Customer reviews from sharkninja.com
Ninja - Refurbished Excellent - SLUSHi 5-in-1 Professional Frozen Drink Maker, 88 oz. Frozen Drink & Slushie Machine, 5 Preset Programs - Artic Blue & Gray
Average customer rating
4.7 out of 5
4.7
(2,060 Reviews)
Open Ratings Snapshot
Rating breakdown 2,060 reviews
5 Stars
1,769
4 Stars
146
3 Stars
49
2 Stars
23
1 Star
73
94%of customers recommend this product. 
(
935 out of 994
)
Best Buy Privacy Policy
Customer Reviews for Ninja - Refurbished Excellent - SLUSHi 5-in-1 Professional Frozen Drink Maker, 88 oz. Frozen Drink & Slushie Machine, 5 Preset Programs - Artic Blue & Gray
Customer Rating
5 out of 5
5
We LOVE the SLUSHI!!
on March 10, 2025
Posted by: BearClanHollow
from Monroe, TN
Gender:Male
We wanted one of these when they first came out but procrastinated until they were out of stock. So we were very excited to see they were back in-stock and ordered one immediately! We have always dreamed of having a soft serve ice cream maker and a slushi machine and with this wonderful product we have both. Because it is will winter where we are we have not been able to use it much but the few times we have it has gone way above our expectations. We have made a cranberry slushi, a caramel frappe, and strawberry milkshakes. Everyone was easy to make and turned out wonderful. We cannot wait for summer to get here so we can have treats more often. The directions are easy to follow and cleanup is amazingly simple. The only downside is that YES the Slushi is a beast of a machine! It takes up a sizable area of counter space and it is quite heavy. For those reasons I would suggest that you plan ahead and have an area of counter space that you can dedicate to this machine. It is just too heavy to move from storage to counter and then back. But do not let the foot print or weight deter you from getting this wonderful machine! If you have ever dreamed of having your own soft serve machine or slushi machine then you have to get one of these. You will not be disppointed!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
1 out of 5
1
on March 10, 2025
Posted by: THall
Not really happy with product. Does not freeze as stated. Not able to add a little alcohol to machine when making drinks.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinjaMarch 12, 2025
Hello,
Thank you for taking the time to leave a review.

We're so sorry to hear that you’re having trouble with your Ninja SLUSHi. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you.
Written by a customer while visiting sharkninja.com
Customer Rating
5 out of 5
5
Fun, user-friendly drink machine
on March 10, 2025
Posted by: Trent G
from Kansas
Gender:Male
Works great once you figure it out and get your recipe dialed in. If making alcohol drinks, add at least 2 cups of water to a full tank of mix...otherwise you will be waiting hours and just be disappointed because it won't freeze. Add says is 88oz but it isn't. Max fill line Cleary says 64oz max capacity.
Written by a customer while visiting sharkninja.com
Customer Rating
5 out of 5
5
Love it!!!!
on March 11, 2025
Posted by: Meme2618
from Saginaw, MI
Gender:Female
I received my package last weekend and my children and I have enjoyed it every day!!! They love making new things with me and helping me clean it since it’s so easy to do!
Written by a customer while visiting sharkninja.com
Customer Rating
5 out of 5
5
The ish
on March 11, 2025
Posted by: Andi
from Paducah, KY
Gender:Male
I got mine last week, I make me a sushi as soon I come home from work.
Written by a customer while visiting sharkninja.com
Customer Rating
5 out of 5
5
Super fun to use
on March 11, 2025
Posted by: Momleficent
Bought for the family room, was concerned about the size. Pleasantly suprised at how compact and quiet it is. So far we have only made a Baja blast slushy and milkshakes. It took far less time than we expected for it to be ready. Super easy to clean and use. Highly recommend it.
Written by a customer while visiting sharkninja.com
Customer Rating
5 out of 5
5
Great Ninja
on March 13, 2025
Posted by: Judy57
from Alvaton, Ky
Gender:Female
We LOVE our Ninja professional drink machine. We have made so many wonderful drinks in it. All of the Ninja products are wonderful
Written by a customer while visiting sharkninja.com
Customer Rating
3 out of 5
3
I don't want to not like it
on March 14, 2025
Posted by: BAAAM2004
from MI
Gender:Female
I have been having the issue of it running and shutting off with 5 minutes as well as not freezing. But when it works it works well and I love it! When it works
Response from sharkninja.comBy SharkNinjaMarch 18, 2025
Hello,

Thank you for taking the time to provide your feedback.

Something doesn’t seem quite right about how your product is performing; we’d like to make sure it’s working as it should. Please give our team a call at 1-800-365-0135 so we can help with this.

Kind regards,

Ninja Kitchen
Written by a customer while visiting sharkninja.com
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