Customer reviews from sharkninja.com
Ninja - Refurbished Excellent - SLUSHi 5-in-1 Professional Frozen Drink Maker, 88 oz. Frozen Drink & Slushie Machine, 5 Preset Programs - Artic Blue & Gray
Average customer rating
4.7
(2,152 Reviews)
Rating breakdown 2,152 reviews
5 Stars
1,847
4 Stars
150
3 Stars
52
2 Stars
27
1 Star
76
94%of customers recommend this product.
(
970 out of
1,033)
Customer Reviews for Ninja - Refurbished Excellent - SLUSHi 5-in-1 Professional Frozen Drink Maker, 88 oz. Frozen Drink & Slushie Machine, 5 Preset Programs - Artic Blue & Gray
Customer Rating
1
Brand new machine and the motor stalls everytime!
on May 9, 2026
Posted by: Ashly16
from Washington
Gender:Female
Have tried 7 times using simple hawaiian punch and motor stalls every time. This machine is brand new out of the box.
Response from sharkninja.comBy Sharkninja, May 12, 2026
Hi Ashly,
We regret hearing about your experience. That’s definitely not the kind of performance you should be seeing, especially with a brand‑new unit. It’s frustrating to run into repeated stalling, even after multiple attempts. We’d recommend taking a look at our self-help troubleshooting guide here:
https://support.sharkninja.com/article/FS300-Series-Ninja-Slushi-Professional-Frozen-Drink-Maker-Troubleshooting-Guide-ca
If the issue continues after going through the guide, please follow the directions provided at the end so we can review your case further and assist with next steps.
Kind Regards,
Ninja Kitchen
We regret hearing about your experience. That’s definitely not the kind of performance you should be seeing, especially with a brand‑new unit. It’s frustrating to run into repeated stalling, even after multiple attempts. We’d recommend taking a look at our self-help troubleshooting guide here:
https://support.sharkninja.com/article/FS300-Series-Ninja-Slushi-Professional-Frozen-Drink-Maker-Troubleshooting-Guide-ca
If the issue continues after going through the guide, please follow the directions provided at the end so we can review your case further and assist with next steps.
Kind Regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
5
Fast freezing time
on May 5, 2026
Posted by: Outthereworking
from Ny
Gender:Male
[This review was collected as part of a promotion.] Love this. Just as it says. Very fast at freezing.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Love it
on May 3, 2026
Posted by: Leona 11
from Florissant mo
Gender:Female
[This review was collected as part of a promotion.] Love it thank you. Have not tryout as of May 32026
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great Buy
on May 3, 2026
Posted by: Poopy
from Michigan
Gender:Female
This machine definitely lives up to the hype. I've made some great beverages.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
on May 2, 2026
Posted by: bshk
I am very happy with the machine and guide given with it!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great Features
on May 1, 2026
Posted by: Hunny bunny1875
from Bessemer Al
Gender:Female
I just love my Ninja Slushi well worth the money 🥰🥰
Written by a customer while visiting sharkninja.com
Customer Rating
5
A lot of features.
on April 28, 2026
Posted by: Gingerkid
Gender:Female
Absolutely happy I got this. Works wonderfully and brings a nice iced drink for the hotter days in the south.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Excellent Product!!
on April 26, 2026
Posted by: Shamika
Gender:Female
The Best! Excellent product and great for family. Glad we decided on this machine, can use year round.
Written by a customer while visiting sharkninja.com