Customer reviews from sharkninja.com
Ninja - Refurbished Excellent - SLUSHi 5-in-1 Professional Frozen Drink Maker, 88 oz. Frozen Drink & Slushie Machine, 5 Preset Programs - Artic Blue & Gray
Average customer rating
4.7
(2,178 Reviews)
Rating breakdown 2,178 reviews
5 Stars
1,871
4 Stars
151
3 Stars
52
2 Stars
27
1 Star
77
94%of customers recommend this product.
(
978 out of
1,042)
Customer Reviews for Ninja - Refurbished Excellent - SLUSHi 5-in-1 Professional Frozen Drink Maker, 88 oz. Frozen Drink & Slushie Machine, 5 Preset Programs - Artic Blue & Gray
Customer Rating
5
Super easy to use
on June 15, 2026
Posted by: shews
from Cakifornia
Gender:Female
OMG!!! LOVE, LOVE, this for the summer. Super easy to make slushies and super easy to clean. I made Palomas yesterday and it worked exactly as I had hoped!!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
4
Not for diabetics
on June 15, 2026
Posted by: Bobcat _2026
I bought this item 20 days ago. I was excited at first, until I found out I have to add sugar in most of my drinks. I am diabetic , knowing thus I am disappointed. This machine cannot make slushies without sugar. I don’t mind adding more fat, but adding more sugar is what concerns me most.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great for Slurpees!
on June 13, 2026
Posted by: Char Fla
Love this machine! As a sluroee lover I was tired of going to 7-Eleven to get slurpees and having the machine out half the time. I bought cola syrup and it tastes just as good as slurpees! Very easy to work and I love that it's self rinsing
Written by a customer while visiting sharkninja.com
Customer Rating
5
Love!
on June 10, 2026
Posted by: Mdg!
Gender:Female
Love my new slushy machine! All my friends and family want to borrow it 🤣
Written by a customer while visiting sharkninja.com
Customer Rating
5
I love it
on June 9, 2026
Posted by: NicoleB
I love the machine, it makes all the frozen drinks, very easy to use and not noisy, it is easy and quick to maintain, I really like it for hot days
It’s high performance
Written by a customer while visiting influenster.com
Customer Rating
5
Great machine
on June 9, 2026
Posted by: CaCa
from South Carolina
Gender:Female
Love my ninja ! It makes the best slushies. I’m so glad I purchased it. I would definitely recommend it.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
on June 8, 2026
Posted by: Gam Gam 47
Gender:Female
I brought this as a last minute buy and it’s been great saves a ton on slushies and mixed drinks you can make at home
Written by a customer while visiting sharkninja.com
Customer Rating
1
Terrible product!
on June 7, 2026
Posted by: Nay Nay
from Sacramento California
Gender:Female
I was so excited to buy my slushie maker, but very disappointed in the machine itself. It takes 25 minutes to make a " milk shake", sorta , 20 minutes to make a " slushie",I used it one time and it stopped working. It would freeze product at all. So I would NOT waste your money on this item, very sad about it.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, June 8, 2026
Hi there,
Thank you for sharing your experience.
We’re devastated to hear how disappointed you’ve been with your SLUSHi maker, especially after being so excited to use it. We completely understand how frustrating it must be for the machine to take longer than expected and then stop working after just one use, that’s certainly not the experience we want for our customers. Your feedback is truly appreciated, and we’re sorry that the performance hasn’t met your expectations. We would really like the opportunity to look into this further and help get things back on track for you. Please click the link below to try our self‑troubleshooting steps. If troubleshooting is unsuccessful, someone from our team will reach out to continue assisting you.
https://support.sharkninja.com/article/FS300-Series-Ninja-Slushi-Professional-Frozen-Drink-Maker-Troubleshooting-Guide-ca?redirect=false
Kind regards,
Ninja Kitchen
Thank you for sharing your experience.
We’re devastated to hear how disappointed you’ve been with your SLUSHi maker, especially after being so excited to use it. We completely understand how frustrating it must be for the machine to take longer than expected and then stop working after just one use, that’s certainly not the experience we want for our customers. Your feedback is truly appreciated, and we’re sorry that the performance hasn’t met your expectations. We would really like the opportunity to look into this further and help get things back on track for you. Please click the link below to try our self‑troubleshooting steps. If troubleshooting is unsuccessful, someone from our team will reach out to continue assisting you.
https://support.sharkninja.com/article/FS300-Series-Ninja-Slushi-Professional-Frozen-Drink-Maker-Troubleshooting-Guide-ca?redirect=false
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com