure to share your review with the appropriate teams so we can continue improving.
If there’s anything more we can do to support you or help turn this experience around, we’d love to hear from you. Our Customer Care team is always here and ready to assist at https://support.sharkninja.com/contact-us.
Kind regards,
Ninja Kitchen NA.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Gotta love it!
on January 17, 2026
Posted by: Jo19
from Texaa
Gender:Female
Love this machine. My slushy drinks freezes quickly. Cleaning is also a breeze!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com