Customer reviews from sharkninja.com
Ninja - Refurbished Excellent - SLUSHi 5-in-1 Professional Frozen Drink Maker, 88 oz. Frozen Drink & Slushie Machine, 5 Preset Programs - Artic Blue & Gray
Average customer rating
4.7
(2,060 Reviews)
Rating breakdown 2,060 reviews
5 Stars
1,769
4 Stars
146
3 Stars
49
2 Stars
23
1 Star
73
94%of customers recommend this product.
(
935 out of
994)
Customer Reviews for Ninja - Refurbished Excellent - SLUSHi 5-in-1 Professional Frozen Drink Maker, 88 oz. Frozen Drink & Slushie Machine, 5 Preset Programs - Artic Blue & Gray
Customer Rating
5
Awesome for parties
on October 4, 2024
Posted by: Brain Freeze
from Colorado
Gender:Male
Easy to use. Works as advertised. I need a second one for sure.
Written by a customer while visiting sharkninja.com
Customer Rating
3
Great Machine , one BIG downside.
on October 4, 2024
Posted by: Wampers
from SC
Gender:Male
The machine is great , it makes awesome slushies , however there is one major flaw with the product , and it's a clean/health issue , the lip on the bottom cannister get's clogged with gunk after a few uses , you can actually see it to start build up , and the space is about as small as a single piece of wax paper , so you can't get a brush in there to clean it out.
The problem is if you have a very strong tasting slushie , and you make a somewhat "neutral" slushie , you will taste the flavor of the last slushie you made in the new one , i made a "grape" soda slushie , and after thoroughly cleaning the vessel and making a coffee frappe i could still taste the grape in the frappe.
After about making 5-6 slushies and the last one being an orange soda , you can see the orange buildup under the lip , it's a serious design flaw that they need to remedy by making a revision on the vessel so that one won't be an issue , and people who have the slushie machine with the old vessel should get a discount on a new vessel.
the solution is simple... make it solid so there isn't a space in between the lip and the wall...i for one don't even see why it even has a lip there , it makes no sense to start with.
I don't see this vessel last more then a month before the gunk just gets too nasty to where you would even want to use the vessel, not to talk about if you use milk mixture and it get's into the crevice it's going to be a whole new issue.
Response from sharkninja.comBy Ninja Kitchen, October 10, 2024
Hello there,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Ninja SLUSHi. We will absolutely share your feedback with the relevant teams for consideration on future products. If there's anything we're able to help with, please don't hesitate to reach out to our team by phone at 1-800-365-0135 Mon – Fri 9am — 9pm ET | Sat. 9am — 6pm ET.
Kind regards,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Ninja SLUSHi. We will absolutely share your feedback with the relevant teams for consideration on future products. If there's anything we're able to help with, please don't hesitate to reach out to our team by phone at 1-800-365-0135 Mon – Fri 9am — 9pm ET | Sat. 9am — 6pm ET.
Kind regards,
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great slushies
on October 4, 2024
Posted by: Darlasully
I have had this for about 2 weeks now and absolutely love it. Definitely a hit for my daughter. I would definitely recommend.
Written by a customer while visiting sharkninja.com
Customer Rating
5
on October 5, 2024
Posted by: Luv daddy
Yessss I love it so easy to use. If you love slushy get this
Written by a customer while visiting sharkninja.com
Customer Rating
5
Amazing! Family Approved!
on October 5, 2024
Posted by: AveryFam17
from Fort Wayne, IN
Gender:Male
We have used this now about 5 times, and worth every penny!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great slushy machine
on October 5, 2024
Posted by: Slushitime
Great slushy machine. Works very fast, takes only 20 minutes to turn sodas into perfect slushy
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
An all around great product
on October 5, 2024
Posted by: Jones
Easy to clean, easy to use and delicious. We love it.
Written by a customer while visiting sharkninja.com
Customer Rating
5
This thing is great
on October 5, 2024
Posted by: Slushbucket
We waited for months for this to come back in stock and I'm glad we did. For a minute there it started to seem like we were just chasing some pie in the sky dream. It turns out that it's worth it, we use it everyday for so many different things, we go from milkshakes to slushies and coffee drinks.
Written by a customer while visiting sharkninja.com