Customer reviews from sharkninja.com
Ninja - Refurbished Excellent - SLUSHi 5-in-1 Professional Frozen Drink Maker, 88 oz. Frozen Drink & Slushie Machine, 5 Preset Programs - Artic Blue & Gray
Average customer rating
4.7
(2,059 Reviews)
Rating breakdown 2,059 reviews
5 Stars
1,769
4 Stars
146
3 Stars
48
2 Stars
23
1 Star
73
94%of customers recommend this product.
(
935 out of
994)
Customer Reviews for Ninja - Refurbished Excellent - SLUSHi 5-in-1 Professional Frozen Drink Maker, 88 oz. Frozen Drink & Slushie Machine, 5 Preset Programs - Artic Blue & Gray
Customer Rating
2
on September 26, 2025
Posted by: Agent 007
This product will not work effectively if you have a large gathering at your function. It takes too long to make a batch of margaritas. I bought and tried it out before having company. I returned it the next day.
Response from sharkninja.comBy SharkNinja, September 27, 2025
Hi there, Thank you for your feedback. We're sorry to hear the product didn’t meet your expectations for your event. We understand how disappointing that can be and truly appreciate you taking the time to share your experience. If you have any questions or would like to learn more about other models that might be better suited for your needs, our Customer Service team is here to help at 1 800 365 0135
Monday to Friday 9am to 9pm EST
Saturday 9am to 6pm EST
Kind regards, Ninja Kitchen
Monday to Friday 9am to 9pm EST
Saturday 9am to 6pm EST
Kind regards, Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
5
Excellent
on September 27, 2025
Posted by: Bandit4200
from Florida
Gender:Male
Very happy with this product, excellent, slushy slushy slushy all day everyday from wine to soda
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great easy to clean amazing
on October 2, 2025
Posted by: Gili
Gender:Female
Easy to use easy to clean nothing complicated about this item it is amazing great product the sushi’s were amazing we had them with dinner just beautiful great price
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
1
on October 7, 2025
Posted by: david darian verba
Gender:Male
Poor Quality – Stained After Just 3 Uses!
Honestly, I’m very disappointed with the Ninja SLUSHi. I used it only three times, and now the container is permanently stained. No matter how much I wash or scrub it, the marks won’t come off. It looks dirty and worn out after just a few uses — that’s unacceptable for a product at this price.
This is clearly poor-quality material. I expected something durable and easy to clean, not a product that looks ruined after minimal use. Total waste of money. I do not recommend it.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, October 7, 2025
Hi David,\nThank you for sharing your experience .We’re truly saddened to hear that your SLUSHi container became stained after just a few uses. That’s definitely not the quality or durability we aim to deliver, and we understand how disappointing it is when a product doesn’t meet expectations.\nYour feedback is incredibly valuable, and we’ve shared it with our product team to help improve future designs and materials. In the meantime, our Customer Support team would love the opportunity to assist you directly and explore options to make this right.\nPlease reach out to us at 1-800-365-0135 with your purchase details, and we’ll do our best to help.\nThank you again for your honesty and for being part of the Ninja community.\n\nWarm regards,\nNinja Kitchen US
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great for after school
on October 9, 2025
Posted by: Green machine
from Indiana
Gender:Female
[This review was collected as part of a promotion.] We use everyday my twins have slushies daily after school
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
On Demand Slush is Great!
on October 12, 2025
Posted by: sdreyer
from Clarksville, TN
Gender:Male
We’ve had fun trying everything from soda to alcoholic drinks and have really enjoyed the fine slush it produces.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Best money ever spent!
on October 14, 2025
Posted by: Shett77
I purchased this 3 weeks ago and it hasn’t been turned off. Best money I’ve ever spent.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Best Slush Drinks
on October 21, 2025
Posted by: jmdjmd
Gender:Male
I bought the SLUSHI to replace my Margaritaville Slush drink machine. I like my SLUSHI a whole lot more than the Margaritaville because I don't have to deal with the ice and the texture is so much better with the SLUSHI. If you have been sitting on the fence, jump off that fence and bring home the SLUSHI, you wont regret it.
Written by a customer while visiting sharkninja.com