Customer reviews from sharkninja.com
Ninja - Refurbished Excellent - SLUSHi 5-in-1 Professional Frozen Drink Maker, 88 oz. Frozen Drink & Slushie Machine, 5 Preset Programs - Artic Blue & Gray
Average customer rating
4.7
(2,060 Reviews)
Rating breakdown 2,060 reviews
5 Stars
1,769
4 Stars
146
3 Stars
49
2 Stars
23
1 Star
73
94%of customers recommend this product.
(
935 out of
994)
Customer Reviews for Ninja - Refurbished Excellent - SLUSHi 5-in-1 Professional Frozen Drink Maker, 88 oz. Frozen Drink & Slushie Machine, 5 Preset Programs - Artic Blue & Gray
Customer Rating
3
Haven't made decision yet!
on February 24, 2025
Posted by: Shsh
Have only made two things so far. Made Pina coladas and would not freeze, also put pre-packaged cold coffee to make Frappe'. It did freeze but was so foamy I couldn't drink it. Am waiting to try one of your own recipes to make final judgement.
Response from sharkninja.comBy SharkNinja, March 6, 2025
Hello,
Thank you for taking the time to leave a review.
We're so sad to learn that you're pina colada didn't freeze. Our SLUSHi has certain sugar and alcohol requirements, and recipes may need to be tailored to make your frozen drink perfect. You can find some more information and guidelines in the included Quick Start Guide. Additionally, when making milk drinks, we suggest dispensing contents within 30 minutes of the preset ending to avoid a foamy output. If you need any additional help with your product, please don't hesitate to reach out to our team by phone at 1-800-365-0135.
Kind regards,
Ninja Kitchen
Thank you for taking the time to leave a review.
We're so sad to learn that you're pina colada didn't freeze. Our SLUSHi has certain sugar and alcohol requirements, and recipes may need to be tailored to make your frozen drink perfect. You can find some more information and guidelines in the included Quick Start Guide. Additionally, when making milk drinks, we suggest dispensing contents within 30 minutes of the preset ending to avoid a foamy output. If you need any additional help with your product, please don't hesitate to reach out to our team by phone at 1-800-365-0135.
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
5
Love this!!!
on February 24, 2025
Posted by: Mary
from Ohio
Gender:Female
I have had this about 10 days and I use it almost everyday!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Might have to buy another one
on February 24, 2025
Posted by: SHA86
Yes the whole family loves it. It work great and very easy to use and clean
Written by a customer while visiting sharkninja.com
Customer Rating
5
Love it and worth it!
on February 24, 2025
Posted by: JaredR8
I was bummed when I couldn't get this for xmas but glad I waited for the price to be reduced and got it when I did. I already made a few margaritas and milkshakes testing out different recipes and tweeking them! It works quickly unlike the ninja creami...and clean up is easy! I'm so ready for summer! Also glad this thing is quiet
Written by a customer while visiting sharkninja.com
Customer Rating
5
Outstanding product
on February 24, 2025
Posted by: Slushi
Its been great, additional item to the kitchen counter that whole family is using. We experience many different recipes. A great purchase and can't wait until the summer parties
Written by a customer while visiting sharkninja.com
Customer Rating
5
I am slushie king
on February 25, 2025
Posted by: Bodemac
from Chicago, il
Gender:Male
I can’t believe I captured this prize!!! I am making all types of virgin drinks. I don’t drink alcohol but I’m considering experimenting a little. This machine is fascinating
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Ready for SUMMER!
on February 25, 2025
Posted by: Go to for Treats!
So happy with this machine! I am so glad that I was able to purchase it this time before it sold out!
Written by a customer while visiting sharkninja.com
Customer Rating
1
unresolved problem
on February 25, 2025
Posted by: D alvarez
machine is great, but what ever you put in the machine the color of the drink goes to the rim on the plastic, when i called for another plastic so i can seal it they would not give one to me. who ever designed it left a very small space that water is unable to, go into but whatever color drink your making that color will go in that space and you are not able to get it out
Response from sharkninja.comBy SharkNinja, March 5, 2025
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you were having cleaning troubles with your vessel for your SLUSHi. We will absolutely share your feedback regarding the warranty policies with the relevant teams internally. If you need any further assistance with your product, please don’t hesitate to reach back out to our team at 1-800-365-0135.
Thank you for taking the time to leave a review.
We're so sorry to hear that you were having cleaning troubles with your vessel for your SLUSHi. We will absolutely share your feedback regarding the warranty policies with the relevant teams internally. If you need any further assistance with your product, please don’t hesitate to reach back out to our team at 1-800-365-0135.
Written by a customer while visiting sharkninja.com