Customer reviews from sharkninja.com
Ninja - Refurbished Excellent - SLUSHi 5-in-1 Professional Frozen Drink Maker, 88 oz. Frozen Drink & Slushie Machine, 5 Preset Programs - Artic Blue & Gray
Average customer rating
4.7
(2,178 Reviews)
Rating breakdown 2,178 reviews
5 Stars
1,871
4 Stars
151
3 Stars
52
2 Stars
27
1 Star
77
94%of customers recommend this product.
(
978 out of
1,042)
Customer Reviews for Ninja - Refurbished Excellent - SLUSHi 5-in-1 Professional Frozen Drink Maker, 88 oz. Frozen Drink & Slushie Machine, 5 Preset Programs - Artic Blue & Gray
Customer Rating
1
Do Not Recommend
on December 25, 2025
Posted by: abgroove
from Dallas, GA
Gender:Male
It made a slush the first time I used it, but not since. I've followed recipes, joined groups to get help, nothing worked. Drinks get cold, but nary a kick off ice. I've let it run for 5+ hours without success.
Response from sharkninja.comBy SharkNinja, December 29, 2025
Hi there,
Thank you for sharing your experience. It sounds incredibly frustrating, especially after putting in so much effort to make it work. We truly regret the inconvenience this has caused and completely understand how disappointing this must feel. To help resolve the issue, please use the link provided to troubleshoot the problem. https://support.sharkninja.com/en-CA/article/FS300-Series-Ninja-Slushi-Professional-Frozen-Drink-Maker-Troubleshooting-Guide-ca. If the steps don’t resolve it, follow the directions at the end of the guide for next steps.
Kind Regards,
Ninja Kitchen US.
Thank you for sharing your experience. It sounds incredibly frustrating, especially after putting in so much effort to make it work. We truly regret the inconvenience this has caused and completely understand how disappointing this must feel. To help resolve the issue, please use the link provided to troubleshoot the problem. https://support.sharkninja.com/en-CA/article/FS300-Series-Ninja-Slushi-Professional-Frozen-Drink-Maker-Troubleshooting-Guide-ca. If the steps don’t resolve it, follow the directions at the end of the guide for next steps.
Kind Regards,
Ninja Kitchen US.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great Features
on December 24, 2025
Posted by: Nickb3
from Detroit, Michigan
Gender:Female
Love the product so glad I purchased it! Making milkshakes and slushies have been great.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
MATCHA NINJA SLUSHIE
on December 13, 2025
Posted by: YONNA
from GEORGIA
Gender:Female
I HAVEN'T BEEN ABLE TO USE IT YET BECAUSE ITS A CHRISTMAS GIFT TO MYSELF BUT I KNOW I WILL LOVE IT ITS SO PRETTY REALLY WANTED THE PINK ONE BUT THEY WERE SOLD OUT BUT I LOVE THIS GREEN AND PINK COLOR ONE AS WELL I CANT WAIT TO USE IT
Written by a customer while visiting sharkninja.com
Customer Rating
5
OBSESSED
on December 12, 2025
Posted by: Anonymous
Gender:Female
OBSESSED - NO REGRETS! BEST PURCHASE EVER. I'VE HAD IT ON MY LIST FOR OVER A YEAR, AND MY BOYFRIEND GOES "OH YOU DESERVED THIS"
Written by a customer while visiting sharkninja.com
Customer Rating
4
Love it so much, I gifts 3!
on December 7, 2025
Posted by: Raji-P
from Tn
Gender:Female
This is my 4th one that I have bought. I love mine so much I decided to buy one for my niece, my eldest daughter, and my other daughter for Christmas. I'm a Ninja fan for sure. I gave it 4 stars because it's hard to clean the crevice. But I still love mine!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Colors POPPING
on December 5, 2025
Posted by: Omega2
from Birmingham,AL
Gender:Female
I ordered it & received in 5 days. I love the colors & my first drink was a success. I absolutely LOVE IT.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great features
on December 4, 2025
Posted by: Moniq
from Port arthur
Gender:Female
I love this I wish I would’ve gotten sooner look great in my kitchen
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Yummy fun
on December 2, 2025
Posted by: DH75
Gender:Male
I got this about four days ago. I originally was upset that it didn’t do diet drinks due to science. After some recipe research, I found some good sugar-free options and it does a wonderful job. My kids also love it.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com