Customer reviews from sharkninja.com
Ninja - Refurbished Excellent - SLUSHi 5-in-1 Professional Frozen Drink Maker, 88 oz. Frozen Drink & Slushie Machine, 5 Preset Programs - Artic Blue & Gray
Average customer rating
4.7
(2,152 Reviews)
Rating breakdown 2,152 reviews
5 Stars
1,847
4 Stars
150
3 Stars
52
2 Stars
27
1 Star
76
94%of customers recommend this product.
(
970 out of
1,033)
Customer Reviews for Ninja - Refurbished Excellent - SLUSHi 5-in-1 Professional Frozen Drink Maker, 88 oz. Frozen Drink & Slushie Machine, 5 Preset Programs - Artic Blue & Gray
Customer Rating
5
Love it!
on July 16, 2026
Posted by: Jcam
Gender:Female
I love my ninja slushie! It’s fast, simple and fun!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
We love ours!!!
on July 13, 2026
Posted by: Chad212
from Danville,KY
Gender:Male
We love it! Only had it a few weeks but we use it everyday!! Easy to clean too!!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Love love love it!!
on July 12, 2026
Posted by: Sweet face
from Cleveland, Ohio
Gender:Female
I absolutely love my slushi machine I took waaaaaaaay to long to get me one but I have it now and I use it like clock work I’m sure it’s sick of me already 💯😂 we all should have one i love me some ninja products !!💯 happy like a little kid just a happy girl.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Love it
on July 11, 2026
Posted by: Mims5
from Alabama
Gender:Female
We bought this gold ninja. It came in just in time for our beach trip. I believe we used it every day at the beach.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
2
Are we making them too strong?????
on July 10, 2026
Posted by: MargsinAZ
Gender:Male
We bought this about a year ago and have used it only a couple times. We are huge fans of frozen Margaritas which is why we purchased but it never seems to freeze due to the Tequilla. We have settled with just freezing the mix and adding the Tequilla after in the glass but would perfer to have a good slushie freeze of the mixed cocktail. Our recipe is about 1 part Tequilla to 2 parts mix . Maybe it is too strong for the Ninja?
Response from sharkninja.comBy SharkNinja, July 16, 2026
Hi there,
Thank you for sharing your experience. We're sorry to hear that your SLUSHi hasn't been delivering the frozen margaritas you were hoping for.
Alcohol can affect the freezing process, and factors such as the alcohol content and recipe ratio can make it more difficult for the mixture to reach the consistency you're looking for. We'd love the opportunity to troubleshoot this with you and see if we can help you achieve better results with your margarita recipe.
Please reach out to our team using the link below so we can take a closer look and provide personalized recommendations:
https://support.sharkninja.com/contact-us
We appreciate your feedback and look forward to helping you get back to enjoying those frozen margaritas.
Warmly,
Ninja Kitchen
Thank you for sharing your experience. We're sorry to hear that your SLUSHi hasn't been delivering the frozen margaritas you were hoping for.
Alcohol can affect the freezing process, and factors such as the alcohol content and recipe ratio can make it more difficult for the mixture to reach the consistency you're looking for. We'd love the opportunity to troubleshoot this with you and see if we can help you achieve better results with your margarita recipe.
Please reach out to our team using the link below so we can take a closer look and provide personalized recommendations:
https://support.sharkninja.com/contact-us
We appreciate your feedback and look forward to helping you get back to enjoying those frozen margaritas.
Warmly,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
5
Best slushies!
on July 10, 2026
Posted by: Csh001
from Ashland KY
Gender:Female
One of the best ninja products I own. It makes enough slushies for my families , the slushies always come out delicious , cold, and smooth with no ice chips, the design is gorgeous and it’s easy to use. It’s not bulky but just right to fit in a corner. The temperature is always perfectly frozen and it makes slushies in under 20 minutes. I am pleased!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Love it !!!
on July 8, 2026
Posted by: Knappkowski
I got this for my wife’s birthday and she absolutely loves it. It works great. We have so far only done frozen sodas but are looking forward to trying the other options that it offers. It freezes fairly quick and has a very easy cleanup process.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great purchase
on July 7, 2026
Posted by: Gigi73
from West Tn
Gender:Female
Love this machine,grandkids said the slushies I made them in it are 10 out of 10 and I love how easy cleanup is
Written by a customer while visiting sharkninja.com