Customer reviews from sharkninja.com
Ninja - Refurbished Excellent - SLUSHi 5-in-1 Professional Frozen Drink Maker, 88 oz. Frozen Drink & Slushie Machine, 5 Preset Programs - Artic Blue & Gray
Average customer rating
4.7
(2,211 Reviews)
Rating breakdown 2,211 reviews
5 Stars
1,901
4 Stars
153
3 Stars
52
2 Stars
28
1 Star
77
94%of customers recommend this product.
(
985 out of
1,050)
Customer Reviews for Ninja - Refurbished Excellent - SLUSHi 5-in-1 Professional Frozen Drink Maker, 88 oz. Frozen Drink & Slushie Machine, 5 Preset Programs - Artic Blue & Gray
Customer Rating
1
Terrible product!
on June 7, 2026
Posted by: Nay Nay
from Sacramento California
Gender:Female
I was so excited to buy my slushie maker, but very disappointed in the machine itself. It takes 25 minutes to make a " milk shake", sorta , 20 minutes to make a " slushie",I used it one time and it stopped working. It would freeze product at all. So I would NOT waste your money on this item, very sad about it.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, June 8, 2026
Hi there,
Thank you for sharing your experience.
We’re devastated to hear how disappointed you’ve been with your SLUSHi maker, especially after being so excited to use it. We completely understand how frustrating it must be for the machine to take longer than expected and then stop working after just one use, that’s certainly not the experience we want for our customers. Your feedback is truly appreciated, and we’re sorry that the performance hasn’t met your expectations. We would really like the opportunity to look into this further and help get things back on track for you. Please click the link below to try our self‑troubleshooting steps. If troubleshooting is unsuccessful, someone from our team will reach out to continue assisting you.
https://support.sharkninja.com/article/FS300-Series-Ninja-Slushi-Professional-Frozen-Drink-Maker-Troubleshooting-Guide-ca?redirect=false
Kind regards,
Ninja Kitchen
Thank you for sharing your experience.
We’re devastated to hear how disappointed you’ve been with your SLUSHi maker, especially after being so excited to use it. We completely understand how frustrating it must be for the machine to take longer than expected and then stop working after just one use, that’s certainly not the experience we want for our customers. Your feedback is truly appreciated, and we’re sorry that the performance hasn’t met your expectations. We would really like the opportunity to look into this further and help get things back on track for you. Please click the link below to try our self‑troubleshooting steps. If troubleshooting is unsuccessful, someone from our team will reach out to continue assisting you.
https://support.sharkninja.com/article/FS300-Series-Ninja-Slushi-Professional-Frozen-Drink-Maker-Troubleshooting-Guide-ca?redirect=false
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
5
The quality of the smoothie is outstanding
on June 4, 2026
Posted by: SusanH
My friend had one of these at her party and it made the best mixed drinks. I am considering getting one myself for making healthy family drinks as well as party favorites.
Written by a customer while visiting influenster.com
Customer Rating
5
Love my slushie
on June 4, 2026
Posted by: Marci75!
from Texas
Gender:Female
Absolutely love it! It works so well and makes great beverages for adults and kiddos!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Must buy
on June 4, 2026
Posted by: JordanN
Oh my goodness how i love this machine, we just got it to kick off our summer and we've already tried so many yummy combinations, its super easy to understand and use, its so much less noisy then expected, super easy to store, and super easy to clean!! Love love love
Written by a customer while visiting influenster.com
Customer Rating
5
The absolute perfect appliance!!🍹🌈✨
on May 31, 2026
Posted by: AmandaL
I absolutely love my Ninja slushie machine! 🍹 I've had it for a few years, but it continues to be my favorite appliance I've ever owned in my entire life! I absolutely love every single Ninja product I have had and this one is the top for me!🥤🥰We live in Florida so it gets hot, like hot hot, so we need something to help us cool down ASAP!🍹 This Ninja slushie machine is an absolute hit for my family on regular days especially in the summer and when we have parties! It's also easy to store and safe to use. Plus it has a high capacity so we get a lot out of it. I would recommend this to anyone in everyone even thinking about buying it even for a second! 🤩🌈
Written by a customer while visiting influenster.com
Customer Rating
5
My sister loves
on May 30, 2026
Posted by: Desiluv2bareit
from Chino hills
Gender:Female
My sister loves it she has used it since the first day she unpacked it
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Loving my Ninja Slushi
on May 29, 2026
Posted by: Bissie
from New Orleans, La
Gender:Female
I absolutely love my Ninja Slushi. I’m so happy I purchased this.
Written by a customer while visiting sharkninja.com
Customer Rating
5
easy too clean
on May 28, 2026
Posted by: rig27
from yorktown tx 78164
Gender:Male
[This review was collected as part of a promotion.] works great made ice cream
and a 2 little cherry coke love them both and kinda soda ice cream perfect
and a 2 little cherry coke love them both and kinda soda ice cream perfect
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com